Crowne Plaza London - Kensington

Hotel Front Desk: 44-871-9429022

Hotel Fax: 44-20-73412592

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

London Heathrow (LHR)

- Distance from hotel: 14.91 MI/ 24 KM West l

- Take M4 East A4 becomes Cromwell Road. We are opposite Waitrose. Car parking can be sought at the Holiday Inn Kensington Forum which is a 2 minute walk from the hotel.

London Gatwick (LGW)

- Distance from hotel: 21.75 MI/ 35 KM South l

- Take M23 and connect to M4 East towards Central London and join onto A4 towards Central London. A4 becomes Cromwell Road. We are across the road from Waitrose. Car parking can be sought at the Holiday Inn London Kensington Forum. A 2 minute walk.

Victoria Station

Gloucester Road

- Distance from hotel: 0.06 MI/ 0.1 KM

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Hotel Highlights

Upgrade to a Club room or lavish Suite at Crowne Plaza London-Kensington and enjoy exclusive entry to our Club Lounge. You can meet colleagues informally here, or invite up to 120 people to banquets or events in our 5 sleek meeting rooms, flanked by comfortable breakout spaces.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 741 reviews
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Ratings Breakdown


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May 06, 2015


Hotel ben posizionato. Struttura ben tenuta. Personale cordialissimo. Camere pulitissime. Una scelta sicura per soggiornare a Londra

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Overall wonderful experience!


May 06, 2015


Terrific hotel and excellent location. Would like to stay there whenever in London.

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Much worse than other Crowne Plaza I stayed in


May 02, 2015


Great location - however not up to Crowne Plaza 4-star / IHG standards I expected:

1. I booked thru IHG official website with my usual IHG no. and corporate code, received usual welcome email, but the check-in staff said she couldn't find any IHG no. or corp code in my booking (?)

2. Layout of room 530 was just ridiculous - I was simply expecting a very standard 3-4 star room but 530 disappointed me a lot. Asked for a room change and got it arranged (thx), got a much more sensible standard room on 6th floor, but why would you put me in 530 when there were other vacant rooms? Even your staff agreed that room layout was... a flaw.

3. Went for dinner at Unami at like 9pm - asked to wait for 2 mins to arrange a table but turned out we sat there for 15 mins when more than half of the tables were empty. Turned out the staff actually forgot about us waiting there.

4. Would you consider putting the toilet flush button at a more sensible spot?

Posted by HotelStaff
May 04, 2015
Dear Guest, Thank you very much for choosing Crowne Plaza London Kensington. I'm really sorry for the inconvienience during your stay. Please contact me directly on to discuss the issue further. Kind Regards Joanna Witkowska-Isker Front Office Manager
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Another grea stay


April 29, 2015


We always try to use this hotel, it is very comfortable, has easy access from the underground, within walking distance of the museums and Albert Hall and the staff are very friendly.

Posted by HotelStaff
April 30, 2015
Dear Edward Elgar, Thank you very much for choosing Crowne Plaza London Kensington as your London destination. We are glad that your stay was excellent and we are looking forward to welcome you back in the future. Kind Regards Joanna Witkowska-Isker Front Office Manager
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