Crowne Plaza London - Kensington

Hotel Front Desk: 44-871-9429022

Hotel Fax: 44-20-73412592

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

London Heathrow (LHR)

- Distance from hotel: 14.91 MI/ 24 KM West l

- Take M4 East A4 becomes Cromwell Road. We are opposite Waitrose. Car parking can be sought at the Holiday Inn Kensington Forum which is a 2 minute walk from the hotel.

London Gatwick (LGW)

- Distance from hotel: 21.75 MI/ 35 KM South l

- Take M23 and connect to M4 East towards Central London and join onto A4 towards Central London. A4 becomes Cromwell Road. We are across the road from Waitrose. Car parking can be sought at the Holiday Inn London Kensington Forum. A 2 minute walk.

Victoria Station

Gloucester Road

- Distance from hotel: 0.06 MI/ 0.1 KM

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Hotel Highlights

Upgrade to a Club room or lavish Suite at Crowne Plaza London-Kensington and enjoy exclusive entry to our Club Lounge. You can meet colleagues informally here, or invite up to 120 people to banquets or events in our 5 sleek meeting rooms, flanked by comfortable breakout spaces.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 737 reviews
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Ratings Breakdown


  • 5 Stars
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  • 2 Stars
  • 1 Stars

Nice hotel - just turn the heating down!


24 April 2015


OK - Crowne Plaza is my favourite brand within the IHG group as I tend to stay in them more than anything else.

This hotel fits well within what you would expect.

I really was impressed by the staff - extra attentive. For London I was shocked.

Room service and quality of food was great, my only gripe is that my suite had two stories, the top floor being the sleeping area and bathroom. However as it is open plan all the heat from the room collects in the sleeping area and makes it so so hot. I did not sleep at all.
A design fault not the hotel staffs fault. Now I did try and leave the aircon on upstairs but it was very noisy at night as it was in full cooling mode, not to mention it dried out the atmosphere and thus kept you awake with dry mouth!

Apart from this I would certainly go back.

They need to offer valet parking by using their sister hotel over the road!

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Great hotel in ideal location


21 April 2015


This very comfortable hotel is ideal for exploring London. It is just finishing some refurbishment (April 2015) and so the decor etc are all looking good.
The staff are very friendly and efficient.
We will stay there again I'm sure!

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very well


19 April 2015


excellent stay in this hôtel ...
i recommand it .
thanks for all.

Posted by HotelStaff
20 April 2015
Dear jonadi, Thank you very much for your feedback about our hotel and staff services. We are glad that your stay was great and we are looking forward to welcome you back. Kind Regards Joanna Witkowska-Isker Front Office Manager
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Friendly and helpful staff, comfortable and clean room, very good and convenient location.


18 April 2015

Stayed at the Crown Plaza Kensington for 1 week and had a great stay with my family. This hotel is highly recommended whether for single travelers or for family and group trips. I will definitely go back the next time I visit London.

Posted by HotelStaff
20 April 2015
Dear dnv168, Thank you for choosing Crowne Plaza London Kensingto as your London destination. We are glad that our staff made your stay more enjoyable and you will come back to our hotel in the future. Kind Regards Joanna Witkowska-Isker
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