Crowne Plaza London Docklands

Hotel Front Desk: 44-20-70552000

Hotel Fax: 44-20-70552001

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

London City Airport (LCY)

- Distance from hotel: 2.2 MI/ 3.54 KM East l

- When exiting the airport, turn right, at the end of the road right again. Leave the roundabout at the 1st exit, at the next roundabout also take the 1st exit. Follow signs to Excel West. The hotel is on the left hand side.

London Heathrow Terminal 1 (LHR)

- Distance from hotel: 35 MI/ 56.33 KM West l

- Follow signs to M4, central London. Continue onto the A4. Cross central London via Victoria Embankment A3211 and follow signs to Docklands, City Airport, Excel West. The hotel is on your left hand side.

London Gatwick (LGW)

- Distance from hotel: 40 MI/ 64.37 KM South West l

- Follow signs to M23 towards London. Head to M25 towards Dartford. Exit onto A2 towards London. Drive through Blackwall Tunnel and follow signs to City Airport and Excel West, The hotel is on your left hand side on Western Gateway.

Royal Victoria Station

-Distance from hotel: 0.1 MI/ 0.16 KM North

- Take the A112 towards Newham, take a right onto the A1011 towards ExCel, follow road and follow signs for ExCel West, the hotel is on the left hand side just before the ExCel Centre.


Royal Victoria (Docklands Light Rail/DLR)

- Distance from hotel: 0.1 MI/ 0.16 KM South

- Leave Royal Victoria DLR station to the south side and walk towards the newly built residential flats. Follow the foot path in between the two building. When you come to the water front, turn left. The hotel is on your left hand side.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 16.00 GBP

- The hotel has ample outdoor parking on site. non-residents £32, hotel residents £16 for 24 hrs.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 544 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Lovely area


April 23, 2015

Originally thought the hotel might be to far away from central London, but found the area delightful. We were very lucky with the weather, the dlr was very close by, the rooms very comfortable with a more than adequate breakfast Buffett. We would definitely stay again and experience the spa at our next visit.

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Excellent as usual


April 23, 2015

I have posted reviews on this hotel in the past. They are always good. Staff excellent, as is the accommodation.
Any issues are usually dealt with swiftly and effectively.

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Brilliant staff


April 22, 2015


I have to stay that the staff working in this hotel are the best I have ever come across. A big well done to all the staff in this hotel.

Posted by HotelStaff
April 24, 2015
Dear Paddy Ros, Thank you very much for your review. I am glad that you enjoyed your stay with us. Thank you for highlighting the excellent customer services receive. I really appreciate your comments and such a positive comparative feedback, we are really proud to read that we are the best staff you have come across with. Thank you once again for your feedback and I hope to welcome you as our guest at the Crowne Plaza Docklands very soon. Kind Regards, Michelle Ramirez Guest Services Manager
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What a location


April 22, 2015


First class hotel for a London Break. vVry close to DLR station = on the doorstep of the Cable car to O2. Excellent hotel with a personal service.

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