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Rated 4.2 out of 5 by 318 reviewers.
Rated 4.0 out of 5.0 by Efficient service and nice room I booked with this hotel for a fitness event at the ExCel centre. I had stayed here about 2 years before for a similar event, so I knew it was a safe bet for comfort and proximity to the ExCel centre. I was given a river view, which was nice. The room, particularly the bathroom was clean and comfortable. I arrived at 4pm, dewy from my fitness session, and check-in was quick (no cue). I had a lovely breakfast in the morning - an excellent buffet which will fill you for the day. The servers were polite and efficient. I recommend this hotel if you can splurge a little if you are in the area. 27 July 2014
Rated 5.0 out of 5.0 by comfortable wonderful spacious comfortable room. Air conditioned bliss. So convenient for the o2 arena. Easy to get to via tube. 27 July 2014
Rated 2.0 out of 5.0 by Not what I expect for the money No air conditioning and no resolution despite reporting the problem twice. Finally (on second night) moved to a room with a/c. Problems checking out as the "software was updating". Pool is OK, a bit warm but friendly, helpful staff. 27 July 2014
Rated 5.0 out of 5.0 by Lovely Hotel This is the third time I have stayed at this hotel and it seems to get better with every visit. The rooms are clean and comfortable with lovely views and the pool, gym and spa fulfill all needs during a stay. Staff are lovely and always willing to help. Great selection at breakfast. 26 July 2014
Rated 4.0 out of 5.0 by No Pool Nice hotel with friendly staff Booked because it had a swimming pool-we arrived Friday but had gone out of service theThursday-kept promising to fix the next day but was still down the Sunday we left. Don't think they rushed to get it fixed. Strangely enough one ot the reviews I checked before booking said they they were disappointed as the pool was out of action. Did not see it but could smell it so think it does exist. Was hottest weekend of the year as well! 25 July 2014
Rated 4.0 out of 5.0 by Fantastic breakfast staff The staff at breakfast were exceptional and made the stay for us. 24 July 2014
Rated 5.0 out of 5.0 by comfortable room Was a bit disappointed that the pool was closed while we were there but otherwise no complaints 23 July 2014
Rated 3.0 out of 5.0 by Good Location - Breakfast Poor The hotel is in a great location for O2, docklands and excel etc, but the breakfast was very poor. Breakfast room unclean, poor service. But still recommend because of the location. 23 July 2014
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