Crowne Plaza London Docklands

Hotel Front Desk: 44-20-70552000

Hotel Fax: 44-20-70552001

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

London City Airport (LCY)

- Distance from hotel: 2.2 MI/ 3.54 KM East l

- When exiting the airport, turn right, at the end of the road right again. Leave the roundabout at the 1st exit, at the next roundabout also take the 1st exit. Follow signs to Excel West. The hotel is on the left hand side.

London Heathrow Terminal 1 (LHR)

- Distance from hotel: 35 MI/ 56.33 KM West l

- Follow signs to M4, central London. Continue onto the A4. Cross central London via Victoria Embankment A3211 and follow signs to Docklands, City Airport, Excel West. The hotel is on your left hand side.

London Gatwick (LGW)

- Distance from hotel: 40 MI/ 64.37 KM South West l

- Follow signs to M23 towards London. Head to M25 towards Dartford. Exit onto A2 towards London. Drive through Blackwall Tunnel and follow signs to City Airport and Excel West, The hotel is on your left hand side on Western Gateway.

Royal Victoria Station

-Distance from hotel: 0.1 MI/ 0.16 KM North

- Take the A112 towards Newham, take a right onto the A1011 towards ExCel, follow road and follow signs for ExCel West, the hotel is on the left hand side just before the ExCel Centre.


Royal Victoria (Docklands Light Rail/DLR)

- Distance from hotel: 0.1 MI/ 0.16 KM South

- Leave Royal Victoria DLR station to the south side and walk towards the newly built residential flats. Follow the foot path in between the two building. When you come to the water front, turn left. The hotel is on your left hand side.

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- Car Parking Available

- Self-Parking Fee: 16.00 GBP

- The hotel has ample outdoor parking on site. non-residents £32, hotel residents £16 for 24 hrs.

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Hotel Highlights

Our dedicated Crowne Meetings Director takes care of the details when you invite up to 250 people to banquets or conferences in our 8 comfortable meeting rooms. Choose Crowne Plaza London Docklands as your backdrop for business success close to Canary Wharf, the ExCeL Centre and Emirates Airline Cable Car.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 562 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Confortable and pleasant staff


2015 五月 21

Excellent new looking hotel with all amenities at hand. Reception staff are welcoming. Would give very good review except for TV with no BBC3 or 4.
IHG Ambassador member but did not received privileges as at Intercontinental Hotel which upgrade to top level where available and guarantee upgrade to the next level also free first pay movie which Crowne Plaza did not offer although staff said I was up graded.
Having said that, value for money is in no doubt.
An excellent stay and will do so again.

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staff needs to listen


2015 五月 20

the hotel had a really good view and location is ideal as I had training at London city airport. I would have had a really nice time with my husband but they would not do much for us even when we offer to upgrade, because we were on an airline fare they just did not care and gave us a basic room. even when I told them it was my husband's birthday the checking staff did not care.

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London Docklands


2015 五月 18


Check-in slow and not really interested. It does not matter at all if you are IHG member. At Check-out no paper in printer, hence no printed bill. Worn-out hotel, yet, distance to Excel is very good. For 1-2 night stands ok if you have business at the London Excel.

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Very Good - Perfect for Business


2015 五月 18


Professional / Personal service. Location good for Canary Wharf. Several restauraunts within walking distance and shops in close proximity.

Posted by HotelStaff
2015 五月 18
Dear CassiusTyke, Many thanks for your account of your recent stay at Crowne Plaza Docklands. I am very glad the location was convenient and the service personal at a professional level. I look forward to your next stay. Kind regards, Mari Irazusta Assistant Front Office Manager
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