Crowne Plaza London Docklands

Hotel Front Desk: 44-20-70552000

Hotel Fax: 44-20-70552001

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

London City Airport (LCY)

- Distance from hotel: 2.2 MI/ 3.54 KM East l

- When exiting the airport, turn right, at the end of the road right again. Leave the roundabout at the 1st exit, at the next roundabout also take the 1st exit. Follow signs to Excel West. The hotel is on the left hand side.

London Heathrow Terminal 1 (LHR)

- Distance from hotel: 35 MI/ 56.33 KM West l

- Follow signs to M4, central London. Continue onto the A4. Cross central London via Victoria Embankment A3211 and follow signs to Docklands, City Airport, Excel West. The hotel is on your left hand side.

London Gatwick (LGW)

- Distance from hotel: 40 MI/ 64.37 KM South West l

- Follow signs to M23 towards London. Head to M25 towards Dartford. Exit onto A2 towards London. Drive through Blackwall Tunnel and follow signs to City Airport and Excel West, The hotel is on your left hand side on Western Gateway.

Royal Victoria Station

-Distance from hotel: 0.1 MI/ 0.16 KM North

- Take the A112 towards Newham, take a right onto the A1011 towards ExCel, follow road and follow signs for ExCel West, the hotel is on the left hand side just before the ExCel Centre.


Royal Victoria (Docklands Light Rail/DLR)

- Distance from hotel: 0.1 MI/ 0.16 KM South

- Leave Royal Victoria DLR station to the south side and walk towards the newly built residential flats. Follow the foot path in between the two building. When you come to the water front, turn left. The hotel is on your left hand side.

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- Car Parking Available

- Self-Parking Fee: 16.00 GBP

- The hotel has ample outdoor parking on site. non-residents £32, hotel residents £16 for 24 hrs.

Print Hotel Fact Sheet

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Hotel Highlights

Our dedicated Crowne Meetings Director takes care of the details when you invite up to 250 people to banquets or conferences in our 8 comfortable meeting rooms. Choose Crowne Plaza London Docklands as your backdrop for business success close to Canary Wharf, the ExCeL Centre and Emirates Airline Cable Car.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 442 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Excellent hotel - top class


25 December 2014


I would definitely recommend this hotel, easy to get to, 2 minute walk from Emirates Royal Docks terminal for the cable cars which take you straight over to the O2. Room very good quality and very high standard.

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Comfortable room and smart hotel


23 December 2014


Good location, well equipped hotel. Very efficient and friendly staff. Comfortable bar area and good food in the restaurant.

Posted byHotelStaff
25 December 2014
Dear Ian Ex, Thank you for taking the time to leave a review about Crowne Plaza Docklands. I am pleased to read that you were happy with the customer care provided by the staff and that the food at our bar and grill were to your satisfaction. I look forward to welcoming you back in the near future Yours sincerely Terrence Faruk Guest Services Manager
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Birthday Treat


23 December 2014

Ideal location and hassle free into London.
The staff were very welcoming and gave clear details on all we needed to know about the hotel and our stay.
The bar area was lively at night but not over bearing or noisy.
Total blackout curtains give you a nice bright surprise view over the water in the morning.

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Great stay


22 December 2014


Stayed here for three nights for a business trip. I normally use a HI or HI Express in central London but managed to book this one for around the same cost as the central hotels. Good location within a couple of minutes walk from the DLR. Some interesting places nearby including the flood barrier and an elevated bridge which puts you directly inline with planes taking off from London City which is good to watch. Attentive staff make you feel at home. Nice room and comfy bed too. Would be even better if it had a club lounge but that's no deal breaker. Would definitely stay here again in future.

Posted byHotelStaff
25 December 2014
Dear NYBiker, Thank you for taking the time to share your experience at Crowne Plaza London Docklands. I am thrilled to hear that you were pleased with everything the hotel has to offer, from our location to our high service standards. Its refreshing to hear our hard work is being well received. I will most definitely look forward to welcoming you back again soon. Yours sincerely Terrence Faruk
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