Crowne Plaza London Docklands

Hotel Front Desk: 44-20-70552000

Hotel Fax: 44-20-70552001

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

London City Airport (LCY)

- Distance from hotel: 2.2 MI/ 3.54 KM East l

- When exiting the airport, turn right, at the end of the road right again. Leave the roundabout at the 1st exit, at the next roundabout also take the 1st exit. Follow signs to Excel West. The hotel is on the left hand side.

London Heathrow Terminal 1 (LHR)

- Distance from hotel: 35 MI/ 56.33 KM West l

- Follow signs to M4, central London. Continue onto the A4. Cross central London via Victoria Embankment A3211 and follow signs to Docklands, City Airport, Excel West. The hotel is on your left hand side.

London Gatwick (LGW)

- Distance from hotel: 40 MI/ 64.37 KM South West l

- Follow signs to M23 towards London. Head to M25 towards Dartford. Exit onto A2 towards London. Drive through Blackwall Tunnel and follow signs to City Airport and Excel West, The hotel is on your left hand side on Western Gateway.

Royal Victoria Station

-Distance from hotel: 0.1 MI/ 0.16 KM North

- Take the A112 towards Newham, take a right onto the A1011 towards ExCel, follow road and follow signs for ExCel West, the hotel is on the left hand side just before the ExCel Centre.


Royal Victoria (Docklands Light Rail/DLR)

- Distance from hotel: 0.1 MI/ 0.16 KM South

- Leave Royal Victoria DLR station to the south side and walk towards the newly built residential flats. Follow the foot path in between the two building. When you come to the water front, turn left. The hotel is on your left hand side.

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- Car Parking Available

- Self-Parking Fee: 16.00 GBP

- The hotel has ample outdoor parking on site. non-residents £32, hotel residents £16 for 24 hrs.

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Hotel Highlights

Our dedicated Crowne Meetings Director takes care of the details when you invite up to 250 people to banquets or conferences in our 8 comfortable meeting rooms. Choose Crowne Plaza London Docklands as your backdrop for business success close to Canary Wharf, the ExCeL Centre and Emirates Airline Cable Car.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 539 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great hotel


16 April 2015


Great stay, food very good, rooms clean and spacious, excellent staff.

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Good place to stay near Docklands area


15 April 2015


A good place to stay near Docklands. Around 10 minutes from CanaryWharf and is located near the Emirates cable car station.
Liked the sleep aroma therapy spray provided in the room.

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Excellent service


15 April 2015


Would like a special thank you to Carmen at check in who gave excellent service with our request for a top floor facing the river Thames with a king size room from our original room being a queen size.This would be the sixth visit to the Crowne plaza Docklands as always first class service each time.
Great staff who take pride in the service and ambiance that is down to their commitment and hard work.
Highly recommend this hotel for location and excellent value it offers

Posted by HotelStaff
17 April 2015
Dear Clearwater bay, I would like to thank you for such a lovely review. It is great to know that you enjoyed you stay here the Crowne Plaza London Docklands. I also would like to take this opportunity to thank you for your loyalty, as member of IHG reward we much appreciate your comments as this is the best system of communication to know about your experience and I will certainly pass your lovely comments to Carmen. Once again thank you for your moments and I look forward to welcome you back for another memorable stay at the Crowne Plaza London - Docklands in the near future. King regards, Michelle Ramirez Guest Services Manager
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Great staff and hotel


15 April 2015


Stayed overnight on the weekend with my family and they loved it. The staff were attentive and the lady at breakfast was so friendly and chatty. Room was a good size and bed was comfy. Location of hotel is good with easy access into town. Will be back :)

Posted by HotelStaff
17 April 2015
Dear Dixieboy66, Thank you for taking the time to post your feedback following your recent stay at the Crowne Plaza Docklands. It is great to know that you found our rooms comfortable and the right size for you. I am also delighted that you and your family enjoyed your experience at the hotel and I am very pleased you were well looked after by our staff. We are looking forward to welcome you back very soon. Kind Regard Michelle Ramirez Guest Services Manager
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