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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 298 reviews
91%
Recommend This Property

Ratings Breakdown

298reviews

  • 5 Stars
    215
  • 4 Stars
    48
  • 3 Stars
    17
  • 2 Stars
    9
  • 1 Stars
    9

Amazing stay with my father

By

26 July 2016

Fisrt time with my father in crowne plaza madinah.. Every thing was perfect. Thanks for every one in hotel , from security man to hotel manager.
And big thanks to mr. Younis in front office to make my stay perfect.

Posted byHotelStaff
30 July 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And also our relentless efforts will always remain the same to give you a memorable stay. Thanks again for your valuable comments and Looking forward to accommodate you again in near future Best Regards Lotfi Jabou Executive Assistant Manager
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Comfortable bed and great location

By

21 July 2016

club

It was a wonderful hotel and the service was excellent

Posted byHotelStaff
23 July 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best Regards Lotfi Jabou Executive Assistant Manager
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Very good stay

By

21 July 2016

Hotel is in great location. I was pleased with the welcoming note of the front desk. Excellent staff, timely services

Posted byHotelStaff
23 July 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best Regards Lotfi Jabou Executive Assistant Manager
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Great Hotel to stay in

By

19 July 2016

platinumelite

good location
very good and helpful staff
good facilities

Posted byHotelStaff
19 July 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And also our relentless efforts will always remain the same to give you a memorable stay. Thanks again for your valuable comments and Looking forward to accommodate you again in near future Best Regards Lotfi Jabou Executive Assistant Manager
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One of the best

By

13 July 2016

club

The Hotel is really awesome, the staff, food , comfort etc..was excellent but due to the high season and the crowd, the room cleaning and service was not always on time. everything else was more that perfect.

Posted byHotelStaff
13 July 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities, food and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And also our relentless efforts will always remain the same to give you a memorable stay. Thanks again for your valuable comments and Looking forward to accommodate you again in near future Best Regards Lotfi Jabou Executive Assistant Manager
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i lHG membership

By

08 July 2016

As a platinum ambassador I didn't received any benefit not even a welcoming gift.
All the time the upgrade is not available for this hotel and their system shows my status as a gold member !!!

Posted byHotelStaff
13 July 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Lotfi Jabou Executive Assistant Manager
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Excellent & the issues fixed quickly

By

30 June 2016

I face the unavailable for my reservation & mr saeed in IHG reception fix it

Posted byHotelStaff
02 July 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best Regards Lotfi Jabou Executive Assistant Manager
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bad experience in thier main restaurant

By

23 June 2016

First time I see 5 star hotel have such 3 star restaurant offered Iftar.
No service, you will see different types of napkins on tables like 3 star hotel.
the remove the buffee before it finish no hygiene at all with the chefs and restaurant manager not care about the complaint which I raised for him.

Posted byHotelStaff
02 July 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Lotfi Jabou Executive Assistant Manager
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Comfortable and Near to Haram

By

22 June 2016

platinumelite

Hotel is in a good location, very near to Haram.

Comfortable, very low noise.

Good food.

Posted byHotelStaff
25 June 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best Regards Lotfi Jabou Executive Assistant Manager
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Madinah stay

By

22 June 2016

It was good the staff is great my mom loved it the rooms are a bit small and the bed are small too

Posted byHotelStaff
23 June 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best Regards Lotfi Jabou Executive Assistant Manager
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great hotel

By

20 June 2016

great hotel. great staff.
thanks for everyone.
sure, i will repeat my stay again.

Posted byHotelStaff
23 June 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best Regards Lotfi Jabou Executive Assistant Manager
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Excellent hotel with excellent friendly staff

By

19 June 2016

club

Excellent choice for your stay in Madinah especially if you plan to use the VIP bus service in the same building to go to Mecca for Umra.

Posted byHotelStaff
23 June 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best Regards Lotfi Jabou Executive Assistant Manager
Read More
Read Less