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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 292 reviews
92%
Recommend This Property

Ratings Breakdown

292reviews

  • 5 Stars
    212
  • 4 Stars
    46
  • 3 Stars
    16
  • 2 Stars
    9
  • 1 Stars
    9

Excellent & the issues fixed quickly

By

30 June 2016

I face the unavailable for my reservation & mr saeed in IHG reception fix it

Posted byHotelStaff
02 July 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best Regards Lotfi Jabou Executive Assistant Manager
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bad experience in thier main restaurant

By

23 June 2016

First time I see 5 star hotel have such 3 star restaurant offered Iftar.
No service, you will see different types of napkins on tables like 3 star hotel.
the remove the buffee before it finish no hygiene at all with the chefs and restaurant manager not care about the complaint which I raised for him.

Posted byHotelStaff
02 July 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Lotfi Jabou Executive Assistant Manager
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Comfortable and Near to Haram

By

22 June 2016

platinumelite

Hotel is in a good location, very near to Haram.

Comfortable, very low noise.

Good food.

Posted byHotelStaff
25 June 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best Regards Lotfi Jabou Executive Assistant Manager
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Madinah stay

By

22 June 2016

It was good the staff is great my mom loved it the rooms are a bit small and the bed are small too

Posted byHotelStaff
23 June 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best Regards Lotfi Jabou Executive Assistant Manager
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great hotel

By

20 June 2016

great hotel. great staff.
thanks for everyone.
sure, i will repeat my stay again.

Posted byHotelStaff
23 June 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best Regards Lotfi Jabou Executive Assistant Manager
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Excellent hotel with excellent friendly staff

By

19 June 2016

club

Excellent choice for your stay in Madinah especially if you plan to use the VIP bus service in the same building to go to Mecca for Umra.

Posted byHotelStaff
23 June 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best Regards Lotfi Jabou Executive Assistant Manager
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Superb and Friendly Front Office Staffs

By

18 June 2016

Superb, close to Madina Munawwarah Masjid, Saptco bus is on ground floor..

Posted byHotelStaff
23 June 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best Regards Lotfi Jabou Executive Assistant Manager
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Good possible to Improvise

By

18 June 2016

No Complaints about Madinah. Wish to have coffee kit in Room, And Arabic coffee in Lounge. Staff members are supportive.

Posted byHotelStaff
23 June 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Lotfi Jabou Executive Assistant Manager
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Room beside me

By

17 June 2016

I informed reception 2 times that people in room next to me are smomking , but they didnt take any action or even offer to change my room , alothough the hotle policy impose a fine to people smoke in non smoking rooms

Posted byHotelStaff
23 June 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Lotfi Jabou Executive Assistant Manager
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My business stay at crowne plaza madinah

By

16 June 2016

It was amazing stay and one of my best stay. Staff in reception was perfect specially mr. Younis they do his best to make my trip easy and enjoy.

Posted byHotelStaff
23 June 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best Regards Lotfi Jabou Executive Assistant Manager
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My review

By

15 June 2016

Am happy with my stay in crowne plaza madinah. The staff was perfect specially mr. Younis in reception.

Food was good also with lovely staff there

Posted byHotelStaff
23 June 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best Regards Lotfi Jabou Executive Assistant Manager
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Excellent services

By

15 June 2016

platinumelite

I recommend this hotel, great atmosphere and services

Posted byHotelStaff
15 June 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And also our relentless efforts will always remain the same to give you a memorable stay. Thanks again for your valuable comments and Looking forward to accommodate you again in near future Best Regards Lotfi Jabou Executive Assistant Manager
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