Crowne Plaza Madrid Airport

Hotel Front Desk: 34-91-2063410

Hotel Fax: 34-91-2063411

Hotel Email:

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


- Distance from hotel: 3.11 MI/ 5 KM North West l

- Complimentary shuttle available

- Exit Barajas M40-Av America-Madrid. Take M14-A2 Zaragoza. Exit 1A (M-21 Sn Fernando H., Coslada PS). Exit 1 Av. America. Keep right to Exit 2 (Ctro Comercial). Exit Via de Servicio-Coslada/San Fernando. Exit Parque Empresarial and Exit Urbanizacion.

San Fernando Train Station

-Distance from hotel: 1.86 MI/ 3 KM East


Canillejas Line 5 Green

- Distance from hotel: 3.11 MI/ 5 KM West

- Take the A2-E90 Hwy. Take Exit 11 and stay always right. Past the Auditorium Hotel on the right, take the exit PARQUE EMPRESARIAL. Again, stay always right until next Hwy division. Exit on URBANIZACION and it will direct to the Hotels entrance.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 8.80 EUR

- Covered parking and secure 24 Hrs. Price to the public per night from 12 €. Special price for guests staying 8.80€ per night (must validate at front desk).Park and Fly for 38 € between 5-7 nights, staying one night. Taxes included. Maximum height 2,10 m

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 170 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Muy buen hotel


19 diciembre 2014

Nos encanta este hotel, calidad y tranquilidad a muy buen precio!
volveremos seguro!

Posted byHotelStaff
22 diciembre 2014
Estimado sjdj, Nos alegra gratamente saber que está encantado con el Hotel Crowne Plaza Madrid Airport. Comentarios como el suyo son bastante motivadores para el equipo. Esperamos que siga confiando en IHG y verle pronto en nuestras instalaciones. Un saludo,
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cama super comoda


19 diciembre 2014


Muy comodo, un descanso perfecto durante nuestro viaje. Limpieza muy bien y servicio de personal muy atentos, amables y discretos.

Posted byHotelStaff
22 diciembre 2014
Estimado Soozi37, Gracias por tomarse su tiempo en valorar el hotel Crowne Plaza Madrid Airport. Es realmente importante para nosotros la satisfacción de nuestros y nos alegra enormemente que hay descansado. Esperamos volver a verle. Un saludo,
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16 diciembre 2014

在IHG官方网站上直接使用自己的金卡会员身份进行预订,在到达入住时候客房已经准备好了,而且直接给升级为了已婚情侣套间。房间设施非常好,床大而且舒服,Crown Plaza一直推崇的帮助改善睡眠套装是必不可少的,已经在床铺明显位置摆放好了。房间面积很大,带有一张办公桌,有MiniBar和专门的茶歇区域,咖啡机等设施一应俱全。还有一个带有小圆桌和两张沙发的小休息区。最赞的是卫生间,带有一个面向房间的透明站立式淋浴间,外加一个按摩浴缸Massage Bath Tub。房间的空调设施也运转的非常顺利;房间网络速度也很理想。浴缸的浴巾还专门做成大象的造型,很可爱。一大早起来,就已经有准备好的每日新闻放在房间门把手上。可惜的是赶时间没有在酒店用早餐和午餐等。
美中不足:1. 入住时候前台没有识别出我的金卡会员身份,不仅没有主动问候,而且还没有提供额外积分或者免费享用饮品的选项,是在我主动质疑和要求的情况下,办理入住的前台人员才先核实了我的会员身份,而后提供了选项;好在办理退房的时候效率非常高,而且我开始选择的免费饮料没有使用,退房的前台人员还专门给我了补登额外积分的提示卡片,很贴心;2. 航班到达的有些晚,先是打电话给酒店通知要入住在等车,酒店才说马上派穿梭巴士去机场迎接。而后在寒风中等了好久,机场穿梭巴士才到。好在退房时候预订去机场的巴士非常准时,而且更改了一次也很方便并且更改穿梭巴士的服务态度很礼貌,司机主动帮忙搬运行李并且服务态度很好。

Posted byHotelStaff
17 diciembre 2014
Dear guest, Thank you for your feedback regarding your stay at Crowne Plaza Madrid Airport. We note your comments to improve our service. Regards,
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Godd location for work, great staff


15 diciembre 2014


This hotel is very practically located for my work at the Madrid airport (la Munoza area). After many visits I feel very much at home, mostly because of the caring and possitive staff.

Posted byHotelStaff
17 diciembre 2014
Dear unimcm, Thank you for choosing Crowne Plaza Madrid Airport for your business travel. We really apreciate your great comments regarding this property and we hope to see you more times. Regards,
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