Crowne Plaza Madrid Airport

Hotel Front Desk: 34-91-2063410

Hotel Fax: 34-91-2063411

Hotel Email: recepcion@crowneplazamadrid.com

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
MADRID BARAJAS INTERNATIONAL AIRPORT (MAD)

- Distance from hotel: 3.11 MI/ 5 KM North West l

- Complimentary shuttle available

- Exit Barajas M40-Av America-Madrid. Take M14-A2 Zaragoza. Exit 1A (M-21 Sn Fernando H., Coslada PS). Exit 1 Av. America. Keep right to Exit 2 (Ctro Comercial). Exit Via de Servicio-Coslada/San Fernando. Exit Parque Empresarial and Exit Urbanizacion.

Train
San Fernando Train Station

-Distance from hotel: 1.86 MI/ 3 KM East

Underground

Canillejas Line 5 Green

- Distance from hotel: 3.11 MI/ 5 KM West

- Take the A2-E90 Hwy. Take Exit 11 and stay always right. Past the Auditorium Hotel on the right, take the exit PARQUE EMPRESARIAL. Again, stay always right until next Hwy division. Exit on URBANIZACION and it will direct to the Hotels entrance.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 8.80 EUR

- Covered parking and secure 24 Hrs. Price to the public per night from 12 €. Special price for guests staying 8.80€ per night (must validate at front desk).Park and Fly for 38 € between 5-7 nights, staying one night. Taxes included. Maximum height 2,10 m

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Hotel Highlights

Book your stay at the Crowne Plaza Madrid Airport your wellbeing is our priority. Room service and customized design. Suites with Jacuzzi . Do not forget to ask about our romance package rates or long term parking during the trip. The best for the success of your celebrations, events and meetings. Here begins your way.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 253 reviews
90%
Recommend This Property
Read All Reviews

Ratings Breakdown

253reviews

  • 5 Stars
    143
  • 4 Stars
    76
  • 3 Stars
    13
  • 2 Stars
    9
  • 1 Stars
    12

Airport Hotel

By

30. Mai 2015

platinumelite

The Crowne Plaza Hotel Madrid Airport is an excellent choice if you need to stay near the airport. I had an early morning flight (6am) and the hotel shuttle operates 24 hours allowing me to leave the hotel at 4am. The shuttle was waiting for me when I reached the lobby and the clerk at the check-out desk had my bill all prepared. I noted when searching for a hotel most other airport hotels do not offer 24 hour shuttle service.
The price for the room was excellent and the hotel was well worth double the price charged. The room was comfortable and furnishings up to date. The room was clean and the noise level was very low.
The only negative is that the hotel is not near any public transportation and the area it is in appears to be empty office buildings and unfinished projects so if you are wanting to see Madrid and don't have a car this may not be a hotel for you. On the other hand if you want to be near the airport I would definitely stay here.

Posted by HotelStaff
01. Juni 2015
Dear MinnesotaBorn, Thank you for choosing Crowne Plaza Madrid Airport. We really apreciate your comments regarding your stay, the guest satisfaction is the most important for us. We hope your visit soon. Regards,
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GUESTS IPADS-PC BROWSING IS MONOTORED

By

27. Mai 2015

1-Hotel is monitoring guests activities on internet even when using own devices.

2--In my room -no real soap

3--Telefone in room broken

4--reception area most unwelcoming

5--Uniforms of staff very grubby

6--Gardens of hotel in a really bad condition

7--Dreary hotel

Posted by HotelStaff
29. Mai 2015
Dear IRELANDSMAN We would like to thank you for taking the time to review Crowne Plaza Madrid Airport and providing feedback concerning your stay. We are very upset with your comments because your expereince was not sucessful. We would like to clarify that this property is not monitoring the guest devices because we are following up the data privacy, We dont know why you think this. We provide to every guest with a personal password for their security We provide a kit of amenities in each room , 2 soaps 30 gr, 2 shampoo- gel. Also , they are available at Front Desk. and the uniforms are renovated every year. We are really sorry for the inconveniences caused during your stay. We look forward to the opportunity to welcome you back Yours sincerely
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Bestes CP bislang

By

26. Mai 2015

platinumelite

Von der Abholung im Shuttle, über den check in bis zum AHA Erlebnis im Zimmer, alle unsere Erwartungen wurden übertroffen.
Wir haben leider nur eine Nacht hier verbracht, ich empfehle dieses Hotel allen Madrid Besuchern, sehr gut auch die schnelle Fahrt in die Innenstadt, nur 35 Minuten inklusive Hoteltransfer und Metro. Sehr gutes Preis/Leistungsverhältnis. Danke - immer wieder gerne!

Posted by HotelStaff
27. Mai 2015
Lieber Quattro, Vielen Dank für Ihre Zeit, um Ihren Aufenthalt im Crowne Plaza Madrid Airport bewerten. Wir freuen uns, dass Ihr Aufenthalt war zufriedenstellend. Wir hoffen, Sie bald zu sehen. Ein Gruß,
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Habitación cómoda, personal regulero.

By

25. Mai 2015

club

La habitación está bien, aunque la nuestra estaba un poco sucia, migas en la mesa, pelos en la bañera, y algo de polvo en los muebles... Nada realmente importante, pero no estaba impecable. Los equipos de descanso son geniales, la verdad que se descansa bastante bien durante la noche, sin ruido y es tranquilo en general, se escuchan las puertas por la mañana y eso, pero bueno, tienes una puerta corredera que lo minimiza, y la moqueta del pasillo amortigua las pisadas. El personal de recepción es definitivamente lo peor del hotel, no se enteran del sistema de reservas con el que trabajan o yo tengo la negra. O no muestran interés en lo que hacen o lo fingen demasiado y es todavía peor. El servicio transfer al aeropuerto está muy bien, es una comodidad enorme si tu objetivo es llegar o salir del aeropuerto.

Posted by HotelStaff
29. Mai 2015
Estimada Natalia, Gracias por tomarse su tiempo en valorar el Hotel Crowne Plaza Madrid Airport. Sentimos los inconvenientes causados durante su estancia, me gustaría matizar que el personal de recepción está formado con el sistema de reservas y que la información que le facilitaron en el check in era la correcta, ya que la habitación reservada era "Habitación Superior" ( todas las habitaciones están denominadas como superiores) en la que no se garantiza el tipo de cama y finalmente le dieron un habitación Deluxe en vez de una superior, que es el siguiente nivel de categoría a la reservada por lo que tuvo una mejora de habitación como cortesía. Reciba un cordial saludo,
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