Rated 3.9 out of 5 by 254
Rated 3.0 out of 5.0 by Simmo1 First stay at recommended property
Good points - Good sized clean rooms, hotel in lovely setting - staff friendly.
Not so good points - Check-in not consistent with rest of IHG i.e. asking gold members for card imprints, no acknowledgement of IHG membership. (resolved on check out with front desk manager)
Starbucks not a full service Starbucks would be better if described as just serves Starbucks coffee rather than state they have an onsite.
Presented feedback to duty manager regarding the pool area and lack of 'open' or assesible facilities and logic as it pretty much ruined the time that we allocated there. Expected feedback as very disappointing, never heard from the guy again #still to this day heard nothing# - expected better.....
17 August 2014
Rated 5.0 out of 5.0 by Casinopro Best place for a relaxing stay
Recently stayed at this hotel again as previously booked for a 21st birthday gift and both times we have stayed we have really enjoyed our stay. The facilities are really good and there is always something for you to do whether it is relaxing in the pool or enjoying a game of squash or golf.
Lunch and dinner is really nice to have at the restaurant and aslong as you book you will have no problems. The only downside would be the broken drinks machine in the executive lounge which didn't get fixed until our departure day. Otherwise everything else was excellent.
17 August 2014
Rated 4.0 out of 5.0 great place to chill with friends
overall a very good experience would go again felt great after massage but had to go home same day staff faultless some parts of hotel need updating carpets on way to pool showers little tweaks
16 August 2014