Crowne Plaza Colchester - Five Lakes

Hotel Front Desk: 44-1621-868888

Hotel Fax: 44-1621-869696

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Stansted (STN)

- Distance from hotel: 34 MI/ 54.72 KM West l

- Head towards A120 Colchester and merge to road. Follow A120 until you reach a right hand turn to West Street Turn right to Bridge Street - B1024 Turn right to the B1023 The Resort is on your left

Witham Train Station

-Distance from hotel: 10 MI/ 16.09 KM West

- From Albert Road Continue to Braintree Road Turn left in Collingwood Road At mini-round about turn left Turn left in Newlands Street At mini-round about continue forward Merge in A12 Leave A12 at junction 23, merge into London Road Continue until right hand turn towards Tiptree/Maldon Continue on B1023 until left hand turn in B1026 Five Lakes is on the left

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Complimentary parking for guests and visitors.

Print Hotel Fact Sheet

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Hotel Highlights

The resort is idyllically set in 320 acres of Essex countryside however located just 15 minutes from the A12. With 194 refurbished rooms and conference rooms of all sizes including our Arena which can hold up to 4000 delegates. The extensive facilities we have to offer are endless including indoor swimming pool, outdoor tennis courts, covered driving ranges and a UEFA certified football pitch.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 288 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Room was lovely just disappointed with service :(


24 September 2014

My husband booked this as a birthday present for me ..... We were supposed to have an hour treatment each , a light lunch and dinner the hotel booked in both treatments first one at 2pm on day of arrival reception then informed we couldn't have light lunch cause it clashed with treatment which only lasted 40 mins (meant to be 60) we ordered breakfast in bed and paid the extra specifically not ordering beans as we both hate beans I had to phone and find out where the breakfast was as it was 20 mins late and both breakfasts were covered in beans so neither breakfasts were ate when checking out at reception the manager couldn't even be bothered to come speak to us ....... Which was such a shame cause we both loved the hotel and surroundings but it all just put a downer on the whole break !!!! Pure negligence

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Comfortable clean room, excellent facilities, great bed!


23 September 2014


Comfortable clean room, excellent facilities. Most comfortable hotel bed I've slept in.

Posted byHotelStaff
25 September 2014
It is appreciated that you have taken the time to post your feedback on this medium, following your visit to Crowne Plaza Resort Colchester - Five Lakes and we appreciate the award of four stars. I am delighted to read that your accommodation was clean, the facilities available were excellent and like so many of our guests, you had a most comfortable night's sleep. I do hope that you will return one day soon and we look forward to welcoming you back. With kind regards.
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A lovely weekend away


20 September 2014

We were upgraded due to a few little errors when booking in a large party. Our rooms were great. Staff were all very helpful and friendly. Buffet style meals were very good with a very good selection. The only negative feedback we have is that the pool is in need of a revamp as it's very tired and nowhere near enough loungers for the number of guests using this facility. At one point I was balanced on the corner of a wall as couldn't find anywhere to sit and the floor around the pool was very wet, this could have been easily maintained by a member of staff and the use of a squeegy.
Would use the hotel again but would probably by pass the use of the pool which is a shame as I love to swim.

Posted byHotelStaff
25 September 2014
Thank you for your review following your visit to Crowne Plaza Resort Colchester – Five Lakes. I am pleased to note that you were happy with the complimentary upgrade, as a gesture of goodwill to recognise the errors you mention. Our staff will always do their level best to ensure that our valued guest’s visit is a memorable one and I am pleased that you found them helpful. Our Food & Beverage team will be happy that your dining experience was a good experience. . We have a Lifeguard on duty poolside, whose principal duty is to ensure the safety of guests and at regular intervals, he will utilise a dedicated piece of equipment which essentially hoovers / sucks up excess water from around the pool. Taking into account your comments, I will pass same to our Country Club Manager and he may consider that the wet areas require more ‘hoovering’ – thank you for this constructive comment. I note that you would return to Crowne Plaza Resort Colchester – Five Lakes and this is most pleasing to read. We look forward to welcoming you back very soon. With kind regards.
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Excellent customer care


18 September 2014


Loved everything about the place. location. presentation. accommodation. Amazingly helpful staff members at reception.

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