Crowne Plaza Manchester City Centre

Hotel Front Desk: 44-161-8288600

Hotel Fax: 44-161-8288606

Hotel Email: enquiries@cpmanchester.com

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Manchester International Airport (MAN)

- Distance from hotel: 9 MI/ 14.48 KM East l

- Join M56 towards Manchester. Continue onto A5103 towards City Centre for 5m. At roundabout take 3rd exit A57. Continue onto A635. Turn left at A665 Pin Mill Brow. Continue onto A62 Great Ancoats Street. Continue onto A665 Swan Street. Hotel is on left.

Train
Manchester Victoria Train Station

-Distance from hotel: 0.4 MI/ 0.64 KM West

Underground

Shudehill Metrolink Tram Station

- Distance from hotel: 0.01 MI/ 0.02 KM North

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 12.00 GBP

- Valet Parking Available

- Valet Parking Fee: 20.00 GBP

- Self parking available for £12.00 per 24hours at NCP Printworks car park, located on Shudehill. Please ask for your ticket to be validated at reception for this discount. Alternatively Valet parking for £20.00 available from Concierge

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.5

based on 480 reviews
95%
Recommend This Property
Read All Reviews

Ratings Breakdown

480reviews

  • 5 Stars
    321
  • 4 Stars
    122
  • 3 Stars
    19
  • 2 Stars
    10
  • 1 Stars
    8

Very basic feel to a crowne plaza

By

2014 十二月 16

club

After staying in many Holiday Inns, Express's and crowne plaza's, this was by far the most disappointing given the price paid over the two nights stayed and the basic décor of the small sized room. Breakfast was not up to the usual quality and variety.

Sorry IHG, wont be rushing back, as school teachers we take mini-breaks every half term. We'll need some persuading if we are to come back.

Posted byHotelStaff
2014 十二月 18
Thank for taking the time to provide feedback following your recent stay at the Crowne Plaza Manchester City Centre. We greatly appreciate observations from a valued guest such as yourself. I was very concerned to learn of your disappointment with your experience of the hotel. This is certainly not representative of the high standard of service and quality which we pride ourselves on delivering to all guests. I sincerely apologise for any shortcomings in which you encountered which is most regrettable. I am very keen to discuss your feedback in more detail. Please could you kindly contact the hotel at guest.relations@cpmanchester.com I look forward to hearing from you. Kind Regards Bob Fairweather General Manager
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My Manchester Trip

By

2014 十二月 16

platinumelite

The hotel was fully booked, and the staff were overwhelmed especially at reception! Although I am a Platinum Elite member, I was tersely informed that it would not be possible to obtain a room upgrade, nor would I be able to use the executive lounge. No reason was given regarding the use of the lounge? A little more civility would have helped?

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MR

By

2014 十二月 16

club

Nice hotel, poor location, terrible internet speed.

Posted byHotelStaff
2014 十二月 18
Thank you very much for taking the time to complete your comments on the website, it really helps us to maintain our standards and focus on areas that we need to improve. Please accept my apologises that you encountered some issues with the Internet service. If you would like to discuss your feedback any further, then please do not hesitate to contact the hotel directly at guest.relations@cpmanchester.com. Once again we regret your disappointment and hope to have the opportunity to welcome you back in the future. Kind Regards Bob Fairweather General Manager
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Disappointed

By

2014 十二月 12

club

I was disappointed in general with the hotel. I booked a room on the executive floor, with access to the bar on the same floor. I was glad when I was handed vouchers to use downstairs . The executive lounge ( as it is called !!) is no more than two bedrooms knocked into one. ! I have stayed in the hotel before on business , unfortunately that's really what it is "a business hotel" . I have stayed at the Lowry & other hotels in Manchester which I would rate a league above the Crowne .
The one thing that REALLY annoyed me was when I ordered Tapas, first of all they got the order wrong & secondly our server suggested a piece of bread with the tapas . The way she said it I thought it was complimentary. It was on my bill £1:60 for two slices of white bread.
After spending £120:00 in the bar on the first night alone I feel this was a bit much. Believe me when I say it ,£1:60 never rared me , it is the principal of the thing.
Suffice to say I will be seaking alternative accommodation weather it
Be business or pleasure on my next visit to Manchester.
Also the shower in the room lacked both pressure & space it was very cramped for the price of the room .

Posted byHotelStaff
2014 十二月 14
Thank you for taking the time to post your candid feedback onto the website following your recent stay at the Crowne Plaza Manchester City Centre. I am saddened to read your review and I am very sorry that you did not have a positive visit. I am investigating your comments with the hotel team. Please be assured that all comments we receive here at the hotel are reviewed and acted upon so that we can improve our products and services we offer to our guests. I am most keen to discuss your feedback in more detail and would be very grateful if you could contact us directly at your own convenience at guest.relations@cpmanchester.com May I once again offer my sincere apologises and I regret that you left the hotel disappointed. I do appreciate that you have alternative preferences within the city, however I do hope we can welcome you back to the hotel when you next visit the city and allow us the opportunity to restore your confidence in our hotel in the future. I look forward to hearing from you soon. Kind Regards Bob Fairweather General Manager
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