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Rated 4.3 out of 5 by 226 reviewers.
Rated 5.0 out of 5.0 by Perfect ! Two night stay for Legoland and Harry Potter World. Lovely family room, spacious and comfortable. We dined in both the Restaurant and Bar, both gave the same good quality service and made you very welcome, food reasonably priced but excellent quality. I would definitely recommend this hotel for business or pleasure. 06 September 2014
Rated 3.0 out of 5.0 by A human touch made all the difference Lovely looking hotel with splendid view from the patio area, very pretty at night. Good parking. Disappointed with lack of info given at check-in I.e had to go back for wifi assistance and the missing complimentary water took two separate requests. No available facilities explained to us either. Ie pool, restaurant etc. Room very nice, clean and comfortable, fridge handy. Had to share the one packet of biscuits though. Bathroom very clean and shower good quality. No facility to purchase bottles of water/fizzy etc from a machine so only bar drinks on offer, found bar area to be untidy, as tables needed clearing. Evening restaurant very accommodating, lovely food and attentive staff. Even brought us a decorated plate with treats saying Happy Anniversary. However breakfast, whilst food very good, service was not. Had to ask for hot drinks as not served, and again asked for milk. No top ups offered and had to request plates taken away. Nice hotel, quite pricey, could do a little better with the basics, 05 September 2014
Rated 5.0 out of 5.0 by Welcome return visit. Another visit where we have not been disappointed! Staff are friendly and polite, rooms and beds are comfortable and as usual, an excellent choice of food for breakfast! 05 September 2014
Rated 3.0 out of 5.0 by Good Service but rooms could do with an update Our first room was a disappointment as it was not very clean but we were moved to a better room. I had expected more comfortable beds from a four star hotel I found they compared to other big chain hotels that normally come in the three star band. 04 September 2014
Rated 5.0 out of 5.0 by Comfortable, clean and modern We stayed as a family of 4 for 4 nights as a LEGOLAND package. Would recommend this hotel. Rooms are clean, spacious and very comfortable. Bathroom was great with a very good separate shower and decent sized bath. Staff were all very friendly and helpful. We used the pool once, nice large pool. 2/3's of it were separated off for an aqua aerobics class but there was still plenty of room in the third allowed for other swimmers plus a small shallow pool for babies and excellent Jacuzzi. There is also an outdoor Jacuzzi which we didn't use. We didn't use the games room or the wii but kids played outside on the park a couple times which was great to have at the hotel. Breakfast was excellent, fantastic range of hot and cold food, all good quality and with good service(it's generally quite pricey but ours was included with our package). We only had an evening meal once as it was very expensive. Kids ate free in the main restaurant but it was still much more expensive than the average family meal out. However, the food was excellent and so was the service. If it was a bit cheaper we would have ate in the hotel the other nights too. Overall very pleased and would stay at a crowne plaza again. 03 September 2014
Rated 5.0 out of 5.0 by Excellent rooms and fantastic staff All the family enjoyed the experience. The room size and the cleanness was great. The food was good quality and to our choice. All the staff were friendly. But we had to wait for more than 2 hours for our dinner. We were told it was because of shortage of staff. But they can not explain why they failed to know whether we did or did not have the main course. They came to ask us what we had! Otherwise our experience was great and we will recommend the hotel to friends and relatives. Good staff and also the other guests like us were nice too. 03 September 2014
Rated 4.0 out of 5.0 by clean, modern hotel. High standard of hotel, quite close to Marlow centre and a short walk from the river. Professional staff and good spacious accommodation. 03 September 2014
Rated 5.0 out of 5.0 by Good stay Does exactly what I wanted and delivered to a good standard benefitting the stay! 02 September 2014
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