Crowne Plaza Marlow

Hotel Front Desk: 44-1628-496800

Hotel Fax: 44-1628-496959

Hotel Email: enquiries@cpmarlow.co.uk

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
London Heathrow (LHR)

- Distance from hotel: 20 MI/ 32.19 KM East l

- T5 roundabout 1st exit onto M25 continue onto J 15 turn left at jct 16 join M40 Leave M40 at Jct 4 then at Handy Cross rndbt take 1st exit onto A404 turn left and at rndbt take 3rd exit then 2nd exit onto A4155 left onto Newtown Rd onto Fieldhouse Lane.

London Gatwick (LGW)

- Distance from hotel: 59 MI/ 94.95 KM East l

- From M40 motorway take junction 4 to High Wycombe follow signs for A404 Continue Marlow Bourne End and take 3rd exit at roundabout for Marlow turn left at mini roundabout Follow Parkway until jct turn left into Fieldhouse Lane then follow signs for htl Head SW

Train
Marlow Train Station

-Distance from hotel: 0.8 MI/ 1.29 KM South

- 1. Head southeast 2. Continue straight onto Fieldhouse Ln 3. Turn left onto Dedmere Rd 4. Continue onto Station Rd Destination will be on the left

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

Print Hotel Fact Sheet

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Hotel Highlights

Features of the hotel include Winterlake Suite with a capacity for 450 delegates, Creative Meeting Space, 8 Meetings and Event Rooms, award-winning Glaze Restaurant, superb wedding venue with banqueting suite for up to 300 dinner guests, Quad Club, Quad Beauty and 168 contemporary bedrooms.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 248 reviews
89%
Recommend This Property
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Ratings Breakdown

248reviews

  • 5 Stars
    143
  • 4 Stars
    57
  • 3 Stars
    29
  • 2 Stars
    10
  • 1 Stars
    9

Awesome

By

19 October 2014

It's was a professional reservation, very clean & meal was perfect (high gastronomy like in France).
Thanks to the Italian waitress (elderly lady).

Posted byHotelStaff
22 October 2014
Dear Guest, Thank you for taking the opportunity to review your recent stay at the Crowne Plaza Marlow. We value your comments as they help us to improve our services and maintain the very high standards our guests expect. I am delighted that you enjoyed your stay with us, and in particular your dining experiance in Glaze Restaurant. Please be assured that I will be passing your compliments on to both to the Chef, and waiting staff. I do hope that we will have the pleasure of welcoming you back in the near future. Kind Regards Harriet Parkes Hotel Administrator
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Not up to Usual Crowne Plaza standard

By

19 October 2014

Slow check-in; room keys didn't work first time; half-eastten food in the mini-bar; slow food service. Incorrect bill subsequently received

Not at all what I have come to expect from Crowne Plaza hotels and somewhat disappointed.

Posted byHotelStaff
22 October 2014
Dear Guest, Thank you for taking the opportunity to review your stay at the Crowne Plaza Marlow. We value your feedback as it helps us to improve our services and maintain the very high standard our guests expect. I was very concerned that your recent experiance did not reflect the high standards one would expect from the Crowne Plaza brand. I can assure your that the concerns you have raised have been discussed with the management team and we will be taking the necessary steps to ensure that similar situations can be avoided in the future. Kind Regards Harriet Parkes Hotel Administrator
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Good Leisure hotel with drawbacks

By

16 October 2014

platinumelite

The rooms here are modern and well kept. Unfortunately we were woken up at 2.14AM by revellers (I assume the bar closes at 2AM), they should do a better job of insulating the rooms from corridor noise, especially on the executive floor.

The club lounge was disappointing. Small size apart, they have an issue with service here. In the evening we were there for 45 minutes, consumed two soggy samosas and no more snacks/canapes were bought out in the time period. Breakfast the following morning - in the lounge for over an hour and no replenishment of food. Worse still the coffee machine ran out of milk so only black coffee available. Novel to see people drinking coke at breakfast for that caffeine hit

The pool

Posted byHotelStaff
21 October 2014
Dear Guest, Thank you for taking the opportunity to review your recent stay at the Crowne Plaza Marlow. We value your feedback as it helps us to improve our services and maintain the very high standards our guests expect, Please accept my sincere apologies that your stay was marred by the a disturbance by other guests. We ask all our guests to respect the privacy and comfort of others and to keep noise level to a minimum in particular at such anti-social hours. I am so sorry that this was not brought to our attention at the time as I assure the Night Manager would have quelled the disturbance and taken the necessary steps to resolve the situation. All our rooms are insulated to enhance noise reduction as we understand the importance of a sound night's sleep. In regards to the Club Lounge, I was also concerned that this did not live up to expectation, and that the complimentary snacks and beverages were not suitably replenished. I have spoken with the respective departments who assure me they are investigating the matter to ensure similar situations can be avoided in the future. Thank you once again for your feedback, we do take all our guest's comments very seriously as we move forward. Kind Regards Harriet Parkes Hotel Administrator
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Great Venue for my 60th Birthday Weekend and Party

By

15 October 2014

club

A perfect weekend celebrating my birthday with friends and family of all ages, many of whom stayed overnight/for the weekend. Made the most of all the hotel's facilities and had a great party in the Glaze Conservatory on Saturday night. Hog Roast excellent as were all the staff. Drinks are on the pricey side - especially when service is added at 12.5% to the signed for amount.

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