Crowne Plaza Melbourne

Hotel Front Desk: 61-3-96482777

Hotel Fax: 61-3-96295631

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Melbourne International Airport (MEL)

- Distance from hotel: 11.81 MI/ 19 KM South East l

- Depart the airport and turn onto the Tullamarine Fwy. Continue onto Citylink (note: toll applies), Take the exit onto Docklands Hwy, Turn left at Flinders St, Turn right at Spencer St. Destination will be on the right.

Avalon Airport (AVV)

- Distance from hotel: 36.04 MI/ 58 KM South West l

- Depart the airport and turn onto the Tullamarine Fwy. Continue onto Citylink (note: toll applies), Take the exit onto Docklands Hwy, Turn left at Flinders St, Turn right at Spencer St Hotel is on the right.

Southern Cross Station

-Distance from hotel: 0.31 MI/ 0.5 KM South


Southern Cross Station

- Distance from hotel: 0.56 MI/ 0.9 KM North

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 47.00 AUD

- Valet car parking is a per night charge of $47 for guests.

Print Hotel Fact Sheet

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Hotel Highlights

Dive in at Melbourne Aquarium, tread the hallowed earth of Melbourne Cricket Ground or soar to new heights at Eureka Skydeck 88. Whether you've got an hour or a week in which to explore the city, your Concierge at Crowne Plaza Melbourne will help you discover it in your time.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 609 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great location and view


June 01, 2015


Loved the stay and staff were excellent. The rooms were very roomy and clean and the view and access to great restaurants and casino was perfect.

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Not all it seems - disappointing


May 28, 2015

The hotel advertising information is careful to conceal the complete lack of on-site customer parking - it is off-site in a public car-park; around 500m walk, its the same car-park that is used by the Crowne Plaza valet parking service, except its a lot cheaper.
Hotel provides no free Wi-Fi, unbelievable in this day and age, and mildly amusing when you travel around Melbourne where free Wi-Fi is provided in public areas!!
When the cost of parking and Wi-Fi is added to the room rate it is suddenly not such an attractive place to stay.
Hotel is old and well worn, its primarily a business hotel, but a bit tatty and public areas (corridors) not particularly clean.
Sleep quality rated poor because of disturbance from other guests - on both nights of a two night stay - not the hotel fault

Posted by HotelStaff
June 01, 2015
Dear None 9999, Thank you for your feedback. I can certainly appreciate your frustration with the self park option and am delighted to advise that we have since reached an agreement that provides all our guests with a feasible self- park alternative to the hotel Valet service. We also provide complimentary wifi to all IHG Rewards Club members, not only in our hotel but all IHG hotels. Signing up is easy and free, simply visit the IHG website for further details. I apologise our reception desk didn’t make you aware of this when you were checking in, rest assured I will bring this matter up with my team to ensure all our guests have an option to take advantage of the benefits of our Loyalty program.. If you would please contact me on your next visit to Melbourne, I would be delighted to oversee your booking personally. Kind Regards, Cameron Abbott Hotel Manager
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Comfy bed and lovely views


May 28, 2015


Beautiful river views from our room where we sat sipping champagne watching the day turn to night after a day of shopping and before a night out at Southbank.
The bed was so comfortable. I had a great night's sleep.
The bathroom was quite small - room for 1 only to get ready - but it was clean and the shower was big enough.
Staff were friendly but not in your face.
A great location for access to the city or Southbank and the Crown complex.
Would happily stay there again.

Posted by HotelStaff
June 01, 2015
Dear Chel64, It sounds like you had a delightful stay with us here at the Crowne Plaza Melbourne. I agree with you, we are located in an amazing part of Melbourne with Southbank and the Crown complex all within an easy walk. We look forward to seeing you again. Kind Regards, Cameron Abbott Hotel Manager
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Girls Weekend


May 28, 2015

As usual, we enjoyed our stay With Crown Plaza Melbourne.
The room upgrade was much appreciated.
Breakfast in the restaurant was excellent.
We will stay with you again.
We always use IHG properties when we travel, and will again in June when we visit Penang

Posted by HotelStaff
June 01, 2015
Dear Markoz, Thank you for your feedback, I am glad we were able to provide you with an upgrade on this occasion and delighted to read of your excellent breakfast. Rest assured I will pass on your compliments to our kitchen brigade. Thank you for choosing us for your girls weekend, and trust we will see you again soon. Kind Regards, Cameron Abbott Hotel Manager
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