Rated 4.3 out of 5 by 244
Rated 5.0 out of 5.0 by Hagrid56 Comfortable Bed, great Service
Staff were excellent and extremely polite. Restaurant staff, particularly the Chef were a pleasure to deal with, made us feel like old friends.
05 December 2013
Rated 4.0 out of 5.0 by Lily33333333 Great Views
Good experience, though i did leave behind a rather expensive piece of cclothing, which nobody could find... Did think that strange..
04 December 2013
Rated 2.0 out of 5.0 by Riverside28 Poor service, not clean and over priced this year
Our room was not cleaned very well with terrible yellow stains on the toilet seat.
There where long black hairs on the basin.
Bar was completely empty.
No nibbles or wine where provided in our room.
My husband and I stayed at this accommodation last year for our anniversary and the price was fantastic but this year staying again for out anniversary it had sky rocketed to too expensive.
Also my husband told them that is was our anniversary and you think that you could have a complimentary bottle of wine in the room.
04 December 2013
Rated 5.0 out of 5.0 by RubyRose17 Comfortable Stay in a good location
The Crown Plaza is a very comfortable hotel in a good location. It is close to Southback entertainment and 15 minutes walk into the city.
The hotel is modern and the staff a very friendly and helpful. I found the service to be very good and consistent throughout my stay and across all the services I used.
03 December 2013
Rated 5.0 out of 5.0 by grobb53 Another top stay
We have stayed at this hotel several times before and are always very happy with the whole experience. Attention to detail is excellent - a chance remark that it was my birthday resulted in a bottle of champagne being sent to the room. Much appreciated
27 November 2013
Rated 4.0 out of 5.0 by Sydsider Nice peaceful quite location
Very nice location with great south wharf river view and city view at the same time. Very comfortable.
26 November 2013
Rated 2.0 out of 5.0 by Love2 When booking said that if joint IHG will have free wifi, but not at all.
1- Reception staff rude when query with free wifi, the reason book is because of promise if joint IHG then will be free wifi, but not truth.
2- Bathroom is old, bath towel have bad smell, seems not clean properly.
3- Location and view is nice, our room have the full view of Yarra river.
4- Concierge is helpful and nice.
5- No bottle of water supply like other 5 stars hotels does (2 bottles of spring water per day).
24 November 2013
Rated 3.0 out of 5.0 by davidahn No free internet serivce and ihg reward club member benifit
i am staying 3 night in crown plaza melbourne.
no compliment internet in my room, feel isolated and poor support my business from hotel.
and as i show i am member of ihg reward member but front staff didn't care and pay attention and no benefit as member during i staying for 3 night.
20 November 2013