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Rated 4.3 out of 5 by 408 reviewers.
Rated 3.0 out of 5.0 by Wonderful Location A nice brand of Hotel that is located at a wonderful location fails to impress 27 August 2014
Rated 5.0 out of 5.0 by Crowne Plaza is my Melbourne hotel of choice. I always enjoy staying here and the view of the city and river is superb. Its within walking distance of a great selection of restaurants. 25 August 2014
Rated 4.0 out of 5.0 by Enjoyable stay Stayed for a night in the city and chose this hotel due to the convenience to the function venue. We were pleasantly surprised at the comfort of the hotel and extremely impressed by the service from the staff. . The service was truly 5 star and better than most 5 star hotels in Melbourne . Thanks you for an enjoyable stay. 22 August 2014
Rated 4.0 out of 5.0 by Convenient location to Convention Centre insufficient advice on how to access hotel by car. With or without construction works being carried out at entrance. Car entry sign - insufficient size and/or illumination. Concierge and reception staff very pleasant and helpful. They were considerate of my wife's lack of mobility. Good 4 star hotel. 10th floor room was a bit crowded.- too much furniture? 21 August 2014
Rated 5.0 out of 5.0 by Wonderfully helpful, caring and friendly staff! We had a fabulous Melbourne getaway. The location was perfect. Your prices and service were unbeatable. We had the most delicious dinner at your restaurant - Clarendon with the most friendly and obliging staff. Thank you so much, will be definitely be back to stay again whenever we have any future Melbourne trips. 21 August 2014
Rated 4.0 out of 5.0 by Conceirge service the best Were so pleased with the service given by Corey (not sure of spelling). He arranged hire car and restaurant bookings for us easily and efficiently. All the staff were really good, very friendly and helpful right down to the wait staff in the breakfast restaurant. The hotel is obviously having a make- over of its outside and reception areas which took away a bit of its ambience. Housekeeping is the only area that spoiled our holiday. Badly made beds and rubbish that was not removed and left to pile up i.e. old newspapers. The hotel is looking a little tired. We paid for a top floor room but it was pretty mundane and I thought didnt match how much we paid for the room. But overall thanks to the staff a very pleasant stay. 20 August 2014
Rated 4.0 out of 5.0 by Good location Just a one night stay. Very good location. Building looks tired and entry was a bit confusing; however, staff were very friendly and co-operative. Thought the room would be dated and also tired but found it clean, tidy and very acceptable. Bed comfortable and overall a pretty good experience. 20 August 2014
Rated 4.0 out of 5.0 by Nicely Location Hotel is well furnished inside - rooms are good value But management have let the exterior show its age. The image created in one's mind when the hotel cant illuminate halve the words of Crowne and its logo shows a management of poor attitude and cheap mentality 20 August 2014
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