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Rated 4.3 out of 5 by 372 reviewers.
Rated 4.0 out of 5.0 by Great location and service The location of this hotel is excellent for people attending conferences at the Melbourne Exhibition and Conference Centre. It is an easy 100m walk. The staff were excellent and very accomodating to our needs. The bedroom was a bit stuffy and as there were no windows that could be opened it was difficult to sleep well. We were given an internal room also so missed the view over the river. Also for some reason my stay there was deemed to be a non-qualifying stay even though I stayed for 5 nights and held 2 days of training workshops I did not get any points for any of this expenditure. 19 July 2014
Rated 5.0 out of 5.0 by best place We have stay at IHG group hotels all the time and staff service from top to bottom is always happy to assist in whatever need may arise. The rooms are always clean and smelling fresh, fitness centre is enough to do what you need to, breakfast and any meals you have here are well prepared and fresh not cooked again as some places. I would reccomend these hotels to anyone who has never stayed in one ( and I do tell friends to stay here) 19 July 2014
Rated 5.0 out of 5.0 by Riverview room - fabulous view My daughter and I stayed for almost a week and we had a twin share room, with a really comfy double bed each. Not a big room but the view of the Yarra, the city and the fire displays along the rivers edge (by the Casino) at night were 'to die for'! Had to chase room service #mainly for dry towels, being winter!# on one day, but they were quick to respond, which was appreciated. Buffet breakfast, with 'home made' eggs to your desire, was most enjoyable. Dinner and wine menus not so inspiring, and our steak was not great for the price. Friendly staff, great service, as well as easy access to public transport, the Convention Centre, nice restaurants and the DFO's on the South Warf. We certainly look forward to staying at there again. 18 July 2014
Rated 5.0 out of 5.0 by Friendly front desk Found the staff excellent to deal with. Room was great. Only issue was a number of noisy guests talking loudly in the hallway during the night. 17 July 2014
Rated 4.0 out of 5.0 by MY STAY My stay at this venue was as always a pleasurable one. I love the convenience to the city etc of the position of this hotel. Staff helpful and friendly (and apologetic and pro-active when there seemed to be a rather lengthy delay when waiting for my vehicle), although I felt the trainee on booking in could have been a little more welcoming. My one concern is the length of waiting for dinner. I have dined at the restaurant on numerous occasions now (not just during a stay) and it has always been the same- really lengthy wait between courses; one doesn't want to be rushed when dining but there is a limit... and the fact that this has always occurred concerns me somewhat. However on the positive side, the meals themselves were delicious. Breakfasts are really pleasing, with good variety and high standard. Also room service was prompt and pleasing. 16 July 2014
Rated 5.0 out of 5.0 by Völlig i.O. Erwartung erfüllt. Die Badewanne ist sehr klein und auch sonst wirkt das Badezimmer etwas älter und abgetragen, ist aber sehr sauber gewesen. Das Zimmer ist gut eingerichtet. Lediglich die vielen LEDs (Rauchmelder, Notbeleuchtung, Fernseher, Wecker,...) machen die Nacht zum Tage. Das Personal war sehr nett, aufmerksam und zuvorkommend. 16 July 2014
Rated 5.0 out of 5.0 by wonderful view great service it was a pleasure to be remembered and acknowledged by the attentive concierge staff even tho' I hadn't stayed for a number of years. it was a pleasure to walk into the room and again enjoy the wonderful panoramic view that other hotels I've stayed at, don't always have. 14 July 2014
Rated 4.0 out of 5.0 by Over all we were well looked after Bed and rooms are very comfortable Restraunt Was poor . The over all stay was good the room and surroundings were all good and the ease to get everwhere in the city is great 14 July 2014
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