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Rated 4.3 out of 5 by 421 reviewers.
Rated 5.0 out of 5.0 by great place to stay very helpful and genuine staff ,great location, been staying there for the past 6 or 7 years on weekends , sometimes the prices are high but its 2 pm checkout which is great 29 July 2014
Rated 5.0 out of 5.0 by Another great stay Again the crown plaza Melbourne has given me a home away from home. Great location and most of all great staff. Thanks for your help and food. I like staying here either for business or holidays as I always feel like they care 29 July 2014
Rated 5.0 out of 5.0 by Comfy Bed This was my second stay at Crown Plaza. The first time was great and the second was just as good if not better. The Front desk staff went out of their way to ensure we had everything we needed! Will definitely be returning in the future. It's my favourite place to stay in Melbourne and such a convenient location close to everything. 29 July 2014
Rated 2.0 out of 5.0 by Room Service a disappointment Hotel ok as normal, room service not good. It took 3 attempts to get all that I ordered plus food was dry and tough. Not good, at least my money was refunded 27 July 2014
Rated 3.0 out of 5.0 by Comfortable rooms, but not as expected Consigerre was somewhat inadequate Ex requested directions and was told to take free city trolley.......this was at 915 am. Waited several minutes before another. Tourist indicated that trolley does not operate until 10am. Expected to have a shop on site for incidentals.....was sent to 7 eleven. Much construction underway first floor. Small bar with limited menu. 24 July 2014
Rated 5.0 out of 5.0 by Great location and very friendly service. I stayed here with a friend last weekend, we are from Melbourne and just wanted a night in the city to let our hair down. We were greeted very warmly reception and were very pleased to have our room available when we arrived. The room was lovely as it overlooked the Yarra river and the Crown Casino complex, it was very neat & tidy and everything that we needed including a proper sized hair dryer! I would highly recommend for anyone to come stay at Crowne Plaza as it is very affordable and just as comfortable as the high priced hotels in Melbourne CBD. 23 July 2014
Rated 5.0 out of 5.0 by Great Service An excellent starting point to seeing Melbourne. Right on the river. Outstanding staff, very welcoming. Left car in car park for three days, more than reasonable rates, and walked and trammed everywhere we wanted to see. Easy Peasy. Bed a little too hard for me but I have arthritis in the hips and shoulders, Help was offered until I remembered I had left my memory foam in the car. :-) Would visit again. 23 July 2014
Rated 4.0 out of 5.0 by Crown Plaza Location The Crown Plaza is in one of the best locations in Melbourne, accessable by private vehicle and public transport and in the heart of the CBD action. Some minor signs of needing a refurb but still very a impressive hotel with comfortable rooms, great facilities - Gym , Wifi, Business centre makes for a comfortable stay. Staff are freindley and effiecaint. Breakfast menu is up with the best. Close to SouthBank and the Casino. 22 July 2014
Rated 5.0 out of 5.0 by convenient location great place to stay - convenient location - friendly staff - breakfast was great and comfortable rooms 21 July 2014
Rated 5.0 out of 5.0 by Good service Good stay with excellent service and good food. I specifically liked the 'american' bacon at breakfast. Centrally located in town and easy to access. 21 July 2014
Rated 5.0 out of 5.0 by Wonderful Location and Secure The Crowne Plaza Melbourne is a wonderful Hotel with exceptional views of southbank. The staff are attentive and knowledgeable. The location to CBD and Casino, MCG and Etihad Stadium is ideal. It is my favourite Hotel in Melbourne and I keep returning time and time again. 20 July 2014
Rated 4.0 out of 5.0 by Great location and service The location of this hotel is excellent for people attending conferences at the Melbourne Exhibition and Conference Centre. It is an easy 100m walk. The staff were excellent and very accomodating to our needs. The bedroom was a bit stuffy and as there were no windows that could be opened it was difficult to sleep well. We were given an internal room also so missed the view over the river. Also for some reason my stay there was deemed to be a non-qualifying stay even though I stayed for 5 nights and held 2 days of training workshops I did not get any points for any of this expenditure. 19 July 2014
Rated 5.0 out of 5.0 by best place We have stay at IHG group hotels all the time and staff service from top to bottom is always happy to assist in whatever need may arise. The rooms are always clean and smelling fresh, fitness centre is enough to do what you need to, breakfast and any meals you have here are well prepared and fresh not cooked again as some places. I would reccomend these hotels to anyone who has never stayed in one ( and I do tell friends to stay here) 19 July 2014
Rated 5.0 out of 5.0 by Riverview room - fabulous view My daughter and I stayed for almost a week and we had a twin share room, with a really comfy double bed each. Not a big room but the view of the Yarra, the city and the fire displays along the rivers edge (by the Casino) at night were 'to die for'! Had to chase room service #mainly for dry towels, being winter!# on one day, but they were quick to respond, which was appreciated. Buffet breakfast, with 'home made' eggs to your desire, was most enjoyable. Dinner and wine menus not so inspiring, and our steak was not great for the price. Friendly staff, great service, as well as easy access to public transport, the Convention Centre, nice restaurants and the DFO's on the South Warf. We certainly look forward to staying at there again. 18 July 2014
Rated 5.0 out of 5.0 by Friendly front desk Found the staff excellent to deal with. Room was great. Only issue was a number of noisy guests talking loudly in the hallway during the night. 17 July 2014
Rated 4.0 out of 5.0 by MY STAY My stay at this venue was as always a pleasurable one. I love the convenience to the city etc of the position of this hotel. Staff helpful and friendly (and apologetic and pro-active when there seemed to be a rather lengthy delay when waiting for my vehicle), although I felt the trainee on booking in could have been a little more welcoming. My one concern is the length of waiting for dinner. I have dined at the restaurant on numerous occasions now (not just during a stay) and it has always been the same- really lengthy wait between courses; one doesn't want to be rushed when dining but there is a limit... and the fact that this has always occurred concerns me somewhat. However on the positive side, the meals themselves were delicious. Breakfasts are really pleasing, with good variety and high standard. Also room service was prompt and pleasing. 16 July 2014
Rated 5.0 out of 5.0 by Völlig i.O. Erwartung erfüllt. Die Badewanne ist sehr klein und auch sonst wirkt das Badezimmer etwas älter und abgetragen, ist aber sehr sauber gewesen. Das Zimmer ist gut eingerichtet. Lediglich die vielen LEDs (Rauchmelder, Notbeleuchtung, Fernseher, Wecker,...) machen die Nacht zum Tage. Das Personal war sehr nett, aufmerksam und zuvorkommend. 16 July 2014
Rated 5.0 out of 5.0 by wonderful view great service it was a pleasure to be remembered and acknowledged by the attentive concierge staff even tho' I hadn't stayed for a number of years. it was a pleasure to walk into the room and again enjoy the wonderful panoramic view that other hotels I've stayed at, don't always have. 14 July 2014
Rated 4.0 out of 5.0 by Over all we were well looked after Bed and rooms are very comfortable Restraunt Was poor . The over all stay was good the room and surroundings were all good and the ease to get everwhere in the city is great 14 July 2014
Rated 5.0 out of 5.0 by Central Accommodation with Great Service Friendly staff, great service would certainly stay again. 13 July 2014
Rated 4.0 out of 5.0 by Great service Staff were extremely courteous and polite. They went the extra mile to assist where they could. Beds were also very comfortable. 12 July 2014
Rated 2.0 out of 5.0 by Great staff let down by outdated room Rooms old and outdated! bathroom and TV were outdated by 10-15years? Remote didn't work well, bathroom had $2 blinds and fixture were cheap and plastic, also was cracked. Staff are great! had to check out late, they arranged it. Held my bags as my flight was at 8pm. Check in was easy, staff was happy and smiling. Good views but felt more like a 3 star hotel. Let down by its outdated rooms and fixtures. 10 July 2014
Rated 5.0 out of 5.0 by Grandparents with grandchild Experienced no problems at all. Very convenient for public transport and free tram services. 10 July 2014
Rated 5.0 out of 5.0 by Central with great views We loved our stay at Crowne Plaza. We had 2 of our children with us and we were all comfortable and the kids thought it was amazing. Great views from the River View Rooms and so easy to get around. We would recommend to stay here and we can't wait to return. 10 July 2014
Rated 5.0 out of 5.0 by Perfect location,helpful staff 5mins walk to casino and exhibition centre. Easy to get to the westgate highway. Very helpful concierge and parking made easy! Apples made available is a thoughtful treat. Very highly recommended. Will definitely stay again. Thank you for making our rare visit to the city a memorable one. From family of 9 09 July 2014
Rated 5.0 out of 5.0 by Consistently high standard Stayed in the Canberra Crowne Plaza the night before staying here, really reinforced what high standards the Melbourne Crowne Plaza has reached. 06 July 2014
Rated 5.0 out of 5.0 by Overall very good Could not have hoped for a better stay and the staff were great 03 July 2014
Rated 5.0 out of 5.0 by Love it We have stayed at Crowne Plaza more than 3 times now and everytime we go , we love it! Close to everything, clean and rooms has a great view of the Yarra river. It's our favourite everytime we stay in the city 02 July 2014
Rated 3.0 out of 5.0 by Dining in Restaurant Food flavours good, however found on both occasions that they had run out of items on the menu including basics such as bread rolls. More attention should be paid to ensuring food is hot when delivered to the table 01 July 2014
Rated 4.0 out of 5.0 by accessible The hotel is located near a free tram where you can ride and have a free tour of the city. Very comfortable place. 30 June 2014
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