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Rated 4.3 out of 5 by 399 reviewers.
Rated 5.0 out of 5.0 by Grandparents with grandchild Experienced no problems at all. Very convenient for public transport and free tram services. 10 July 2014
Rated 5.0 out of 5.0 by Central with great views We loved our stay at Crowne Plaza. We had 2 of our children with us and we were all comfortable and the kids thought it was amazing. Great views from the River View Rooms and so easy to get around. We would recommend to stay here and we can't wait to return. 10 July 2014
Rated 5.0 out of 5.0 by Perfect location,helpful staff 5mins walk to casino and exhibition centre. Easy to get to the westgate highway. Very helpful concierge and parking made easy! Apples made available is a thoughtful treat. Very highly recommended. Will definitely stay again. Thank you for making our rare visit to the city a memorable one. From family of 9 09 July 2014
Rated 5.0 out of 5.0 by Consistently high standard Stayed in the Canberra Crowne Plaza the night before staying here, really reinforced what high standards the Melbourne Crowne Plaza has reached. 06 July 2014
Rated 5.0 out of 5.0 by Overall very good Could not have hoped for a better stay and the staff were great 03 July 2014
Rated 5.0 out of 5.0 by Love it We have stayed at Crowne Plaza more than 3 times now and everytime we go , we love it! Close to everything, clean and rooms has a great view of the Yarra river. It's our favourite everytime we stay in the city 02 July 2014
Rated 3.0 out of 5.0 by Dining in Restaurant Food flavours good, however found on both occasions that they had run out of items on the menu including basics such as bread rolls. More attention should be paid to ensuring food is hot when delivered to the table 01 July 2014
Rated 4.0 out of 5.0 by accessible The hotel is located near a free tram where you can ride and have a free tour of the city. Very comfortable place. 30 June 2014
Rated 5.0 out of 5.0 by Concierge All staff polite and pleased to help. Knowledge of local attractions 29 June 2014
Rated 4.0 out of 5.0 by Good Service Good Hotel for my business needs would recommend for business travelers 29 June 2014
Rated 5.0 out of 5.0 by Great Very caring and friendly service very professional, very clean rooms and comfortable. Great location close to everything in the city, you can walk to every where you need to go to, or catch the circle tram or walk along to Southbank and the Casino. Close to shopping and restaurants and the Melbourne Aquarium which is well worth going to. The Restaurant is very good as well at the Hotel. 26 June 2014
Rated 5.0 out of 5.0 by Would stay here again Great location close to Crown Complex, Shops, Restaurants, Bars, Trams, Train Station, Etihad Stadium. Restaurant food was delicious although restaurant needs some modernising. Only minus for this hotel was the shower pressure was terrible and it is a shower over bathtub. But I would definitely stay here again. 26 June 2014
Rated 5.0 out of 5.0 by Great Location, Great Staff and Comfortable Rooms Only in for a night this time and on a break from work. Room was clean and tidy and comfortable as usual. Staff are always friendly and can't do enough for you. Well done, Crowne Plaza Staff. 26 June 2014
Rated 5.0 out of 5.0 by Great service and friendly staff It was a night out for our wedding anniversary...without the kids. Upon arrival, we were congratulated and were upgraded to a superior room. After a walk around the streets, we returned to our room to find a plate of chocolate strawberries and a bottle of sparkling wine...complimentary. The facilities were great, the room was comfortable, the staff were exceptional. This hotel is so close to the Crown complex, Southbank, restaurants and other Melbourne features. I would reccomend this hotel to anyone. 25 June 2014
Rated 5.0 out of 5.0 by Carlos is my hero!! The hotel and staff were wonderful. It is located well in the city and close to public transportation. I especially want to thank my hero, Carlos, for all the help he gave to me when I realized I had lost my flight informaiton for my return trip to the US. He was patient and kind to an inexperienced traveler. I ended up alone half way thru my trip when my friend had to return to the US for health reasons. Carlos went out of his way to help me retrive information for my flights and keep me calm and confirm that I was all set. He is a true asset to the hotels staff !!! 25 June 2014
Rated 5.0 out of 5.0 by location The apartment catered for our needs in every way. It allowed us to meet and entertain our friends with ease. The location was great, day and night views overlooking the river were special. All staff were pleasant and helpful. Looking forward to staying here again. 22 June 2014
Rated 2.0 out of 5.0 by Poor View Nice hotel, nice rooms, good food, helpful staff. Just make sure you don't get one of the rooms with view of the neighboring concrete walls. They have plenty of rooms with perfectly good views of this delightful city 20 June 2014
Rated 4.0 out of 5.0 by breakfast the lady that cooks the eggs and omelettes at breakfast always goes out of her way to say hello, also showed me her secrets to a good omelette. this i thought was going above and beyond. 19 June 2014
Rated 3.0 out of 5.0 by Rooms and hotel service Over all theCrowne Plaza Hotel is in a great location with great views but the rooms were too stuffy which need updating. Buffet to be stocked with more products and also more coffee to be supplied daily when your stay is more than one day .Walking through the hall was dark and stuffy and carpets were horrible . The reception desk and concerige service of the hotel was excellent. 18 June 2014
Rated 5.0 out of 5.0 by fantastic view overlooking the Yarra and city I took my older children to Melbourne and wow the room had a view to die for and so close to all transport. We had a wonderful time :-) 16 June 2014
Rated 5.0 out of 5.0 by great location This is our fourth time at the crown love its location great views if your lucky enough to get Spencer st views otherwise still great looking up the river. Eating out around there is great trams in front trams on Flinders st a short walk to the free circle tram. 15 June 2014
Rated 5.0 out of 5.0 by Wonderful Experience The staff allowed early check in when I really needed to get to my room early. Free WIFI as a Gold IHG member was also wonderful. 15 June 2014
Rated 4.0 out of 5.0 by Handy for convention centre good location for Exhibition centre and SOuthbank and also CBD. rooms good sized and well maintined, overall exper3eince according to a Crowne Plaza A pleasant business stay 15 June 2014
Rated 4.0 out of 5.0 by happy hour The lobby bar was very nice and handy fo a quick snack etc before we had to depart for a concert. My only gripe was that chardonnay was not offered on the list of "happy hour" drinks. They did offer sauv blanc but I much prefer chardy so we just paid up the normal price and enjoyed our drinks. 15 June 2014
Rated 5.0 out of 5.0 by king room size My wife and I felt that the King Room overall size was a fraction too small ..... 12 June 2014
Rated 4.0 out of 5.0 by great location ,good bar. good hotel ,great handy location to most things,only fault was restaurant did have very poor service,need more staff to serve ,both at breakfast and dinner ,great food though. 12 June 2014
Rated 5.0 out of 5.0 by Comfortable hotel in agood location A nice and clean comfortable hotel in an excellent location close to the casino. Check-in was perfect and very friendly staff (sadly i can't remember her name). Restaurant is nice and clean and does an excellent steak. The whole stay made a business trip, with some "tricky" customer meetings more bearable. 10 June 2014
Rated 5.0 out of 5.0 by Ticked all the boxes We stayed for 3 nights and found that Crowne Plaza ticked all the boxes for us! - proximity to the city, attractions, venues - easy access to transport - pleasant and helpful staff - quiet, comfortable room and dark for good sleeping! - restaurant food was well priced and delicious This hotel is understated and possibly overshadowed by its namesakes across the Yarra, but it is good value for money and we will definitely stay there again. 09 June 2014
Rated 5.0 out of 5.0 by Friendly, helpful professional staff Excellent service, from arrival at the hotel, concierge, reception, housekeeping, restaurant and bar staff. Evident that the hotel group has a strong culture of training and customer service. We will certainly be back for our next visit to Melbourne. Oh, and the free WiFi for IHG members was a clincher! 08 June 2014
Rated 5.0 out of 5.0 by Wonderful staff Had the warmest welcome, quick check in and received lots of information to make our stay pleasant. The staff were well trained and caring. 06 June 2014
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