Crowne Plaza Melbourne

Hotel Front Desk: 61-3-96482777

Hotel Fax: 61-3-96295631

Hotel Email: reservations.melfs@ihg.com

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Melbourne International Airport (MEL)

- Distance from hotel: 11.81 MI/ 19 KM South East l

- Depart the airport and turn onto the Tullamarine Fwy. Continue onto Citylink (note: toll applies), Take the exit onto Docklands Hwy, Turn left at Flinders St, Turn right at Spencer St. Destination will be on the right.

Avalon Airport (AVV)

- Distance from hotel: 36.04 MI/ 58 KM South West l

- Depart the airport and turn onto the Tullamarine Fwy. Continue onto Citylink (note: toll applies), Take the exit onto Docklands Hwy, Turn left at Flinders St, Turn right at Spencer St Hotel is on the right.

Train
Southern Cross Station

-Distance from hotel: 0.31 MI/ 0.5 KM South

Underground

Southern Cross Station

- Distance from hotel: 0.56 MI/ 0.9 KM North

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 47.00 AUD

- Valet car parking is a per night charge of $47 for guests. Casual - up to three hours - parking is available for $30.00

Print Hotel Fact Sheet

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Hotel Highlights

Dive in at Melbourne Aquarium, tread the hallowed earth of Melbourne Cricket Ground or soar to new heights at Eureka Skydeck 88. Whether you've got an hour or a week in which to explore the city, your Concierge at Crowne Plaza Melbourne will help you discover it in your time.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 523 reviews
89%
Recommend This Property
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Ratings Breakdown

523reviews

  • 5 Stars
    265
  • 4 Stars
    172
  • 3 Stars
    48
  • 2 Stars
    27
  • 1 Stars
    11

Very pleasant stay

By

27 January 2015

club

My partner and I along with other tennis friends from New Zealand have stayed at the Crowne Plaza Melbourne for the past 10 years annually.
We always enjoy our stay and this year was no exception.
Most times we have a river view which is beautiful and so relaxing when having a few beers after a long day at the Aussie Open.

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Lobby/Bar

By

27 January 2015

We stayed 4 nights.Noted early closure of Lobby Bar and our return from Tennis event saw us have a drink in our hotel room noting small wine glasses.Not quite up to the standard of the many Crowne Plaza hotels we have stayed in.

Posted byHotelStaff
28 January 2015
Dear Paul 01, I was surprised to note that the Lobby bar was closed upon your arrival back at the hotel. Whilst it appears we were closed on your return we do remain open till late in the evening and only close subject to patronage. I do appreciate your feedback regarding this and will review our closing process to ensure future guest are not impacted in the same way. Kind Regards, Cameron Abbott Hotel Manager
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OK stay, nothing memorable

By

25 January 2015

The location of the hotel is very good. However, the entrance is very disappointing, I felt like using some service entry (the ongoing construction may have something to do with it). Unfortunately, we did not get a room on the 'good' side of the hotel with the river and city view (although I am a Platinum Ambassador). As a loyalty benefit, we were offered a newspaper and late checkout which we could not take advantage of. Internet was also free as a member. I hoped for an upgrade, at least to a room with a view, but we did not get one, probably because this was an award stay. The luggage service needs to be improved. I was assured at check-in that they would be brought up right away. After 20 minutes I called downstairs. After another 20 minutes I went down and collected them myself. Overall, it was an OK stay for award nights, nothing memorable though.

Posted byHotelStaff
28 January 2015
Dear VeghS, It appears your well-earned Rewards night was not to your expectations. As a loyal Platinum member of IHG Rewards Club please accept my apologies for the short comings in the experience you had. I would certainly welcome the opportunity to discuss further with you and ask that when you are planning on returning, to contact me directly so I may personally ensure your next stay is a comfortable one. Kind Regards, Cameron Abbott Hotel Manager
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Favourite Hotel

By

23 January 2015

club

The Crowne Plaza hotels are generally outstanding, and the Melbourne hotel fits this description. The staff were very knowledgeable, courteous, and responsive. The hotel was modern, clean and fully met my requirements.

Posted byHotelStaff
27 January 2015
Dear ElecEng, Thank you for your glowing feedback regarding your most recent visit. I will be sure to pass on your positive comments tot he team, who will take great pride in receiving. Kind regards Cameron Abbott Hotel Manager
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