Crowne Plaza Melbourne

Hotel Front Desk: 61-3-96482777

Hotel Fax: 61-3-96295631

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Melbourne International Airport (MEL)

- Distance from hotel: 11.81 MI/ 19 KM South East l

- Depart the airport and turn onto the Tullamarine Fwy. Continue onto Citylink (note: toll applies), Take the exit onto Docklands Hwy, Turn left at Flinders St, Turn right at Spencer St. Destination will be on the right.

Avalon Airport (AVV)

- Distance from hotel: 36.04 MI/ 58 KM South West l

- Depart the airport and turn onto the Tullamarine Fwy. Continue onto Citylink (note: toll applies), Take the exit onto Docklands Hwy, Turn left at Flinders St, Turn right at Spencer St Hotel is on the right.

Southern Cross Station

-Distance from hotel: 0.31 MI/ 0.5 KM South


Southern Cross Station

- Distance from hotel: 0.56 MI/ 0.9 KM North

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 47.00 AUD

- Valet car parking is a per night charge of $47 for guests. Casual - up to three hours - parking is available for $30.00

Print Hotel Fact Sheet

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Hotel Highlights

Dive in at Melbourne Aquarium, tread the hallowed earth of Melbourne Cricket Ground or soar to new heights at Eureka Skydeck 88. Whether you've got an hour or a week in which to explore the city, your Concierge at Crowne Plaza Melbourne will help you discover it in your time.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 586 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Brief Business Stay


05 May 2015


Went for short business trip. Hotel is doing some renovations at the moment so it is not fair to judge appearance based just on this.
Check in was fairly quick.
After meeting came back to hotel to order late room service and then found the TV didnt work. Staff delivered wrong beverage so then I had to wait for that and food was getting cold. Staff came in while I was eating and tried to troublshoot TV but no success that night so when drink finally came ate in silence. They genuinely tried to help but just weren't able to solve the issue.
The next day between meetings I came to the hotel and the only way they could solve the issue was to move me to another room. It's not too bad for me on short business trip. The other room was a little less comfortable in terms of pillows and mattress but not a deal breaker
Otherwise the hotel staff were all very friendly and tried to assist and the overall stay was ok for business purposes.

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Not happy with check out service


04 May 2015

Whilst I enjoyed my stay I am quite angry over the fob off I received on trying to sort out my tax invoice.
When I paid on line the total was $716.40 when I asked for a copy of my tax invoice on checking out it was $609.58. When I rang up to query this i was told it wasnt an hotel matter but a booking agencys problem When i stated that i had booked on the hotels own site i was still told to ring When i rang them they told me i should not of called or been given the number
Great now i have a tax invoice that is $106.82 different from the original one
I dislike being fobbed off and it has left a sour taste in my mouth.

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Good Stay


04 May 2015


Good location and quiet stay. Breakfast was overpriced and because of that I did not take it. Easy check in and check out. Good information proved by staff on how to get around the city.

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love it here


04 May 2015

I love the crown, but our bed was so uncomfortable, we had two beds in our room , so changed beds, still no difference, but otherwise faultless ... love the views , rooms and staff

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