Crowne Plaza Melbourne

Hotel Front Desk: 61-3-96482777

Hotel Fax: 61-3-96295631

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Melbourne International Airport (MEL)

- Distance from hotel: 11.81 MI/ 19 KM South East l

- Depart the airport and turn onto the Tullamarine Fwy. Continue onto Citylink (note: toll applies), Take the exit onto Docklands Hwy, Turn left at Flinders St, Turn right at Spencer St. Destination will be on the right.

Avalon Airport (AVV)

- Distance from hotel: 36.04 MI/ 58 KM South West l

- Depart the airport and turn onto the Tullamarine Fwy. Continue onto Citylink (note: toll applies), Take the exit onto Docklands Hwy, Turn left at Flinders St, Turn right at Spencer St Hotel is on the right.

Southern Cross Station

-Distance from hotel: 0.31 MI/ 0.5 KM South


Southern Cross Station

- Distance from hotel: 0.56 MI/ 0.9 KM North

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 47.00 AUD

- Valet car parking is a per night charge of $47 for guests. Casual - up to three hours - parking is available for $30.00

Print Hotel Fact Sheet

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Hotel Highlights

Dive in at Melbourne Aquarium, tread the hallowed earth of Melbourne Cricket Ground or soar to new heights at Eureka Skydeck 88. Whether you've got an hour or a week in which to explore the city, your Concierge at Crowne Plaza Melbourne will help you discover it in your time.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 494 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great views, convenient location, friendly, knowledgable and helpful staff.


21 December 2014


A very comfortable and livable room with no pressure to vacate to suit daily room remake schedules. This made for a relaxed holiday with room and service exceeding expectations- would not hesitate to recommend.

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20 December 2014


It was my first time to have stayed with Crowne Plaza Melbourne.
The location is no doubt great.. with just a few mins walk to the famous landmark city Crown Casino, Southern Cross Station and Southwalf where is worth to walk around..
Food is very nice. (DINNER AND Breakfast)
Hotel Staff is very helpful, polite and efficient.
even room was upgraded to fantastic yara riverside view..
But the only disappointment was that hotel bathrooms are really too old..
I had to change room twice due to the bathroom floor drain issue.. its just like a fish pond after shower.

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Friendly staff, great service.


19 December 2014

We found all the staff that dealt with us to be most helpfull & efficient. They were particularly kind on hearing that we were celebrating our 50th wedding anniversary & generously gave us a pleasant surprise of chocolate covered strawberries, marshmallows & a bottle of sparkling wine, which was unexpected, but very much appreciated.
Special mentions for Franca, housekeeping supervisor, who was very generous & helpful over & above her duties helping my wife get a good nights sleep. David, Restaurant manager, a most pleasant & kind gentleman. Link, our favourite waitress. Cassie, Front desk, very helpful & patient, & the Concierges, they were very helpful with our luggage on arrival & departure. Would definitely stay again at Crown Plaza when in Melbourne.
Best wishes to all,
Occupants of room 0633

Posted byHotelStaff
22 December 2014
Dear nysell50, Firstly, congratulations on your 50th Wedding Anniversary, I am glad you had a pleasurable stay whilst at the Crowne Plaza. Thank you for your feedback, I will pass on your compliments to David, Link, Cassie and the concierge team. We look forward to seeing you again when you are next in Melbourne. Kind Regards, Cameron Abbott Hotel Manager
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Great customer service


19 December 2014

Even with renovations going on the staff are terrific, rooms are always perfect and great value for money. We travel a fair bit and will always stay here when in Melb CBD.

Posted byHotelStaff
22 December 2014
Dear hold05, Thank you for your positive feedback, I am happy to read you are a return guest, I hope you are part of our loyalty program so we can recognise you even further, if you aren’t please sign up at Kind Regards, Cameron Abbott Hotel Manager
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