Crowne Plaza Toluca-Lancaster

Hotel Front Desk: 52-722-2754475

Hotel Fax: 52-722-2754475

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


- Distance from hotel: 3.73 MI/ 6 KM South l

- Take Blvd. Aeropuerto north exit on Tecnologico street and turn to your left on the red sign.


- Distance from hotel: 27.96 MI/ 45 KM West l

- Take Viaducto Miguel Aleman, exit Autopista México-Toluca, then exit Blvd. Tecnologico-Zoologico, exit to the rigth and then in the red sign turn to your left

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

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Hotel Highlights

Stay at the most luxury hotel at Toluca. Situated between important industrial and tourist locations. This hotel offers the best amenities, from Free High Speed Internet Access to the Crowne Plaza Sleep Advantage® Program, featuring sleep amenities and comfortable beds.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 74 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



April 30, 2015


Como lo comente Carlos me dio un buen servicio y me hizo sentir que me hospede en un hotel de calidad.
El servicio de sus compañeros de recepción pésimo.
Es una lastima que teniendo a buen personal por uno paguen todos.

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Friendly and helpful staff


April 27, 2015

Overall, my stay at the hotel was very pleasant. The staff at check in were extremely helpful especially as I was jetlagged. The room was well appointed although a few minor problems that did not really effect the overall experience. Santos, the barman, was a very pleasant man who could not do enough to help - especially in the supply of popcorn!
I will be returning to the hotel in the very near future and look forward to meeting everyone again.

Posted by HotelStaff
April 29, 2015
Dear Philip751, Thank you very much for your comments, I am glad to know you enjoyed your stay, I will let Santos and the front desk staff know you appreciated their service. We will be more than happy to see you again soon, thank you for your preference. Sincerely, General Manager
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Nice fitness Center


April 27, 2015

If doing business in Toluca and you want to have access to a roomy fitness center with cardio and free weights, the Crown Plaza will work.

Posted by HotelStaff
April 27, 2015
Dear Braxo, Thank you for your comments, we hope to see you again soon. Sincerely, General Manager
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Buen nivel y ambiente


April 16, 2015


Buen alojamiento, conocimiento de la ciudad y poder ver algunos puntos de interés o de tipo ecologico

Posted by HotelStaff
April 20, 2015
Estimado Chintololo, Muchas gracias por sus comentarios, esperamos verlo pronto. Sinceramente, Gerente General
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