Rated 4.2 out of 5 by 159
Rated 3.0 out of 5.0 by Lattitudes Was good except....
I have stayed here a few times, and have been satisfied. My most recent stay was the last leg of a 4 day return trip from Argentina- I really wanted to "sleep in" until at least 7am. I asked to be put in a quiet area, which the staff had no problem doing since the hotel was not full. I was awakened at 5:30 am by an intermittent loud thumping noise. I finally determined that it was either weights being dropped in the Gym area next floor down, or the Gym door slamming....not sure which. I guess this is more of a case of inconsiderate people than a case of a facility shortcoming, although the staff should have known that a room over the Gym might not be quiet. The Gym has a sign that states they are open 24 hours. Since it is almost impossible to control inconsiderate guests, it would be nice if the hotel would close the Gym during the wee hours of the night/morning (similar to the pool hours), or book people away from the Gym when they request quiet. I cant imagine that I was the only person awakened by this noise. Other than that, the Airport Shuttle was great, every 20 mins, and the hotel is about 2 miles from the airport. Nice pool area. The Hotel is right on the approach path to the airport, so there are many Jets coming in overhead, but the noise in the room is minimal- good soundproofing. I'll stay there again, but only if I can be guaranteed a room away from the Gym (by the way, I have used the Gym before, so I am not "anti-gym").
08 March 2013
Rated 4.0 out of 5.0 by Smc250 Awesome bed and linens
didn't want to get out of bed it was so comfortable - breakfast in lobby pretty expensive, wish there had been coffee available
06 March 2013
Rated 5.0 out of 5.0 by Julie62 Short night between flights....
As an AA flight crew, appreciate having the opportunity for a great airport rate......when only needing a bed for 8 to 10 hours between flights. Thank you! Service was awesome! Great van service....timely, professional....as well as check in counter. Alll very nIce and professional. Again, thank you!
05 March 2013
Rated 3.0 out of 5.0 by BeatriceH Good location as airport hotel
The airport shuttle is very convenient. The pool deck is nice. The breakfast is under expectation.
04 March 2013
Rated 4.0 out of 5.0 by Memosan Comfortable for business travelers
Very friendly staff, comfortable room. Good for business travlers. The only thing I did not like was paying for parking.
28 February 2013
Rated 5.0 out of 5.0 comfortable room and very great service
Very good place to stay, all the staff was very kind, the room was very clean and comfortable
25 February 2013
Rated 2.0 out of 5.0 by HOTELANATOR Avoid room 218
I've stayed at this property countless times with no problems...Until last week when I spent five days in room 218. The room itself is fine, however, it happens to be right next door to the hotel gym. There is nothing like listening to the thunk, thunk, thunk of treadmills at 5 AM. I asked to be moved to a different room, but they were sold out. So, good hotel, just stay away from that room.. I think I will be looking for a different hotel next time since they wouldn't move me.
23 February 2013
Rated 3.0 out of 5.0 by MarkinCville Met expectations
Hotel meet most of my expectations. Fitness center needs to be updated. Most hotels have a multi purpose bench with 5-50 pounds of dumbbells. The bench here can incline to flat but can not be moved around or re-positioned for various exercises. Should include up right bike, the recumbent bike makes an odd noise when in use. TV's for all equipment is a plus. Overall all definitely able to get a cardio workout but not much in strength training.
20 February 2013
Rated 5.0 out of 5.0 by Sadie0325 Parking
Miami has limited space to provided parking, so I undertsand the fee for stay. I just think $26.00 for a two night stay is excessive.
19 February 2013
Rated 5.0 out of 5.0 by s888 great staff, nice workout room
I heve been coming here for 28 years and it continues to impress. The staff has always been excellent and always takes care of platinum members.
The workout room is one of the best I have seen.
Great location and easy to get to.
18 February 2013
Rated 5.0 out of 5.0 by BuddyJB Very comfy and welcoming
We stayed at this hotel for two nights, one week apart. The staff was exceptionally helpful and even upgraded us on our second night. The beds are extremely comfortable and the bedding is fresh and luxurious feeling. Good breakfast buffet as well as good bar on the main level. Concierge services were great and we used the free shuttle to and from the airport several times, just to get to the Miami public transportation.
12 February 2013
Rated 5.0 out of 5.0 by hawkball2000 Excellent
The staff was more than helpful, very friendly and professional. I would absolutely stay at this property again. The room was clean and nicely kept.
11 February 2013
Rated 4.0 out of 5.0 by ErikT Where else would you like to go?
It's not "just an airport hotel", neither the standard "conference center hotel". It has the positive elements of both. That makes it a pleasant hotel to stay, whether it is for a stop-over, for a few days exploring of Miami or a conference.
06 February 2013
Rated 4.0 out of 5.0 by Len56 Stayed prior to a Cruise
Beautiful Hotel , Every one very helpful. Lovely room. Great dining area, Great breakfast Buffet. Comfortable bed. Everyone went out of their way to be helpful. I would stay here again. Took us to our port of call for our Cruise
Now the Cruise with Carnival, That was a mistake.
01 February 2013
Rated 5.0 out of 5.0 by PPAP Great service
Everyone was extremely helpful with my situation. I had no luggage and I was given all the necessities I needed. That and the great room and airport shuttle were awesome.
30 January 2013
Rated 4.0 out of 5.0 by MAWJR Great Room and excellent airport location
Great Room (request a 2nd floor pool area room for relaxation) and excellent airport location make the hotel a great value; was recognized as a Priority Club member but the overall atttude of staff was average at best particularly the shuttle drivers.
27 January 2013
Rated 5.0 out of 5.0 by Preacher56 The Place to Stay!
I frequently visit Miami for business and 98 out of 100 times I would stay at this particular Crown Plaza. I also keep my business meetings as much as possible at this venue, which is conveniently located near the airport. The service is excellent and feel right at home. Most of the friendly staff know me by now, and that truly helps to make this venue the Place to Stay. My #1 choice in Miami.
24 January 2013
Rated 5.0 out of 5.0 by Bryan58 Top Notch
My wife and I spent one night here before sailing on a cruise the next day. The room was clean and comfortable. The front desk staff was outstanding. They helped us with getting transportation to the port and directing us to south beach. We ate breakfast in the hotel restaurant and it was very good and reasonably priced.
21 January 2013
Rated 5.0 out of 5.0 by Efleckel 1st Class Accommodations!
Very nice stay. The room was great in all respects. The noon checkout convenient especially for someone used to pacific time! A little bit of a surprise that they charge for parking. Doris at the front desk said she would help us check in early but unfortunately she completely forgot about us. However she did get us out of her hair by making an empty promise! I would come back in a minute the next time I am in Miami.
20 January 2013
Rated 5.0 out of 5.0 by DocMajor Clean with friendly, helpful staff
We stayed here on both ends of a cruise. It was our first time to this hotel as we usually stay downtown when we visit Miami. The hotel was clean, newly remodeled, the breakfast was good, and the staff all around were friendly, polite, and helpful. The outdoor pool was good. The main negative is that there isn't very much to do in the immediate area, but there are shuttles to a couple malls and also a shuttle to the airport. Security on the property is very good with room keys needed to use the elevator. I would most definitely stay here again.
19 January 2013
Rated 4.0 out of 5.0 by Gazzap50 Stop over
Overall, for a stop over hotel it was pretty good. Staff friendly and helpful. Only frustrating thing is the lack of a mini bar and room service stops dead on mid night.
15 January 2013
Rated 4.0 out of 5.0 by BA4214 Convenient location
We came to Miami for the BCS National Championship game and needed a hotel near the airport because we had an early flight the next morning after the game. The location was perfect. Very helpful staff, good dining and nice lounge. The 2nd floor room we were in was only steps from the pool. The Miami weather was perfect and our team won ROLL TIDE!
15 January 2013
Rated 5.0 out of 5.0 by cobre5 Great visit
Excellent hotel reasonably priced first class rooms and service
07 January 2013
Rated 2.0 out of 5.0 by Retty Under performing staff.
When we arrived at the Hotel like many travellers, we were very tired. Check in was speedy, but upon arriving at our room, we couldn't get in. Suddenly a voice from within the room told us, the room was occupied. So we had to return to reception to be given another room, so not a good start. The room was spacious and the bed was comfortable. At breakfast, we were seated, not given a menu, weren't advised about the buffet, and I asked if they had soya milk when ordering our tea and coffee, the waitress said she would ask, then failed to come back and tell me. The tea arrived but no coffee. Service was very poor. So I wouldn't recommend this hotel.
07 November 2012
Rated 4.0 out of 5.0 by Grammy5 Good Deal and Service
The hotel's location is very convenient to several restaurants. (We walked across the street to them)
Free shuttle service is offered from the Miami airport.
The hotel staff arranged a shuttle for us to the cruise port for a reasonable price. ($10/person)
With our reservation, breakfast was included. It was a buffet which normally costs $15.00, so we got a good deal!
23 October 2012
Rated 5.0 out of 5.0 by anna85 nice room
The staff at the breakfast are very unsympathetic, and the price is expensive to the ghests.
I missed a fridge in the room.
22 October 2012
Rated 5.0 out of 5.0 by Migamine666 great
It was a great pleasure to stay in your hotel. Friendly staff
22 October 2012
Rated 4.0 out of 5.0 by Coffee1 Enjoyed our stay!!
Enjoyed our stay at hotel. Friendly staff and comfortable beds. Free shuttle to the International Mall was nice.
18 October 2012
Rated 5.0 out of 5.0 by Jean202 Everything anyone could possibly want or need
We recommend this hotel period !
The friendly staff was outstanding, our room was better than we expected, and our comfort level was perfect.
16 October 2012
Rated 5.0 out of 5.0 Clean and quiet
The facilities are in very good condition, the breakfast is not included .Wi - Fi is available for free in each room.Room services is acceptable.
08 October 2012