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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 531 reviews
91%
Recommend This Property

Ratings Breakdown

531reviews

  • 5 Stars
    318
  • 4 Stars
    148
  • 3 Stars
    28
  • 2 Stars
    22
  • 1 Stars
    15

Don't Judge by the Plain Exterior and Grounds

By

08 July 2016

platinumelite

Crown Plaza was an up to date efficient hotel. The upgrade to a Junior Suite based upon my loyalty was better than I hoped for. The manager was very gracious. In the 650 sq ft room its furniture was modern of good quality, nice wet bar, versatile desk area, large seating area, good television, elegant king bed and headboard, and with dual air conditioning units that worked flawlessly. Panoramic view of the trees and hills with city lights at night was almost breathtaking!. We were truly treated royally.

This is even better than the Crown Plaza suite upgrade we received last year in Key West based upon the size of the suite. The Key West suite had great artwork and was a more heritage historic stylish building.

If the price is in your budget, you will get great value at the Crown Plaza Hotels.

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Clean Room

By

03 July 2016

club

I enjoyed my stay. Was disappointed there was no fridge so my food that I brought with me went bad. Was also disappointed that there was no complimentary breakfast. The room did have a slightly strange smell when we got there, but overall I would recommend. I do feel like it was a little overpriced for what you get, but better to be safe than sorry I guess.

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Up To Date and Attractive

By

01 July 2016

The parking was very convenient. Restaurants were in easy walking distance.
The whole hotel seemed to have been updated and was attractive.
Staff was very helpful.

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Great conference location

By

30 June 2016

I traveled to the Crowne Plaza for an organizational conference and spent two nights there. The guest room was very clean and well appointed. The hotel staff I encountered was very attentive and courteous except the person who checked me in for my stay. She was less than friendly and not very helpful in answering my few questions. The dinner and breakfast served to our convention attendees was well prepared and tasty. The wait staff for these events did their job(s) well. All the hotel staff managed to be quite unobtrusive, which I appreciated.

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Great Service

By

25 June 2016

club

The personal at this hotel were attentive and very friendly.

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Crowne Plaza San Jose

By

23 June 2016

This wasn't the most up to date Crowne Plaza we have stayed at. But it was clean and the staff at check in were friendly, the morning staff checking us out the opposite, unfriendly and unresponsive.
The weekend rate was good and the location too. We were upgraded to an executive room, but I have no idea what was better or special, the room was in my opinion very standard nothing exeptional.
I would recommend this hotel.

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Excelente Estadia

By

20 June 2016

Todo super bien y el servicio muy bueno y la atencion del personal fue excelente y muy amable ...

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清潔な客室

By

17 June 2016

club

ホテルチェーンとしての信頼があり、立地についても問題無し。客室はシンプルで清潔で良い感じ。客室に冷蔵庫が無いのは大いに不満。

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Nice place with good breakfast

By

17 June 2016

platinumelite

Nice view at floor 12 continental breakfast, large variety of breakfast, including bottled smoothie and fresh salmon.

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Great Service

By

15 June 2016

club

This is my favorite hotel to stay when i visit San Jose for business. It was a great place as usual. It was well Kept and neat. The rooms were clean and tidy. I had the breakfast buffet and it was good. The dinner was good as well. I look forward to my next visit.

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Great hotel and awesome location

By

08 June 2016

club

I enjoyed my stay in this hotel. I found the hotel to be clean and comfortable. The location is excellent with many restaurants within walking distance. I would recommend this property.

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床铺舒服,酒店整洁,服务很好

By

06 June 2016

club

总体入住体验非常好。最喜欢的部分是这家酒店的扫地机器人,它会自己上电梯,自己去打扫,之后自己归位充电,非常可爱!

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