Crowne Plaza MONTERREY AEROPUERTO

Hotel Front Desk: 52-81-81961500

Hotel Fax: 52-81-81961520

Hotel Email: eorozco@diha.com.mx

Check In: 3:00 PM | Check Out: 1:00 PM | Local Time: 7:30 PM


- Car Parking Available

- Complimentary Daily Self-Parking

- Parking available for registered guests and meeting attendants

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Hotel Highlights

The perfect location a mile away from Monterrey International Airport and the free shuttle transportation makes us the perfect choice for the business traveler. Comfortable rooms, outdoor pool, six meeting rooms and great dining options with live music will make your business travel feels like leisure.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 124 reviews
80%
Recommend This Property
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Ratings Breakdown

124reviews

  • 5 Stars
    57
  • 4 Stars
    34
  • 3 Stars
    15
  • 2 Stars
    14
  • 1 Stars
    4

Crowne Plaza Monterrey

By

November 21, 2014

Great hotel but staff is not responsive in giving me a final bill. Promised a final bill to be emailed to me but have not gotten it after several attempts to remind the staff.

Posted byHotelStaff
November 25, 2014
Dear Tercomb: On behalf the Crowne Plaza Monterrey Aeropuerto Familiy I send our sincere apology for this situation, I am very sorry to hear that you had such a experience, I assure you that our focus is your satisfaction, I will personally review this and correct it. Please provide me your contact information to help you personally, I will also add my e-mail in case that you prefer to contact me. Once again we offer an apology and I will be very attentive to your reply. We wish you the Very Best and I continue at your service. Best Regards, Angel Canales Operations Manager acanales@diha.com.mx
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HABITACIONES CONFORTABLES

By

November 20, 2014

club

EL HOTEL NOS ENCANTA ES MUY CONFORTABLE PERO LO QUE NO NOS GUSTO ESTA VES FUE EL TRATO EN RECEPCION NO FUERON MUY AMABLES.

Posted byHotelStaff
November 25, 2014
Muy Buen Día ELYGALA: Antes que nada reciba una sincera disculpa por parte de todo nuestro staff, nos encontamos muy apenados y lamentamos dicho inconveniente, trabajamos todos los días con mucho esmero por la comodidad y satisfacción de nuestros huespedes, tenga la seguridad que trabajaremos con esta área de oportunidad y esperamos nos brinde la oportunidad de encontrarnos a su servicio nuevamente. Aprovecho esta oportunidad para ponerme a sus órdenes y ayudarle personalmente con cualquier requerimiento futuro, será un placer el atenderle. Esperando tener el privilegio de saludarle nuevamente le deseamos tenga usted un Excelente Día. Saludos Cordiales, Angel Canales Gerente de Operaciones
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Habitaciones cómodas y personal amable

By

November 20, 2014

Las habitaciones muy cómodas y su personal muy amable

Posted byHotelStaff
November 25, 2014
Estimado soc55: Muchas Gracias por tomar el tiempo de compartirnos sus comentarios, estamos muy contentos que su estancia con nosotros fue todo un éxito y que haya podido disfrutar de nuestro servicio e instalaciones. Esperamos tener el placer de recibirle nuevamente y tener el privilegio de estar a sus órdenes una vez más. Le deseamos tenga usted un Excelente Día y continuamos a sus órdenes. Saludos Cordiales, Angel Canales Gerente de Operaciones
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good

By

November 20, 2014

platinumelite

Good service and good staff the night life is lacking excitement.

Posted byHotelStaff
November 25, 2014
Dear dougabcd: Thanks for your feedback, we offer different options on the weekday nights from grilled steaks at the pool area to Italian nights at our Restaurant, however we will take your comments into consideration to keep offering a fresh variety for our guests and customers. We hope to receive you soon on your next trip to Monterrey City. We wish you the Very Best. Best Regards, Angel Canales Operations Manager
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