Rated 3.7 out of 5 by 26
Rated 4.0 out of 5.0 by Gargoyle77 A home away from home in Nairobi
This hotel has everything a business traveler needs: sizeable and well appointed rooms, a warm and friendly staff, a well equipped gym, a modern business center, free wifi internet, a bar with wine and beer at reasonable prices, and a large and visible security force. The staff was nice enough to retrieve an item I had left in the room after morning checkout and keep it for me until I returned that evening. Although its location is convenient, be aware that the roads surrounding the hotel are in poor shape, and this will increase your travel time. Also, the fire alarm is prone to false alarms; it sounded twice during my stay, once waking me from my sleep.
06 December 2013
Rated 4.0 out of 5.0 by Carole99 A few days Nairobi
Staff exceptionally friendly and helpful especially the manager. The hotel did experience an air conditioner failure that affected a few rooms but they tried to remedy the problem and compensated for our discomfort for the night it failed. Gym very well equipped.
21 November 2013
Rated 5.0 out of 5.0 by fred24 Very welcoming service
Delightful staff and always smiling and welcoming service. Restaurant service could be a bit Quicker but good quality when it arrives
17 November 2013
Rated 2.0 out of 5.0 by Ted1212 Quality of room not good
I have stay several times in the crown plaza Nairobi. As a platinum member I was upgraded to a superior room at arrival. The room was ok but not good as the ones in the priority club floor. The maintenance of the room was not good. The holders for the towels behind the door of toilet felt to the floor. The bath tap was giving a little amount of water impossible to fill the bath within two hours of wait. Then I tried the shower: it was spliting all the water up, going into the floor and making the room full of water. I was not happy at all for the price this hotel normally cost and quality that is supposed to give.
09 November 2013
Rated 4.0 out of 5.0 by Olamosu Home away from home
Had a goo time staying at the Crowne Plaza Nairobi during my visit.
Thanks to all the staff for their courtesies and warm hospitality.
05 November 2013
Rated 5.0 out of 5.0 by markw3335 Very friendly and helpful
I cannot recommend this hotel highly enough - the staff are all extremely helpful and friendly, the rooms are very comfortable and the food and facilities are excellent also.
04 October 2013
Rated 2.0 out of 5.0 by ebii Check In
Check in was deplorable took approximately 20 minutes to check the guest in before me
Room was overpriced
27 September 2013
Rated 5.0 out of 5.0 by kakou great staff
Overall great experience , got upgraded right away upon check in , the staff is the best asset of this hotel . Big thank you to Stanley , he was really efficient at check out.
Just negative point , ate at Sikia (great restaurant) and had few drinks at the bar , a bit too pricey , 5usd for a local beer is pushing a bit , and really expensive wine on the menu at the restaurant for not such a high wine quality.
20 September 2013