Rated 4.0 out of 5 by 40
Rated 4.0 out of 5.0 Food Quality
Train your staff to how to cook to international delegates. Not all visitors are Kenyan hence the food has to be prepared according to customers' taste requirement
27 June 2014
Rated 4.0 out of 5.0 by LGFumbuka Comfortable but remote
Great hotel but suffers from remoteness. In the absence of shops and stall within or nearby one cannot use his spare time and spare cash amply.
26 June 2014
Rated 4.0 out of 5.0 by wimbledonfan staff
i am from the US, so i am accustomed to fairly fast and efficient response in a hotel. ALL your staff are kind, friendly and well-intentioned, but the (lack of) speed requires a huge adjustment. the day i checked out, it took 1.5 hours to make an adjustment to my sleeping room bill and to get a copy of the money i had spent on meeting rooms and food (for 45 people).
18 June 2014
Rated 5.0 out of 5.0 by Springbok2014 great hotel , excellent staff
Special thank you to Isaak the maintenance guy , Solly the Chef and Edwin the taxi driver
great people went extra mile to help and assist on our stay
18 June 2014
Rated 5.0 out of 5.0 by nas009 Great stay at the Crown Plaza Nairobi
Thanks so much to all the staff who were especially helpful, friendly and attentive to my needs
13 June 2014
Rated 5.0 out of 5.0 by Ifeoma Excellent hotel
I really enjoyed my stay at this hotel. The staff was warm, friendly and always ready to assist. The food was amazing; I loved the buffets, quite a variety of food, well prepared and healthy too. I used the gym quite a lot and was really impressed by the size of it and the equipment as well as the trainers. The hotel has a really great ambiance. The price is a bit on the high side, but once you check in, you understand why. It is really great for the business traveler. Try it out, you will not be disappointed!
11 June 2014
Rated 5.0 out of 5.0 by Shikise Great hotel
The hotel is situated in a fairly quiet area of the City. It is great hotel and offers more than just the necessary amenities required by a traveller. It is no doubt good value for money.
05 June 2014
Rated 5.0 out of 5.0 by Ahmad1960 Comfortable bed and great service.
excellent experience. this is my first visit to Nairobi ever. my stay at Crown Plaza made it very comfortable and convenient. the attitude of staff at all functions was superb.
04 June 2014