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Rated 3.8 out of 5 by 28 reviewers.
Rated 5.0 out of 5.0 by Great Hotel to have a meeting at We stayed at both the Crowne Plaza and Interconinental Hotels in Nariobi and Crowne Plaza is by far the best. Only 4 years old. ALL the staff was welcoming and helpful throughout our stay. The meeting rates were reasonable and everything was set up nicely. Lots of perks for Platinum IHG members like club access. 14 January 2014
Rated 5.0 out of 5.0 Perfect hotel in the heart of Upper HIll On occasion of staying at the Crowne Plaza Nairobi numerous times during 2013 I found the hotel to be a perfect fit for business travel and for work in and around the Upper Hill area. The hotel's amenities are of a high standard and the staff are all very attentive and willing to assist guests. I will certainly recommend the hotel to my colleagues visiting Nairobi! Thank you for the great stay. 26 December 2013
Rated 4.0 out of 5.0 by A home away from home in Nairobi This hotel has everything a business traveler needs: sizeable and well appointed rooms, a warm and friendly staff, a well equipped gym, a modern business center, free wifi internet, a bar with wine and beer at reasonable prices, and a large and visible security force. The staff was nice enough to retrieve an item I had left in the room after morning checkout and keep it for me until I returned that evening. Although its location is convenient, be aware that the roads surrounding the hotel are in poor shape, and this will increase your travel time. Also, the fire alarm is prone to false alarms; it sounded twice during my stay, once waking me from my sleep. 06 December 2013
Rated 4.0 out of 5.0 by A few days Nairobi Staff exceptionally friendly and helpful especially the manager. The hotel did experience an air conditioner failure that affected a few rooms but they tried to remedy the problem and compensated for our discomfort for the night it failed. Gym very well equipped. 21 November 2013
Rated 5.0 out of 5.0 by Very welcoming service Delightful staff and always smiling and welcoming service. Restaurant service could be a bit Quicker but good quality when it arrives 17 November 2013
Rated 2.0 out of 5.0 by Quality of room not good I have stay several times in the crown plaza Nairobi. As a platinum member I was upgraded to a superior room at arrival. The room was ok but not good as the ones in the priority club floor. The maintenance of the room was not good. The holders for the towels behind the door of toilet felt to the floor. The bath tap was giving a little amount of water impossible to fill the bath within two hours of wait. Then I tried the shower: it was spliting all the water up, going into the floor and making the room full of water. I was not happy at all for the price this hotel normally cost and quality that is supposed to give. 09 November 2013
Rated 4.0 out of 5.0 by Home away from home Had a goo time staying at the Crowne Plaza Nairobi during my visit. Thanks to all the staff for their courtesies and warm hospitality. 05 November 2013
Rated 5.0 out of 5.0 by Very friendly and helpful I cannot recommend this hotel highly enough - the staff are all extremely helpful and friendly, the rooms are very comfortable and the food and facilities are excellent also. 04 October 2013
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