Crowne Plaza Nairobi

Hotel Front Desk: 254-20-2746000

Hotel Fax: 254-20-2746100

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


- Distance from hotel: 9.32 MI/ 15 KM South West l

- Drive into Uhuru Highway, turn left into Bunyala Road, drive up and turn left on Upper Hill Road, proceed up and turn left into Mara Road, drive and turn left into Kilimanjaro Road, drive and turn right into Kenya Road and to the Hotel


- Distance from hotel: 4.35 MI/ 7 KM North West l

- Drive into Uhuru Highway, turn left into Bunyala Road, drive up to Upper Hill Road and turn left, proceed up and turn left into Mara Road, drive and turn left into Kilimanjaro Road, drive and turn right into Kenya Road and to the Hotel

Nairobi Railway station

-Distance from hotel: 3.11 MI/ 5 KM East

- Drive onto Uhuru Highway until you reach the Bunyala Road roundabout. Continue driving upwards to Upperhill road turn left and keep driving until passing by the World Bank headquarters, first turn into Kenya Road.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Hotel provides free parking for hotel residents, restaurant and bar patrons, conference and banquet delegates. Health and Beauty customers are also offered free and safe parking.

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Hotel Highlights

Crowne Plaza Nairobi is located in Upper Hill, the new dynamic financial district of Nairobi with banks, international corporations and embassies. Arrange an airport transfer with our reservations team and we'll collect you from Jomo Kenyatta International Airport, which is 25 minutes away or park your vehicle in our secure complimentary carpark.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 48 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

explain more about pillows


20 August 2014

Everything was okay just need to check your value of bewerage

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Confortable and good facilities


12 August 2014


The room was good and cleaun. Good housekeeping service. The air conditioning is not properly working. In the night it was a little cold and it was not possible to increase temperature;

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Good business hotel with exceellent rooms


09 August 2014


The rooms are well appointed, clean and comfortable. The staff are friendly, knowledgeable, helpful and go out of their way to accommodate the guests needs.
The quality and selection of food for breakfast and dinner buffets could be improved, given the price charged. Similarly the quality and selection of food at the coffee lounge can be vastly improved and it could offer light meal alternatives to the full buffet. With few other dining-out options in the vicinity, improving food service could enhance the hotel experience immensely.
The hotel is conveniently located for business in Upper Hill area of Nairobi which is fast developing into the new business district. The roads in the area, unfortunately, are terrible and presents and unfavorable picture when approaching the hotel.

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Excellent customer service at the front desk


07 August 2014

I have stayed here a number of times. The staff have always been professional and friendly. But I especially I want to thank and commend Edward O. at the Front Desk on July 1st. I had dropped my credit card when checking out and did not discover it until I got to the airport to catch a flight. Not only did he find it when I called the hotel in a panic, but he also managed to organize a driver to get it to me before I boarded the flight for my next leg of a business trip. It averted a huge headache! Thank you, again, Edward.

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