Crowne Plaza Nanjing Jiangning

Hotel Front Desk: 86-25-81038888

Hotel Fax: 86-25-81038555

Hotel Email: reservation@crowneplazajiangning.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Train
Nanjing South Railway Station

-Distance from hotel: 3.73 MI/ 6 KM South

Underground

Shengtailu Station of Line 1

- Distance from hotel: 0.5 MI/ 0.8 KM West

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

Crowne Plaza Nanjing Jiangning is ideally situated in the commercial center of Jiangning district and enjoys a beautiful lake view. This international hotel will become the leading hotel in Jiangning district, which is the key demand generator to hotels in town.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 126 reviews
81%
Recommend This Property
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Ratings Breakdown

126reviews

  • 5 Stars
    63
  • 4 Stars
    35
  • 3 Stars
    15
  • 2 Stars
    7
  • 1 Stars
    6

物超所值,无以伦比

By

November 25, 2014

物超所值,无以伦比。总体是很满意的,但是还有一些可以改进的地方,例如,我的毛巾遗忘在酒店里,退房当天晚上打电话回酒店,酒店经理经过确认后“无法找到”。很遗憾!曾经有一次入住,在前台索取一瓶饮用水,前台说到礼宾处索取。在礼品处等候3分钟才有员工出现,并告知礼宾处的饮用水已经派发完。然后,然后就没有然后了,礼宾处的员工并没有主动帮忙想办法解决问题。曾经一次入住办理手续时,等候超过10分钟……虽然总体还是很棒,仍需要改进!

Posted byHotelStaff
November 28, 2014
尊敬的客人,感谢您选择入住南京银城皇冠假日酒店,并及时将我们服务的不足之处告知我们。您的意见对我们而言十分重要且具有建设性。针对您所提到的服务问题,已经得到了我们的重视和有关部门的处理。非常感谢您及时地找出了服务中存在的问题,并促使我们改进和完善入住体验。正因为拥有众多与您一样品味出色的顾客,我们的酒店才能一直在提供高品质服务的道路上前进。您的意见非常宝贵,我们期待能与您深入沟通,希望得到您的配合和支持!再次感谢您的莅临和宝贵意见!我们以更加完善的服务真诚期待您继续入住!谢谢!
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睡得很不错

By

November 24, 2014

club

床铺舒适,睡得很不错,无线网速度可以,只是需要隔一段时间登录一次,稍微麻烦点。服务态度不错,结账效率也比较高。价格是贵点,但可以接受。

Posted byHotelStaff
November 26, 2014
尊敬的客人,感谢您对此次入住进行点评。您的反馈对我们十分重要。我们一直致力于为顾客提供高性价比的入住体验,从而带给您完美的入住享受。我们建议您下次可以查看我们的官方网站获得最新促销信息,再次诚意致谢!我们期待着您的再次莅临!
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房间空调调节、声音

By

November 24, 2014

club

住了几次,都没有明白应该怎样设置温度。如果能有个按键说明会比较好。
而且,开空调时,感觉空调噪声比较大。

Posted byHotelStaff
November 26, 2014
尊敬的客人,感谢您对此次入住进行点评。您的反馈对我们十分重要。我们一直致力于为顾客提供高性价比的入住体验,从而带给您完美的入住享受。感谢您的建议,您在入住时如果有任何问题,可以随时拨打酒店服务中心电话寻求帮助。关于您反映的空调噪声大的问题,我们已经第一时间联系相关部门寻求解决方法。您的建议帮助我们不断进步,诚挚感谢您对我们工作的支持。我们期待再次为您奉上愉悦的入住体验。谢谢!
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Good service filthy in the common areas

By

November 23, 2014

platinumelite

Great staff. Everyone speaks well English. check in and check out was fairly quick. Arrived with my luggage had no one to help me with the luggage. The room was nice and comfy. The bed was good the shower great. The common areas like the club lounge and lobby were Filthy.

Posted byHotelStaff
November 26, 2014
Dear guest, thank you for taking the time to share your feed back regarding your recent stay with us at Crowne Plaza Nanjing Jiangning. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments about the filth problem and our service have been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services.We hope this would not deter you from choosing Crowne Plaza Nanjing Jiangning again in the future. We look forward to welcoming you back to our hotel again. Thank you!
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