Crowne Plaza Nanjing Jiangning

Hotel Front Desk: 86-25-81038888

Hotel Fax: 86-25-81038555

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Nanjing Lukou International Airport (NKG)

- Distance from hotel: 18.64 MI/ 30 KM North l

- Drive to the east direction along Kong Gang Road; Entry S88 Ning Xuan Highway & drive foward to downtown; Exit from Tianyuan West Road; Drive along Tianyuan West Road; Turn left into Shuanglong Road; Turn left into Shentai Road; Turn left at the 1st cross road and drive into East Jiahu Road.


Shengtailu Line 1 extension

- Distance from hotel: 0.5 MI/ 0.8 KM West

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

Crowne Plaza Nanjing Jiangning is ideally situated in the commercial center of Jiangning district and enjoys a beautiful lake view. This international hotel will become the leading hotel in Jiangning district, which is the key demand generator to hotels in town.
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Guest Reviews

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Overall Experience


based on 59 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



18 August 2014



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16 August 2014



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The potential is there, but it is far from realized


13 August 2014

The facility has the potential to be one of the best in Nanjing, but the lack of professionalism on the part of the staff have ruined it for me. Having stayed in this property many times since my first visit in the 2005 time-frame, I can see that very little is changing; the same problems that existed years ago, still exist today.

IHG- you need to send someone unannounced, to stay in the hotel as a regular, non-vip guest and observe with the eyes of a business traveler. If you find the experience here to be typical of the expectations of Crowne Plaza, then your other properties are over performing by a significant margin.

Examples? My shower will not drain; within 5 minutes, I am standing ankle deep in water and a minute later, it is spilling over into the floor of the bathroom. The solution as I was told by the frond desk attendant - "do not run the water so much". Perfect.

Example- I paid for a room with a single king bed, what I got was a room with 2 beds stuck together. The hotel staff solution was to tell me this is normal. Perhaps in Nanjing, but tell this to the GM of the Crowne Plaza in Manila or Hong Kong or any other location; they are likely to disagree. Another example- the overall lack of gumption and hygiene in the dining area. dishes left open - when closed, re-opened by the kitchen staff - no sense of the staff stopping people from using used plates and utensils on return trips to the buffet and so on. I have pointed these out again and again and always the same; pledges of change that is coming, but somehow never arrives.

That is all for me at Crowne Plaza Nanjing. Holiday Inn / Aqua city has proven time and time again to have a better staff, better value and overall much better experience. Sad; the Crowne is a better facility overall, but it needs a huge turnaround on the part of the staff.

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12 August 2014


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