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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 516 reviews
90%
Recommend This Property

Ratings Breakdown

516reviews

  • 5 Stars
    314
  • 4 Stars
    123
  • 3 Stars
    36
  • 2 Stars
    21
  • 1 Stars
    22

Nice Rooms - but Missed Mark overall

By

01 July 2016

club

This is an old-dated hotel with upgraded rooms. The rooms are small, but modern so give them credit there. The outside and lobby of the hotel is grungy and 'seedy' at best. Feels like a wanna-be modern hotel where the budget was spent in upgrading the rooms, but not much else. The elevators are in an awkward place and there is only one set of them.

The floors in the entire main lobby are the same 1970's tiles and it feels run-down.

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Expensive compared to room quality and staff service

By

29 June 2016

Definitely this is expensive Crowne Plaza compared to room I stay in is very old, small and broken toilet flush. As spire elite member, they should honor our loyalty by providing the best room by upgrading our room, instead they just put us in basic room. Reception staff needs to be more friendly and recognize us as Spire member. When we asked for help to keep the package that someone will pick up, they refuse to help us.

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Boston Trip

By

25 June 2016

club

Overall hotel stay was great! Loved the updated rooms!

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CP Natik

By

21 June 2016

Good value for the Boston area. Easy on and off MA Turnpike

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Great stay

By

18 June 2016

Always like staying in this hotel when I visit Natick. The shuttle bus is great, and it gives easy access to many of the shops and amenities of Natick/Natick Mall. The staff are always friendly and helpful.

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Great vibe at The Verve

By

18 June 2016

The verve has a really cool music feel throughout the hotel. The room was extremely clean and very stylish. The gym was pretty darn decent for a hotel gym . The Violet Thorn downstairs was a nice place to relax and enjoy a cocktail. I would definitely stay here again if my travel brings me back to this area.

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Great Hotel Vibe

By

13 June 2016

Staff checking in was great. Very accommodating and professional. Bar staff was awesome. Bartenders recommended some drinks and delivered with a great atmosphere. Did have issues with the restaurant. Our waitress one night struggled with the English language and had a hard time placing order and she seemed overwhelmed. It rolled over during the breakfast time also. Waitresses seemed overwhelmed and at times, we had to get up and ask them for specific things like drinks refilled and for the bill. Place was not that busy. We stayed over on Friday night and got to enjoy the DJ in the bar and it made for an entertaining night. Good hotel gym if you want to workout. Large enough that you don't feel cramped in the gym.

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Nice stay

By

13 June 2016

club

Very nice accommodations, lacked pool, but was a nice stay overall.

The only negative was that deliveries arrived at 11pm and caused quite a lot of noise for about an hour or so as the truck was loaded\unloaded.

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Lava Lamps and Shagadelic... Looking for Austin Powers

By

13 June 2016

club

Back to the '60's. I felt like I walked back into a television show from my childhood. Nice hotel.

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Great location, Excellent room.

By

12 June 2016

The Crowne Plaza was our Thanksgiving destination since childhood. Now that I live abroad, it's always my choice to stay when I come back to town to visit.

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4 days.

By

10 June 2016

I felt at home because of the staff and I enjoyed the breakfasts and dinner so much. I was on the ground level but I liked it I was told before and agreed.
I have stayed there over 15 years for all my family
treasured events and am always happy with the llocation

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great value for the money

By

08 June 2016

club

Great room - location - staff... Stayed for a business trip. This hotel was very clean, the room was wonderful and very comfertable. The lounge was just the right atmosphere and the restaurant had a good selections of food. Would come back again.

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