Crowne Plaza Boston-Natick

Hotel Front Desk: 1-508-6538800

Hotel Fax: 1-508-6531708

Hotel Email: infocrowneplaza@distinctivehospitalitygroup.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Logan International Airport (BOS)

- Distance from hotel: 17 MI/ 27.36 KM West l

- Take I-90 W Mass Pike W, to exit 13 Natick; after the toll booth bear right onto Rt. 30 W. At 2nd traffic light turn left (Shoppers World Mall; follow until it ends. Turn left onto Rte. 9 E the Crowne Plaza is on the right next to the Firestone dealer

TF Green / Providence Airport (PVD)

- Distance from hotel: 58 MI/ 93.34 KM South l

- Take I-95 N to Rte 495 N to I-90 W Mass Pike East, to exit 13 Natick. Bear right onto Rt. 30 W. At 2nd traffic light turn left (Shoppers World ; follow until it ends.) Turn left onto Rte. 9 E the Crowne Plaza is on the right next to the Firestone dealer

Manchester International Airport (MHT)

- Distance from hotel: 63 MI/ 101.39 KM North East l

- I- 93 S to I-90 W Mass Pike West, to exit 13 Natick. Bear right onto Rt. 30 W. At 2nd traffic light turn left (Shoppers World ; follow until it ends.) Turn left onto Rte. 9 E the Crowne Plaza is on the right next to the Firestone dealer

Train
West Natick Commuter

-Distance from hotel: 1.5 MI/ 2.41 KM West

- Hotel Shuttle will provide transporation to and from West Natick Train Station by calling 508-653-8800.

Underground

Riverside in Newton

- Distance from hotel: 10.1 MI/ 16.25 KM East

- Take a right turn out of the hotel's main exit onto Route 9 East. Continue on Route 9 East for 6 miles. Turn right toward Route 16- East/Washington Street. Turn left onto Route16-East/Washington Street. Continue for 1.9 Miles. Turn left onto Grove Street and continue for about 1 mile. Riverside T-Station is on left hand side.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Complimentary onsite self-parking.

Print Hotel Fact Sheet

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Hotel Highlights

Searching for a place to stay in the Boston area? Our hotel's convenient location offers you close proximity to the city without paying the higher rates. We also offer free parking and a free shuttle
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 187 reviews
85%
Recommend This Property
Read All Reviews

Ratings Breakdown

187reviews

  • 5 Stars
    99
  • 4 Stars
    45
  • 3 Stars
    17
  • 2 Stars
    11
  • 1 Stars
    15

Quiet Room with a good bed

By

September 04, 2014

club

My only issue occurred in the bar. I ordered a drink which came with flat tonic water. When I called it to the bartender's attention, he shrugged it off.

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Great stay

By

September 04, 2014

platinumelite

We had one night stay and it was very relaxing.
The room and bathroom was clean and comfortable. The front desk was helpful and polite.

Posted byHotelStaff
September 09, 2014
Dear Malyut, So glad you had a quiet, relaxing stay at our hotel! It's so great to hear such wonderful feedback from one of our valued Platinum Elite IHG Rewards Members. We appreciate your loyalty and hope you enjoyed the VERVE experience! Also, thank you for taking the time to recognize our wonderful guest service team, and share your experience with others. We hope to see you again! Best Regards, Melanie Faas Assistant Guest Services Manager
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Very Good Value

By

September 04, 2014

club

Hotel staff and facility were very nice. Recommend adding the breakfast at time of booking. Plenty of places close by to shop, dine or grab a beverage.

Posted byHotelStaff
September 08, 2014
Dave, Thanks a million! We are so grateful for your 5-star rating and kind comments on our staff and the hotel facilities. So glad for your loyalty as an IHG Rewards Club member. We have an option to add breakfast for an additional cost which includes our hot continental Pantry buffet offerings; this package can be selected through our IHG website. Our staff here looks forward to welcoming you back! if you have any additional questions or requests in planning your visit, feel free to reach out directly to myself or our Guest Services team. Kind Regards, Melanie Faas Assistant Guest Services Manager mfaas@distinctivehospitalitygroup.com
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If you want a good night sleep - don't stay there

By

September 03, 2014

platinumelite

The internal AC units in this hotel are very noisy.
The guest services responded quickly to our complaint and moved us to another room, in which the AC unit was noisy too. The AC noise amplitude is changing every few minutes.

The carpets in the hallways and room are dirty.
The breakfast buffet selection, for which we paid, is limited.

In general it doesn't fit the Crowne Plaza brand and its four star designation.

Posted byshidlo
September 09, 2014
As I commented in my original write up, the Customer service of this hotel is excellent, as they promptly responded to my complain at the hotel, and followed up after my posted comment. Malanie Fass, Assistant Guest Services Manager , was very professional, explained that the hotel is in the process of replacing their AC units, and offered a compensation for the inconvenience we experienced. I will definitely return to this hotel, as they are committed to continuous improvement of their facility.
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