Crowne Plaza New Orleans French Quarter

Hotel Front Desk: 1-504-9620500

Hotel Fax: 1-504-9620501

Hotel Email: twinton@heihotels.com

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Louis Armstrong International Airport (MSY)

- Distance from hotel: 16 MI/ 25.75 KM South East l

- I-10 East Bound-Exit New Orleans CBD to St Charles/Carondelot Exit, left on to Carondelot to Canal Street

New Orleans Lakefront Airport (NEW)

- Distance from hotel: 12 MI/ 19.31 KM South West l

- Take I610 west to Canal Blvd. exit. Head south on Canal Blvd. which becomes Canal Street. Hotel is located on the left at 739 Canal Street.

Train
Amtrak

-Distance from hotel: 3 MI/ 4.83 KM West

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 34.00 USD

- The hotel only offers Valet parking which is available at the Canal Street entrance. The Valet Parking fee is 34.00 USD plus tax per night. Prices subject to change without notice. During Special Events, please expect heavy delays due to road closures.

Print Hotel Fact Sheet

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Hotel Highlights

Our New Orleans French Quarter hotel is positioned in the heart of The Big Easy at the corner of Canal and Bourbon Street. Explore the stores and restaurants on the Riverwalk, taste one of Café du Monde’s famed beignets or try your luck at the Harrah’s Casino. You can also enjoy stunning views from our balcony or rooftop pool that overlook the entire city.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.7

based on 827 reviews
72%
Recommend This Property
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Ratings Breakdown

827reviews

  • 5 Stars
    327
  • 4 Stars
    201
  • 3 Stars
    112
  • 2 Stars
    115
  • 1 Stars
    72

All Around Great Choice

By

September 16, 2014

club

Stayed here Aug. 15-18, 2014 at my dad's recommendation, for me it was an all around great choice. We found a very good room rate which is always a good thing. Hotel was very easy to find, valet was fast and very helpful. Check in was a breeze even with a full and busy lobby. Concierge was very friendly. Our room was very spaceous and comfortable and for me the bed slept like a dream.
The location is beyond prime! While you are on Bourbon St. you're at an end where it's mainly restaurants which I found to be more of a quiet section. We experienced only a few very minor issues that were addressed promptly. My room key and room phone didn't work but that was fixed within an hour. I know this hotel has a few hiccups regarding house keeping and renovations but I do look forward to being a return customer.

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Wonderful staff, extremely comfortable bed, and perfect location

By

September 16, 2014

club

Wonderful staff, extremely comfortable bed, and perfect location. On top of that, they are extremely reasonably priced. I would definitely stay here again.

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Not meeting Expectations

By

September 16, 2014

club

I've stayed at Crown Plaza's in 4 different cities. This hotel was by far not up to the expectation that I have based on my prior experiences. If you're expecting a standard, this will not meet those expectations.

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not what I expected

By

September 15, 2014

I was there for a conference for work, so I didn't have a choice as to where to stay. I looked online at the pictures and thought "oh how nice." The lobby and bar/restaurant was nice. However, I don't know what hotel room was featured in your pictures, it certainly was not mine. My room seemed dirty, the carpets were horrible and the room was not well kept. Your staff was not friendly and at one point I found some of the cleaning crew, sitting in front of the elevator bank on the floor, complaining about people they worked with. I will not be staying with you again.

Posted byHotelStaff
September 18, 2014
Thank you for your comments. I apologize for the unsatisfactory experience you had during your stay. A clean room should be a given, and I am sorry for the shortcomings mentioned. Please know that what you describe is not the image we would like to portray and we will review your comments as we work to improve. I have shared with the team your comment regarding an unfriendly staff and we will focus in on ways to provide better hospitality and customer service. Once again, please accept my apologizes. We hope that you will reconsider your view not to stay with us again, giving us the opportunity to make it right. Regards CNONSRC
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