Crowne Plaza New Orleans French Quarter

Hotel Front Desk: 1-504-9620500

Hotel Fax: 1-504-9620501

Hotel Email: twinton@heihotels.com

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Louis Armstrong International Airport (MSY)

- Distance from hotel: 16 MI/ 25.75 KM South East l

- I-10 East Bound-Exit New Orleans CBD to St Charles/Carondelot Exit, left on to Carondelot to Canal Street

New Orleans Lakefront Airport (NEW)

- Distance from hotel: 12 MI/ 19.31 KM South West l

- Take I610 west to Canal Blvd. exit. Head south on Canal Blvd. which becomes Canal Street. Hotel is located on the left at 739 Canal Street.

Train
Amtrak

-Distance from hotel: 3 MI/ 4.83 KM West

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 38.00 USD

- The hotel only offers Valet parking which is available at the Canal Street entrance. The Valet Parking fee is 38.00 USD plus tax per night. Prices subject to change without notice. During Special Events, please expect heavy delays due to road closures.

Print Hotel Fact Sheet

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Hotel Highlights

Our New Orleans French Quarter hotel is positioned in the heart of The Big Easy at the corner of Canal and Bourbon Street. Explore the stores and restaurants on the Riverwalk, taste one of Café du Monde’s famed beignets or try your luck at the Harrah’s Casino. You can also enjoy stunning views from our balcony or rooftop pool that overlook the entire city.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.7

based on 869 reviews
72%
Recommend This Property
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Ratings Breakdown

869reviews

  • 5 Stars
    343
  • 4 Stars
    211
  • 3 Stars
    117
  • 2 Stars
    122
  • 1 Stars
    76

Don't expect to check in on time!

By

22 octubre 2014

We knew check in wasn't until 4, but we were between shopping places about 3 and decided to call to see if our room was ready by chance. The nice guy on the phone told me I was in luck, it was ready! We toted our stuff in and handed our car over to valet, only to be told our room was not ready, and we would have to wait until 4. We sat on the couches to wait, only to try again at 4. Our room still wasn't ready. One of the staff said she would go check with housekeeping and call our cell. No call. Finally, with 5:30 dinner reservations and a 7:00 show, we decided at 4:25 to ask for a manager, who retrieved our room keys and said our room was ready. What? Not worth the hassle and money for a room from 4:30 until 11 am.

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OLD ROOM & AC

By

22 octubre 2014

platinumelite

10/19/14 RM 1204
Upon check in; didn't give complimentary water or something which you usually expect in 4&5 star hotel.
Got In the room, still no water, room is clean but old carpet is very obvious, uncomfortable bed, one towel got big hole.
Coming back from dinner around 10ish key card not working, we slept early due to drive time & tired of walking around downtown plus we got early appointment with USCIS office in Poydras St. and to our dismay we are awaken by faulty AC system around 12ish am, thermostat is in 62 or 68 but were sweating, we called for someone to come and he came, did something and it worked better but cant adjust it cause it don't work normal. Woke up and do our thing, check out @ 11 told the front desk about the AC thing so don't know if they do something about it.

Posted byHotelStaff
24 octubre 2014
We’re disappointed to hear that the service you received fell below your expectations and our standards. All of your comments will be reviewed and relayed back to the managers and the staff immediately. Regarding your key card not working - often when placed next to credit cards, key cards will become demagnetized. Not sure if this is what happened in this case, but it is a frequent occurrence in many hotels. Sorry for any inconvenience this may have caused. Please, also accept my apologies for the A/C malfunction. I can understand how frustrating that must have been for you. I’m happy to hear that it worked better after being serviced by maintenance. Thank you again for your comments. Regards, CNONSRC
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First visit to New Orleans

By

21 octubre 2014

platinumelite

This was our first time in New Orleans and we wanted to be able to be in walking distance to attractions, food, night life, parking and anything else that might come up. The staff checking us in was very friendly and helpful. We asked for some directions to some places we wanted to go and they were quickly printed out for us. The girl that checked us in saw us walking on the street when she was in her car and even "tooted" her horn to say "HI" The problems we encountered with the air conditioner and refrigerator were quickly taken care of. Great location. Would recommend not having room on the Bourbon St. side. View was not the best, and you could hear the bars well into the night.

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WJTA Conference

By

20 octubre 2014

club

Rooms were clean and comfortable, hotel staff was very friendly and helpful.

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