Crowne Plaza Times Square Manhattan

Hotel Front Desk: 1-212-9774000

Hotel Fax: 1-212-3337393

Hotel Email: info@CPTSNYC.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
LaGuardia International Airport (LGA)

- Distance from hotel: 9.5 MI/ 15.29 KM East l

- Take Grand Central Pkwy West to Brooklyn Queens Expwy East to I278 West. Exit 35W to I495 West. Cross Midtown Tunnel. Take 37th Street ramp and turn right on 3rd Avenue. Turn left on 49th Street. Hotel is on left after Broadway.

John F Kennedy International Airport (JFK)

- Distance from hotel: 15.3 MI/ 24.62 KM East l

- From JFK, take Van Wyck Expy North to I-678 North to Exit 10 to Grand Central Pkwy West to Exit 10W to I-495 West. Cross Midtown Tunnel and exit onto 37th Street. Turn right on 3rd Avenue and then left on 49th Street. Hotel is past Broadway on left.

Newark Liberty International Airport (EWR)

- Distance from hotel: 30 MI/ 48.28 KM South West l

- Take I-78 East to I-95 NJ Turnpike North. Take SR-495 East to Lincoln Tunnel. Cross Tunnel. Take ramp left for Dyer Ave. Turn right on W 40th St, left on 8th Avenue, right on W 48th Street. Hotel in on left.

Train
Penn Station

-Distance from hotel: 0.5 MI/ 0.8 KM South East

- walking distance -- 6 minute walk, or by subway, 2 stops on the Uptown E train; subway is 1 block from hotel at 50th Street and 8th Avenue

Underground

49th Street and 7th Avenue N/R/Q line

- Distance from hotel: 0.01 MI/ 0.02 KM East

- 1 Block walk

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 50.00 USD

- Garage parking on-site, 24-hours with direct hotel access, billed to your room. Standard car rates are $50 USD per day and SUV/Oversize vehicle rates are $60 USD per day. Valet parking only- no in and out privileges.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 1681 reviews
83%
Recommend This Property
Read All Reviews

Ratings Breakdown

1681reviews

  • 5 Stars
    883
  • 4 Stars
    401
  • 3 Stars
    188
  • 2 Stars
    123
  • 1 Stars
    86

Excellent Location and Service

By

31. März 2015

platinumelite

If you like to be in the middle of all the excitement, then you simply cannot beat the location of this hotel. We spent a week at this hotel and had a most terrific time. My kids (Age 5 & 3) loved coming home via M&M World (right across from the hotel) every night. And Toys 'R Us is just two blocks away. The staff at the front desk was polite and friendly. When we checked in at 4pm, our room wasn't ready yet. He kept apologizing to me. But it was no problem. We just left our luggage with the bell hop and went out for dinner.

We also took advantage of the breakfast promotion and ate the wonderful buffet breakfast before we headed out every morning. My kids ate for free. But it wasn't just the good value. It was the way the staff made us felt so welcome. They always made sure we had everything we needed, and they never complained when my kids dropped food scraps and made a mess.

The only minor complaint that I have is that the hotel was still undergoing renovation when we were there. But by the end of our week long stay, they finished putting up all the wallpaper in the hallway. If that's important to you, you may want to request a floor that has completed the renovation. Overall, we had a wonderful time.

Posted by HotelStaff
31. März 2015
Dear Dad of 3, Thank you for been an IHG Platinum member and thank you for your review, your feedback is very important to us. We are thrilled to learn your overall experience was pleasant and that you had a wonderful time with us. We are also glad to learn you and your family enjoyed our location and found our staff friendly and welcoming; we really appreciate and are very grateful for your understanding during your check-in. We will certainly share your comments with our team and F&B department, our restaurant staff will be pleased to know you enjoyed our breakfast and service. We sincerely apologize if the wall paper installation has caused any inconvenience, and we hope next time you visit us our property will be all renovated. Please let us know next time you will be visiting, we would love to have the opportunity to welcome you and your family back for another great experience. Warm regards, Isis Arruda Social Media Manager
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I loved this hotel!

By

30. März 2015

platinumelite

I highly recommend it. The staff is so helpful and efficient. If you are going to a play, the location is excellent. Do not miss the breakfast buffet, it's outstanding.

The next time I go to New York City, I am staying here.

Also, if you are a swimmer, bring your suit. And be sure to reserve a lane so you can swim at the time you want to.

The room is nice, clean, and comfortable. I requested a room on a higher level so that I got a great view.

Posted by HotelStaff
31. März 2015
Dear Marmacpower, Thank you for been an IHG Rewards Platinum member and thank you for your review, your feedback is very important to us. We love to hear you loved our property! We are overjoyed to learn we have met your expectations, and we could not thank you enough for highly recommending our property. We are very pleased to know you found our staff efficient and helpful; this is exactly what we strive for. We are also happy to learn you enjoyed the swimming pool inside our gym, operated by NYSC! It’s actually a great perk having a swimming pool in our property. Our housekeeping department works diligently to meet our standards; we are pleased to know you enjoyed the cleanness and comforts of your room, in addition to the beautiful view. Please let us know next time you will be visiting, we would love to have the opportunity to welcome you back for another great experience. Warm regards, Isis Arruda Social Media Manager
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Corner room with great view

By

30. März 2015

My two daughters and myself traveled to New York City and upon arrival and check in at the hotel we were upgraded to a corner room. This room was spacious and accommodated us well for our 5 day stay in the city. The beds and pillows were comfortable, and I am picky. The wifi was free and worked well. The services were great, the cleaning staff kept our room tidy and clean. The front desk was great to answer questions and were helpful. The concierge held our bags the last day so we could enjoy the city one last time before we departed. Overall, this hotel was great and the location was fabulous. Time Square was our view for the week and we loved being in the middle of it all. Subways, restaurants, and lots to do within a few minutes of walking. Would definitely stay there again!

Posted by HotelStaff
31. März 2015
Dear momoftwodaughters , Thank you for been an IHG Rewards member and thank you for your review, your feedback is very important to us. We are delighted to learn you and your daughters enjoyed our property and had a great time with us. We are pleased to learn your room was upgrade to a corner view and that you found it spacious. Our luxurious Beautyrest® beds and pillows were carefully selected with the intention to provide the best comfort and rest to our guests. We are very happy to learn you approved it. Our housekeeping department works diligently to meet our standards; we are pleased to know you enjoyed it. Customer service is paramount to us; we are overjoyed to know our concierges and front desk were helpful and attentive to your needs. We must agree with you, our neighborhood is not only convenient but very entertaining, surrounded by great bars & restaurants, best Broadway shows, flagship stores and major NYC attractions. We are happy to know you enjoyed all of it. . Please let us know next time you will be visiting, we would love to have the opportunity to welcome you and your family back for another great experience. Warm regards, Isis Arruda Social Media Manager
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Comfortable and Convenient

By

30. März 2015

Overall the stay was comfortable and the quality of service was excellent. Location is convenient to NY attractions and Broadway.

My bed dipped in the middle and at times it was noisy in the hallway at night. Pros and cons to staying near attractions.

Posted by HotelStaff
31. März 2015
Dear ACKim1977, Thank you for choosing Crowne Plaza Times Square and for your review, your feedback is very important to us. We are pleased to learn your overall experience was comfortable and that you found the quality of our services excellent. We must agree with you, our neighborhood is very convenient and entertaining, surrounded by great bars & restaurants, best Broadway shows, flagship stores, major NYC attractions and transportation. We are happy to know you enjoyed all of it. We apologize for the dent found in your mattress; I have already contacted our housekeeping team to replace the mattress. Please let us know next time you will be visiting, you can certainly make a request to have your room booked in one of our quite areas. Thank you again for staying with us and for your review, we are looking forward to welcoming you back in the near future. Warm regards. Isis Arruda Social Media Manager
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