Crowne Plaza Niagara Falls-Fallsview

Hotel Front Desk: 1-905-3744447

Hotel Fax: 1-905-3718347

Hotel Email: reserve@niagarafallshotels.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Buffalo International Airport (BUF)

- Distance from hotel: 27 MI/ 43.45 KM South l

- From Buffalo Airport take interstate 90W to Exit 53, to 190N Exit at Peace Bridge, which is the Bridge to Canada, Follow QEW to the 420. Follow 420 which becomes Falls avenue.

John C. Munro Hamilton International Airport (YHM)

- Distance from hotel: 50 MI/ 80.47 KM North West l

- Take QEW Niagara, From QEW exit at HWY 420, follow through three traffic lights to Falls Avenue

Toronto Lester B. Pearson International Airport (YYZ)

- Distance from hotel: 78 MI/ 125.53 KM West l

- From Toronto Airport take Highway 401W to 403W to QEW Niagara. Exit at Highway 420 and follow through three traffic lights to Falls Avenue.

Train
VIA Rail

-Distance from hotel: 3.5 MI/ 5.63 KM East

- West on Bridge Street, Turn Left on Victoria, Left on Bender Hill, Merge Right onto Falls Avenue

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- Car Parking Available

- Self-Parking Fee: 20.00 CAD

- Self-Parking is available at a rate of $20.00 CDN per 24 hours. The rate includes in/out privileges. Parking is valid for hotel guests until midnight on the day of departure.

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Hotel Highlights

Situated directly across from breathtaking Niagara Falls, our exceptional hotel offers magnificent views of this natural wonder. And we also put you close to indoor adventures. Located in the lively 20-acre Falls Avenue Resort, we have indoor connections to the Fallsview Indoor Waterpark, Casino Niagara, Canada’s only Hershey’s Chocolate World store and the exciting Adventure City.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 537 reviews
77%
Recommend This Property
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Ratings Breakdown

537reviews

  • 5 Stars
    271
  • 4 Stars
    110
  • 3 Stars
    59
  • 2 Stars
    56
  • 1 Stars
    41

Smelly and noisy room

By

March 05, 2015

club

My room was on the 4th floor, the window as facing the pool. It can be very noisy , we can smell the chlorine from the the pool.
The room was a bit cold, they provide us a portable heater.
The room are nice the hardware is dated, washroom lock does close. Overall it's fine if you don't spend too much time in the room.

Posted by HotelStaff
March 05, 2015
Dear Weskey, I wanted to thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. Please accept my apologies for the shortcomings you mention in your review. I will follow up on them immediately. Your feedback assists us greatly in improving our hotel moving forward. At your service, Joseph Legace General Manager
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Horrible Experience

By

March 05, 2015

My family and I stayed at Crown Plaza to celebrate my birthday and we very excited for our stay. The hotel itself was beautiful and at first glance it appeared that we were going to have a great time. We booked an upper level room so that we would have a good view of the falls. When we arrived in our room we immediately noticed that not only was it very small but it was very, very hot and uncomfortable. We adjusted the heat and went on about our day. We went to the waterpark and arrived back to our room about 2 hours later... it was still very very hot. Our first night of sleep was HORRIBLE.... we tried opening the window and it provided no relief at all. The next morning I called the front desk and they sent a maintenence person to our room while we were out. I came back to the room and found a fan in the window with the window open and again a VERY VERY hot room. I called back down to the front desk and spoke to a manager who said they could give us another room and that he would call me back in 10 minutes. I proceeded to wait in the room for 45 minutes for a call back and finally called back down to the front desk. The manager advised that they were working on getting us a new room and apologized. He said to call back around 1:00 and he would have a new room for us. I expressed my concern about wasting my time (on my birthday) dealing with this issue and now I have to pack up my room and move it. He apologized and took some amount off the cost of my room. I came back to the room around 12:30 can called back ... they put us in another room finally, but the view was horrible. At the end of the day this was a terrible experience and a huge waste of time and money. While my family was in the water park, I was sitting in the room waiting for call backs, packing and moving. I would ever recommend this hotel to anyone.

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awesome weekend

By

March 05, 2015

club

Last weekend my wife and I were guests at the hotel. We had a wonderfully romantic getaway. From arrival to leaving it was a perfect weekend. We started off with a visit to the Rainbow Room by Massimo Capra. The food was fantastic so good we went for breakfast there both days. On Saturday we drove to Niagara on the Lake. Overall this was a perfect trip. ..jf..

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Excellent stay once again

By

March 05, 2015

club

We always stay at this hotel now when visiting the falls. Great location and the staff is excellent (especially the front desk)
Older, classy hotel, reminds me of the Royal York in Toronto.
Don't hesitate to stay here, you'll enjoy it.

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