Crowne Plaza Niagara Falls-Fallsview

Hotel Front Desk: 1-905-3744447

Hotel Fax: 1-905-3718347

Hotel Email:

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Buffalo International Airport (BUF)

- Distance from hotel: 27 MI/ 43.45 KM South l

- From Buffalo Airport take interstate 90W to Exit 53, to 190N Exit at Peace Bridge, which is the Bridge to Canada, Follow QEW to the 420. Follow 420 which becomes Falls avenue.

John C. Munro Hamilton International Airport (YHM)

- Distance from hotel: 50 MI/ 80.47 KM North West l

- Take QEW Niagara, From QEW exit at HWY 420, follow through three traffic lights to Falls Avenue

Toronto Lester B. Pearson International Airport (YYZ)

- Distance from hotel: 78 MI/ 125.53 KM West l

- From Toronto Airport take Highway 401W to 403W to QEW Niagara. Exit at Highway 420 and follow through three traffic lights to Falls Avenue.

VIA Rail

-Distance from hotel: 3.5 MI/ 5.63 KM East

- West on Bridge Street, Turn Left on Victoria, Left on Bender Hill, Merge Right onto Falls Avenue

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- Car Parking Available

- Self-Parking Fee: 20.00 CAD

- Self-Parking is available at a rate of $20.00 CDN per 24 hours. The rate includes in/out privileges.

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Hotel Highlights

Situated directly across from breathtaking Niagara Falls, our exceptional hotel offers magnificent views of this natural wonder. And we also put you close to indoor adventures. Located in the lively 20-acre Falls Avenue Resort, we have indoor connections to the Fallsview Indoor Waterpark, Casino Niagara, Canada’s only Hershey’s Chocolate World store and the exciting Adventure City.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 427 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Room Heavy Smell


October 17, 2014


There was a heavy smell in the room, similar to the oil used for deep frying "French fries". This is was a surprise to my wife and myself.

I reminded the maid at the same floor before we left hotel around 6-7pm. Nonetheless, when we got back around 1am, it was the same and even worse. Didn't have any choice other than staying in the same room.

Although I have been to Crowne Plaza several times before, I am not going back there any more and will not recommend it to any one else.

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excellent place to say


October 17, 2014


very comfortable hotel atmosphere wise and room wise, view of the falls was spectacular from the room and added to an already awesome atmosphere.
The staff both at the desk and in the restaurant were very friendly and extremely helpfull.
I would recommend this hotel to anyone.

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wedding weekend


October 16, 2014

Wonderful weekend except smells in elevator and room bathroom were very very harsh.

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Property past its prime


October 15, 2014

The hotel was selected for a business conference. Overall the hotel is well past its prime with small rooms (though clean) and dated decor in the common areas. Some colleagues had issues with no hot water. Another had no AC.

Staff was friendly, but compared to much newer hotels nearby and offering similar rates, I think this hotel is no longer competitive.

Unless you upgrade to a Falls view, you are likely to have a view of the parking lot or cooling towers.

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