Rated 3.8 out of 5 by 207
Rated 3.0 out of 5.0 by Dissappointed of Kent Should have been better than it was
A nice looking hotel. Deluxe rooms are very comfortable, but too many things went wrong. Door cards weren't activated, no towels in room. Aircon not working. Very loud squeaky doors in need of oiling along corridor outside room. Staff addressed most of these and gave us an alternative, if smaller, room in the end. But a hotel of this standard just shouldnt have so many issues on one visit.
I was also amazed that a hotel with business centre and spa does not have restaurant facilities for guests on a Sunday - especially as we had booked a deal including 3 course meal for 2 in the restaurant. The Credit given for the bar as an alternative only covered a burger each.
So stay in the week in a standard room and this is probably a good place, but I cannot recommend a deluxe room on a Sunday.
25 July 2014
Rated 4.0 out of 5.0 by DK01 Great location and excellent executive room package.
My family and I recently stayed in 2 executive rooms for one night. The hotel is in a great location in the centre of Nottingham. Executive rooms are on the 8th floor with their own club lounge on the same floor. Complimentary wine, beer and delicious canapés are served in the bar from 5-7pm each evening, for guests staying in executive rooms. The rooms were spacious, clean and well furnished. Breakfast in the main dining room was mediocre at best. Food was luke warm and waitressing staff were rude and offhand. Overall though we would stay at the hotel again and felt that the executive rooms represented good value for money.
25 July 2014
Rated 5.0 out of 5.0 by Miss O Perfect start to a special occasion
We have used the Crown Plaza on many occasions during our son's time at University of Nottingham but our most recent visit was for his graduation, so it was imperative that everything went smoothly and it certainly did. The staff were delightful, starting with an efficient and friendly check in, which we welcomed after a long drive. The restaurant staff were attentive and accommodating. The dinner menu has undergone some inspired changes and we were spoilt for choice. We enjoyed a delicious and relaxing meal and the service was excellent. The room (which was an upgrade to superior) was great and we all slept well. Every request was catered for - taxis, storing of luggage, efficient room service - and we thoroughly enjoyed our stay.
24 July 2014