Crowne Plaza Nottingham

Hotel Front Desk: 44-0871-9429161

Hotel Fax: 44-0115-9475888

Hotel Email: res.cpnottingham@qmh-hotels.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Nottingham East Midlands (EMA)

- Distance from hotel: 13 MI/ 20.92 KM East l

- Join M1 and travel north leaving the motorway at J25. Take A52 towards Nottingham and continue on this route into the city centre. Follow signs for Royal Centre and Concerts Hall. If using Satellite Navigation please use postcode NG1 5FW.

Train
Nottingham

-Distance from hotel: 1 MI/ 1.61 KM North East

- Follow Maid Marrion at the roundabout take the 2nd exit pass the Strathmore and turn right in derby Street, turn right again getting in the left hand lane, at the lights go straight on sign posted hotels - take the first left to access the car park

Underground

Royal Centre Tram Sop

- Distance from hotel: 0.01 MI/ 0.02 KM

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- Car Parking Available

- Self-Parking Fee: 13.00 GBP

- 600 space car park adjacent to hotel with direct access by lift parking is chargeable at £13 per 24 hours

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Hotel Highlights

Make the most of your stay at Crowne Plaza Nottingham by pre-booking our Shopping Package. You'll receive a spending voucher upon arrival at the hotel which you can redeem at the city's mammoth Victoria Shopping Centre, home to John Lewis and House of Fraser.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.8

based on 264 reviews
80%
Recommend This Property
Read All Reviews

Ratings Breakdown

264reviews

  • 5 Stars
    94
  • 4 Stars
    81
  • 3 Stars
    48
  • 2 Stars
    23
  • 1 Stars
    18

Ms

By

29 September 2014

club

Daily room cleaning services and front desk staff attitude have to be improved

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great stay

By

27 September 2014

club

clean and comfortable. friendly staff. no issues and would stay again.

Posted byHotelStaff
29 September 2014
Dear Anonymous Thank you so much for your very kind review. I am delighted to read that you have enjoyed your stay so much. We look forward to welcoming you back to the hotel again very soon. Kind regards David Clements General Manager
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Good location, but will not visit again due to poor service

By

26 September 2014

club

Good location, but will not visit again due to poor service

Posted byHotelStaff
29 September 2014
Dear GuestMak Thank you for your review. I am sorry that you did not enjoy your stay with us. I would appreciate the opportunity to discuss this in more detail with you so that I can fully understand the shortcomings you experienced to enable us to rectify these. I look forward to hearing from you. Kindest regards David Clements General Manager
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Booking cancelled before check in

By

23 September 2014

I tried to check into the Crowne Plaza last saturday, but when I gave the receptionist my booking details I was told that my booking was not on the system.
I had booked this room 2 months in advance, yet he kept telling me I was not booked in.
He then began to tell me the hotel was full that night and didn't even offer any other solutions.
I was checked into that hotel for my friends wedding reception, and had pre-ordered one of the rooms she had reserved.
Another receptionist then came over and said that he could check another system, which he didn't seem pleased about, but went out into the back to try.
He came back 5 mins later with a key for the room. I asked what had happened and his reply was that my booking had been cancelled, but didn't have an explanation. I couldn't work this out, because I had confirmation emails to prove my booking.
I was happy that it was all sorted in the end and I didn't have to look for a hotel at such short notice, but the thing that got to me the most was that he didn't even apologise for what had happened. He just looked like I had inconvenienced him to do more work.
It's a real shame that this happened, as I was really excited about my stay and enjoying my friends wedding reception, that this kind of put a bit of a dampner on the whole evening.

Posted byHotelStaff
26 September 2014
Dear LondonLovely, Many thanks for your recent review. It was such a shame to read that your arrival experience put a dampener on your overall stay. Rest assured I will pick this up with the reception team as first impressions really do count and I can honestly say that this was below our usual high level of service Once again my apologies Kind regards Natalia Dainty Operations Manager
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