Crowne Plaza Orlando-Universal

Hotel Front Desk: 1-407-3550550

Hotel Fax: 1-407-7812167

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Orlando International Airport (MCO)

- Distance from hotel: 13.9 MI/ 22.37 KM North West l

- Head east on Airport Blvd towards South Semoran Blvd. Take the ramp onto FL528 W. Drive 8.8 miles then take exit 2 toward Universal Blvd. Merge onto Universal Blvd turning right. The hotel is located on the left aproximately 3 miles from the exit.


-Distance from hotel: 9.3 MI/ 14.97 KM West

- Head north on Sligh Blvd toward W Copeland Dr Turn left onto W Columbia St Take the 2nd right onto S Hughey Ave Take the 3rd left onto W Gore St Turn left to merge onto I-4 W Take exit 75A on the left to merge onto FL-435 S/S Kirkman Rd toward International Dr Turn right onto Carrier Dr Slight right to stay on Carrier Dr Turn left onto Universal Blvd Destination will be on right

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- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 19.00 USD

- Self-parking fee is $10 plus tax daily. Valet parking is $19 plus tax overnight. IHG Club Rewards Platinum and Gold members receive free self-parking and discounted valet parking of $15.

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 518 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Overall Great Hotel


17 abril 2015


We had a great stay at this hotel. The rooms were clean and quiet, beds were comfortable. The only problems with the room we had were: the safe didn't work, the A/C was a little noisy (but not terrible), and the shower curtain was a little bit moldy on the bottom. Housekeeping made up the beds everyday and left us chocolates on the bed which was a nice touch. They also put my daughters stuffed toy on the bed after making it, which I thought was really sweet.

The pool/jacuzzi were great and there is plenty of seating around the pool and plenty of towels at the pool and there is music playing that makes it a nice atmosphere.

The drinks we ordered at the pool bar were awful and the bartender was not very friendly. I ordered a margarita and it was probably the worst one I've ever had, too much mix and it was watered down. My spouse had a rum and coke and it too was not good. Stay away from the mixed drinks, they are expensive and not good.

Everything else about this hotel was great and we would stay again.

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Excelent Stay


17 abril 2015

Perfect stay at this hotel. Hope to come back more times.

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Universal visit


16 abril 2015


I checked in with my wife and daughter mid week. We reserved a suite upgrade but once in the room we realized it was not what was advertised. The bell man told us the room was correct and in fact if we had the suite it would be several hundred dollars more.

I'm not one to complain,but this time I did. Spoke to the manager And he said they made a mistake and corrected the problem by giving us the attached room next to us as well.
The staff was very courteous and helpfull.
The only real complaint was when we called originally to book the hotel we were told that Universal Studios was right across the street. Well it was a 10 minute and $10.00 cab ride... Hardly across the street.they do have a shuttle but it leaves only twice in the morning and twice in the evening.
Overall the hotel was fine but could use some sprucing up.

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Great Place to Stay - Good Night's Sleep


16 abril 2015


Comfortable and pleasant atmosphere. Highly recommended.

Posted by HotelStaff
17 abril 2015
Thank you for this wonderful 5 star review! We're so pleased you enjoyed your stay. Please come back again soon.
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