Crowne Plaza Orlando-Universal

Hotel Front Desk: 1-407-3550550

Hotel Fax: 1-407-7812167

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Orlando International Airport (MCO)

- Distance from hotel: 13.9 MI/ 22.37 KM North West l

- Head east on Airport Blvd towards South Semoran Blvd. Take the ramp onto FL528 W. Drive 8.8 miles then take exit 2 toward Universal Blvd. Merge onto Universal Blvd turning right. The hotel is located on the left aproximately 3 miles from the exit.


-Distance from hotel: 9.3 MI/ 14.97 KM West

- Head north on Sligh Blvd toward W Copeland Dr Turn left onto W Columbia St Take the 2nd right onto S Hughey Ave Take the 3rd left onto W Gore St Turn left to merge onto I-4 W Take exit 75A on the left to merge onto FL-435 S/S Kirkman Rd toward International Dr Turn right onto Carrier Dr Slight right to stay on Carrier Dr Turn left onto Universal Blvd Destination will be on right

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- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 19.00 USD

- Self-parking fee is $10 plus tax daily. Valet parking is $19 plus tax overnight. IHG Club Rewards Platinum and Gold members receive free self-parking and discounted valet parking of $15.

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Hotel Highlights

You can also benefit from scheduled transportation to Universal Studios, Islands of Adventure featuring SeaWorld, Aquatica and the Walt Disney World theme parks and save money on meals for children under 10 with Kids Eat Free program. Located in the world renowned International Drive area, the Crowne Plaza Orlando Universal is the Place To Meet when visiting Orlando, Florida.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 539 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great value for teh Money


03 May 2015


I had to travel to Orlando for business, CP Universal was a great choice as its provided me with great value for my money, the staff was extra friendly, room was good, the bed was very comfortable and the business lounge was great!

Posted by HotelStaff
03 May 2015
Thank you for this great 5 star review! We really appreciate it and are so glad you enjoyed everything. Please come back soon.
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Good location and friendly staff


02 May 2015


hotel is showing its age. Wifi was broken but got fixed.
room is clean - bed is v. comfortable.
staff is friendly and got me some bath supplies that I had forgot to pack.
The hot tub could use some heat - I like it piping hot.

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Keep coming back !


02 May 2015

Although there are a few signs of a well used and established hotel, this place never fails to do the 'business' . The Staff are excellent, and our only gripe is that our A/C was a tad noisy. Vickie & Deena run a great executive lounge, and are a credit to the hotel. We are back again in 10 days, and look forward to the same good service

Posted by HotelStaff
03 May 2015
The countdown is on for your return! We can't wait and are so very grateful for the wonderful review. Thank you. We'll be sure to also share your high praises with the team.
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Nice Property But Under Delivered


02 May 2015


Great location near Universal and Sea World, but that is one of the few strengths. I had high hopes for this property but it did not deliver.

Two biggest letdowns were as follows:
1) My dinner was not very good. The pesto sauce with the chicken was not good, the "garlic bread" was french bread, no butter nor garlic.
2) The internet connection was slow, very slow.

Nice room, clean but I was in the older tower and my room had a connecting door, which always leads to external noise.

Staff is well trained and communicates professionally.

Read the reviews and judge for yourself. If you eat offsite and do not use internet, this is a fine property.

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