Rated 3.8 out of 5 by 24
Rated 1.0 out of 5.0 by roadwarrior0852 Are you kidding me?
I am a platinum traveller on 3 hotel chains, and have never had this experience in staying literally 1,000 hotel night stays.
I left 2 items at the hotel, and realizing so, I called to confirm with the hotel that they had them, which they did.
I supplied prepaid Fedex number, address as requested by the hotel. 3 weeks and 5 phone calls later, I still didn't have my items. Thank God I finally got the manager on the phone to get the situation resolved.
If this is how you treat your Platinum guests, I would hate to see how you treat your occasional travellers.
17 November 2013
Rated 5.0 out of 5.0 by LisaJ50 Great Business Hotel in Panama City, Panama
This is a great hotel in Panama! Very safe, very warm and welcoming. The staff is wonderful! The chef greets you every morning and evening and works round the clock to make sure you feel at home. The buffet has a different theme every night and is always fresh. I stayed two weeks for my first visit to Panama City, Panama at this hotel and will definately be back. The management staff is great and will see to your every need if you have any issues at all! This hotel is very safe and I met travelers from all over the world that stay here. I definately recommend this hotel as a women traveler on business by yourself you couldn't ask for a better experience.
11 October 2013
Rated 1.0 out of 5.0 by SusanBeth Friends had AWFUL experience!
We had reserved 2 rooms for 5 people (4 adults, 1 12-year old) Our room was fine: our friends, although they did complain, had an air-conditioner that was stuck on high, so they had a choice of freezing or opening the window and roasting from the heat. They were told nothing could be done. Unfortunately, I did not understand this situation until after we left or I would certainly have complained. Overall, the staff was great, but this room (409) was certainly unacceptable.
10 October 2013
Rated 4.0 out of 5.0 by DarkPhantom It is very good the service offered by the personal's Hotel
I cnider good service and the personal pay attention in the necesities of the guest. I enjoy the place.
26 August 2013
Rated 2.0 out of 5.0 by Damanatsea Not recommended
Not recommended for stay. This is next to church and evry morning bell sounds will wake you up at 5 with reminders every hour.
Also rooms are old looking and wifi service is very poor.
22 August 2013
Rated 4.0 out of 5.0 by Carlitos Front desk staff is great
On this my third trip to Panama I stayed once again at the Crowne Plaza. Front desk staff was most kind and acknowledged my platinum status. My room was ready when I arrived at 1000pm.
My husband, who speaks English only, had lunch one day but was seated in a most inconvenient place, although there were other tables available. When he mentioned it to the waitress she did not seem to care. He was quite disappointed about the seating arrangement, however he did like the meal - Panama buffet on Tuesday.
Saturday night was horrible. Our room faced the El Panama hotel where they had a party with fireworks, loud music and constant noise that began at 700pm and ended around 200am. Next time I go I will be sure to ask for a room facing the street, not the other hotels. I realize there is nothing that can be done about a loud party, but knowing what I know now, I will ask for a different room.
The air conditioning is a bit noisy but the rooms are comfortable and spacious. I did not have shampoo for two days, even after I asked for it in advance, both by leaving a note in the room as well as by stopping by the front desk on my wayt out the door.
17 August 2013
Rated 5.0 out of 5.0 by Carlitos The pastries and fruit were great
This was my second stay at the Crowne Plaza in Panama. Not only did the front desk personnel remembered me by name, but they were most accommodating.
I was not interested in the breakfast buffet and instead ordered from the menu. I asked for fruit and yogurt and granola and was served the best papaya and pineapple I have had in a long time. The next morning, the waitress remembered me and asked if I wanted the same combination.
I had an early flight and the dinning room was closed. The front desk attendant asked me if I wanted coffee, I took some and told him it would be nice to have some pastry to go with it. He went to the kitchen and came back with a small basket with delicious pastry. What service! employees are always ready to assist! I will return to the Crowne Plaza in Panama every opportunity I have.
16 July 2013
Rated 5.0 out of 5.0 by Tono11 the best in town, comfortable and secur
the best place to stay away from home, wont change it for no other hotel in Panama
16 June 2013
Rated 5.0 out of 5.0 by Finance36 Courteous staff and excellent comfort
I stayed in this hotel in 8 different occasions that I had to visit the country in the context of my work. In all instances the quality of service, the room comfort and the staff courtesy were impeccable. An additional pleasure was the quality of the restaurant menu which exceeded my expectations.
15 June 2013
Rated 5.0 out of 5.0 by Tono11 Confortable settings and great setting
nothing but great reviews, I love staying there because of the people, security and the bar .
14 June 2013
Rated 5.0 out of 5.0 by Tex21 Great Hotel
I thought the people there were very helpful. The room was really nice. Food was good. Only issue would be that I wish it had a bigger bar but can't complain plenty of TV's in the bar to catch the game.
24 April 2013
Rated 5.0 out of 5.0 by BetoMex Kindest Attention from all Staff
The Staff of the hotel, is suprisngly quite focus to service and needs of their guest. This is Hotel is my best experience being a Priority Club Member.
Rooms are quite comfortable and clean . . . Please visit Crown Plaza Panama: You will enjoy it!!!
07 March 2013
Rated 3.0 out of 5.0 by partsman09 1)Staff & Service 2)Value
1)Was charged for items in the mini bar that were not consumed.
2)Service in restaurant was poor . Very limited lunch & dinner menus
17 January 2013
Rated 5.0 out of 5.0 by Luromo11 Excelente recibimiento
Es realmente satisfactorio cuando un colaborador de este hotel recibe a un socio priority club, se esfuerza por evacuar todas las dudas y atención personalizada.
Gracias por un exvelente servicio
04 December 2012
Rated 5.0 out of 5.0 by mladenr all compliments to crowne plaza
recomend especially for ststus PCmemmbers
well treat you,upgrade
so happy during my stay!)
recommend always.especially compering with intercontinetal in panama(room are great) but service and treatment as value PC memeber...no senible on that status:
charge sauna!no acsess to buissnes lounge due not using excitive floor room,een I platinium memebr!!!!
all compliments to crowne plaza in panama!
30 October 2012
Rated 4.0 out of 5.0 by EddyLL Muy Bueno
Perfecto hotel por comodidad y ubicación. Mejorar en comida.
05 October 2012