Rated 3.9 out of 5 by 76
Rated 4.0 out of 5.0 by KBurke Nice rooms!
My stay here was very nice. Room is very nice and clean/updated. I was lucky to stay on first floor as there are no elevators.
Breakfast the next day was very disappointing. The breakfast attendant was very rude. I waited 4 minutes to be acknowledged/seated and he never brought me a menu (I did not even know there was menu available until I saw another guest get one) The continental buffet was the only thing available (even though there were 2 big signs posted advertising hot buffet available.) The attendant did not bring me anything to drink. I got up my self and took my mug to fill my coffee from the lobby dispenser. $9.50 for a bagel, coffee and yogurt and very rude service.....If you eat someplace else, you'll be better off.
28 February 2014
Rated 1.0 out of 5.0 by Mrs. S -New Yorker Not 3stars
I booked this hotel as a valentines day getaway. The moment we drove up to the property I could' see it was NOT 3 Stars.
Bad smelling carpet
The room was the size of a cubicle
I had an allergic reaction from the face lotion and the "toiletry kit"..and I woke up with half my face swollen.
The room looked nothing like what was advertised on the web. When I called the front desk and asked to be moved to another room, the front desk clerk was very dry and said "sorry all the rooms are the same".
The bed was comfortable and the towels were good quality. Good place for a rest stop. Not a 3-star experience. My boyfriend called it an upgraded short stay motel. :-(
Definitely worst crowne plaza I've ever experienced.
16 February 2014
Rated 5.0 out of 5.0 happy !!
everyone was courteous,helpful,and positive. the amount of review is my choice!!!!
15 February 2014
Rated 5.0 out of 5.0 by Maria82 Very comfortable bed and excellent service
Our overall experience was excellent!! Staff went above and beyond. We will be making another trip at the end of March.
Highly recommend this property!!!!
11 February 2014
Rated 5.0 out of 5.0 by DAM61 Paramus Crowne Plaza stay
I was promised a refrigerator and it was not delivered; otherwise the stay was comfortable.
10 February 2014
Rated 4.0 out of 5.0 by evie2711 Nice staff
we got in late, Samantha was at the desk, just have to say how sweet and kind she was. Very pleasant and helpful. She's a gem, Crowne Plaza is lucky to have employees like her!
04 December 2013
Rated 1.0 out of 5.0 by nirg I couldn't believe this is a real Crowne Plaza Hotel
This hotel is old and needs to be renovated.
The room had a very bad smell including black fly animal.
I left the hotel 36 hours before time and I will never get back to this place.
26 November 2013
Rated 4.0 out of 5.0 by cactusjack302 Paramus
Great hotel and staff. Too much noise and traffic from the Fishgrille Rest., especially on Fri. and Saturday night.
Cannot say enough great things about the staff, very helpful!!
24 November 2013