Rated 3.7 out of 5 by 242
Rated 4.0 out of 5.0 by D-Vacation vacation with mixed rest
My family and I were travelling from the US to Paris for the first time. We liked many features of this hotel, but the 1 difficulty for our sleep was the room position overlooking the public square in front of the hotel and a set of free summer rock/pop concerts in the public square. We had a 9 year old who we usually attempt to put to bed by 9 or 9:30 PM, but to our surprise the music started at like 8 PM and ended at 11 PM. The room facing the street vibrated. Although we asked to move on the first 2 days of the stay, the staff explained that there were no rooms available meeting our needs. Luckily on day 3 of our stay and the public concerts, a manager was able to find a room away from the street and our sleep on the final part of our stay was much better. If I did not have a young daughter, the music would have been OK as it was actually decent, but lack of sleep sets a family exploration/a day of tours a step back in terms of energy and enjoyment. Otherwise, the front desk and concierge were bilingual in English/French, the hotel is a beautiful building that is well maintained, the breakfast buffet package delivered a good start to the day, the concierge is knowledgeable and helpful, you are surrounded by restaurants (note, French restaurants tend to open only at 7 PM for dinner at the earliest) and you have easy access to the Metro (Subway system) that was truly convenient as it was less than a 50 yard walk from the front of the hotel. If we had arrived on a different day without the loud concerts or if we were given a room away from the street at the beginning of our stay, I would say this was a wonderful place to stay as the lower score of sleep or rest was directly on the concerts and the inability to move rooms for 2 days.
27 July 2014
Rated 5.0 out of 5.0 by Julien1970 Very conveniently located hotel
Very good Hotel, walking distance from Bastille, Le Marais and Temple area and very close to Gare du Nord by tube (3 stations)
27 July 2014
Rated 4.0 out of 5.0 by Benny905 床铺舒适，服务一流
23 July 2014
Rated 4.0 out of 5.0 by lsnowflakep Great Service for thr price.
This hotel was more than we expected after reading the reviews. We stayed in a Club Riim with 2 double beds. The space was fine for Paris and the beds were comfortable. AC worked fine for Paris, but we left the windows open to the court yard most of the time.
The Club room provided light breakfast, snack and drinks daily making the $ well worth it.
The pillows were too thick for our liking and we did not use the most of the time. The Movie channel had a few issues, but we were refunded with no problem.
All of the staff receives a 10 in our book. They were always very nice, polite and bent over backwards for our needs!
4 out of 5 due to the pillows and the area is not the best, but 2 women and a child survived just fine!
20 July 2014
Rated 5.0 out of 5.0 by King of Mars A well run business class hotel
Visited Paris for three days with the family and chose the Crown Plaza for its reputation and location to a metro station (Republique). Easy to get to from CDG using the RER and one other train. Looks like a old fashion Parisian apartment from the outside but the interior is updated and very modern. The lobby is neat clean and very nice. The bar and Club lounge are immaculate and well run. Even when we had problems with printing our boarding passes for our flight the staff was very helpful and got it done on the spot. The staff will direct you tot he nearest restaurant for what ever eating preference you prefer and will not discourage you from going to a local Monoprix or Franprix for goodies or drinks. The central courtyard is large and well lit for evening snacks and drinks. As a plus they will allow your kids to skateboard there when the evening drinks are done. The building must have been old Parisian apartment since the wide carpet lined staircase is still there and the large windows that face the courtyard. The fitness center consists of two treadmills, an elliptical a stationary bike and single circuit training machine, worked for me, no complaints. With a family of four the room was just right, 12 foot ceilings give massive height to the room. Our room was neat and tidy upon our return everyday. Everything was in working order, more than enough hot water and supplies such as bath gel and Q-tips were always more than enough. As a plus the room had a built in step down transfer former/110V outlet! Made charing cameras and tablet EZ! Would I return to Paris again, YES. I would I stay here again, most definitely yes! If you do plan to stay in the summer, note that a summer concert series occurs rain or shine in the Republique plaza so make sure with the staff when you book if you have a street side room since it can be quite noisy and the concerts last until midnight.
19 July 2014
Rated 5.0 out of 5.0 by Lara89 Great hotel for a weekend getaway in Paris as well as for a business stay
We booked a double room for 2 nights. The nice charming lady was new but did a faboulous job at check in. We got a room facing the quiet courtyard which was excellent for having a peaceful night even though the hotel is located so central - we could walk from gare de l'est to the hotel and la place de la republique is very busy. Breakfast was great, providing a huge choice of all kind of fresh and delicious food to start the day with. I would definitely come back here :-)
17 July 2014
Rated 3.0 out of 5.0 by seb9 very average club lounge
club lounge is not regularly staffed and therefore when the coffee machine stopped working (very frequently), no one was there to fix it.
Snack is only served for 2 hours in the evening whereas other Crowne Plaza hotels have a more generous offering
Front desk turned down request for late check out right the way without even asking how long did I want or checking what rate I booked on (which guaranteed late check out). Only when I went down and spoke to another staff to explain that all I needed was one extra hour did he accommodate the request
The very same staff which turned down my late check out request was not very friendly when I checked out having waited 10 mins as he was the only person at reception and not even a "thank you" but simply hand over my receipt
17 July 2014
Rated 5.0 out of 5.0 by David_Shanghai Ideal location and great service
This is ideally located and just next to subway.
Services of this hotel is fantastically pleasant.
14 July 2014