Rated 3.7 out of 5 by 157
Rated 1.0 out of 5.0 Poor service and not worthy to stay anymore
Due to no room available in holiday inn hotel (that I stayed on 17-nov), so I moved to crowne hotel for the night of 18-nov and nov-19.
Not sure what's the problem in booking system, I have to book my accomodation separately (i.e 2 bookings for 2 night). And for second night(nov-19), this is a package include both breakfast and dinner.
As I have to watch the very important football game (France vs Ukraine), I did ask about the possibility to enjoying my dinner on nov-18, and at that time, I was told this is not possible because I have yet to check in (for second night, ie nov-19) and claims I may cancel the accomodation(although I did mention this is not going to happen). But I could raise out this request on nov-19, after check in for second night, and this is fine to enjoy my dinner on nov-20, day of check out.
What's happened next? On nov-19, I was told this is not possible to change the date. But it's funny that the staff said I have to give up the football match in order to enjoy tr dinner (but the match is the kep reason that I was there, madam....).
Very disappointed about the inconsistent message and also, where's the commitment??
As a very loyal member of ihg(I have stayed in ihg hotels many times), I can't really imagine this is what I being rewarded....
I'd never stay in this hotel again and thus, I don't recommend to any other.
30 November 2013
Rated 5.0 out of 5.0 by Ralitsa Birthday weekend in Paris
We stayed at Crowne Plaza for my birthday and we were upgraded to a club room free of charge which was a nice touch. The room was large and comfortable but you could see visible signs of ageing such as stained carpet, marks on the walls, chipped mirror etc. it was clea though and to be honest this was the most important for us. We had a nespresso machine which was great as we are coffee lovers. Overall good experience and i would recommend.
27 November 2013
Rated 5.0 out of 5.0 by MarkP51 Great stay! Great location!
Arrived slightly earlier than anticipated - like 3 hours earlier expecting to have to drop the bag with reception but pleasantly surprised to be told the room was available for us. Good start as we were able to sort clothes, freshen up and get out to see Paris.
Great location being on lines 5, 9 & 11 to make a start reviewing the city - but to be honest we walked mostly - and I mean miles.
About a 30 min walk to the Louvre, Notre Dame, a little longer to Place de la Concorde - but the metro is only a few steps away from the front door.
The Place de la Republique is a lovely place to explore and some great reasonable restaurants nearby especially the Relais de Alsace - a great price fixe menu available.
Breakfast was lovely! A great selection of fresh meats, pastries, fruit and a full English if so desired.
We will definitely be returning.
27 November 2013