Crowne Plaza Pensacola Grand

Hotel Front Desk: 1-850-4333336

Hotel Fax: 1-850-4691417

Hotel Email:

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Pensacola International Airport (PNS)

- Distance from hotel: 5 MI/ 8.05 KM South l

- Our airport shuttle is available from 6am 10pm only From the airport follow Airport Rd west to 9th Ave Turn left S follow 5 miles Turn right on E Gregory St STAY IN THE CENTER LANE the hotel is on the right

New Orleans, LA

-Distance from hotel: 200 MI/ 321.87 KM West

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- Car Parking Available

- Complimentary Daily Self-Parking

- 362 parking spaces to include 9 handicapped spaces. Bus parking availability is plentiful. . Security patrolled and security cameras in parking lot.

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Hotel Highlights

We know how important getting a great night's sleep is to you. The Crowne Plaza Sleep Advantage® Program, which is not found at other hotels in Pensacola, FL, features comfortable beds and sleep kits.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 224 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Wonderful staff.


September 04, 2014

It's an older hotel. There are a few things I don't like about it frankly. It's always going to be by a train track with trains that make noise at 4 am. But here's what made it wonderful. The staff were all so amazingly friendly and accommodating. I cannot stress enough how nice they were. It was just such a happy place. Also, it has character. It's old, but not in a dilapidated way, in a distinguished way. And, it's in a great central location. We've been to Pensacola several times and stayed in several different places. This hotel is close to everything, especially the Palafox area, which I love. It's a very unique hotel, and we'll definitely stay again the next time we visit Pensacola.

Posted byHotelStaff
September 09, 2014
They say that Oklahoma is "OK" but after your review, I say Oklahoma is outstanding. The one thing we work so very hard at is excellent service and based on your 5 Star review and kind comments about our staff, it appears as if we succeeded. We now hope you come back again...soon... Thank you again so very much.
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September 02, 2014


I travel 7-10 days a month and truly value a hotels gym offering. I usually stay in full service hotels as they tend to take the gym experience more seriously than a limited service brand. I would expect a Crown Plaza to have something a bit more complete than what this property has and I've seen them at other Crown Plazas. This hotel's gym was terrible. ALL the equipment was OLD and in many cases didnt work. It's also crammed into about 250 SqFt and from what I could see this sleepy property had plenty of space available to make the gym larger. If I have a choice I wouldnt stay there again based on the gym. The staff though was excellent.

Posted byHotelStaff
September 08, 2014
Good Morning. Thank you for your review. I am not sure when you stayed; however, we just finished upgrading the Fitness Room. It is very nice. Our Fitness Center is located in the Historic Train Depot. It is 432 Square Feet. If you're looking for a good cardio workout, it is perfect.
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Great job by housekeeping


September 01, 2014


Housekeeping staff did a wonderful job of cleaning the room. The room could of used more lighting, but overall very comfortable. I would stay again.

Posted byHotelStaff
September 08, 2014
Thank you from Florida to Texas! We sincerely appreciate your kind words. I have made a copy of the review and passed it on to our Housekeeping Management. Very kind of you. We hope to see you again....soon!
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Comfortable pillows


August 28, 2014


Pillows are bigger than I am use too. I wish that there were pillows provided that were not as thick.

Posted byHotelStaff
September 03, 2014
Thank you for selecting our hotel and for taking the time to review the hotel. Your patronage is greatly appreciated.
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