Crowne Plaza Queenstown

Hotel Front Desk: 64-3-4410095

Hotel Fax: 64-3-4428895

Hotel Email: crowneplaza.queenstown@ihg.com

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Queenstown Airport (ZQN)

- Distance from hotel: 5.59 MI/ 9 KM South West l

- Take state highway 6A from Queenstown Airport. Turn left at the main intersection and follow signs to Queenstown. Turn left at Shotover Street (this is a round-about ) - drive for approximately 300 metres, hotel is on the corner of Shotover and Beach St.

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- Car Parking Available

- Self-Parking Fee: 15.00 NZD

- Valet Parking Available

- Valet Parking Fee: 15.00 NZD

- Secure, not under cover. Carpark located on the 6th floor of the hotel. Access is via Lake Street.

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Hotel Highlights

At Crowne Plaza Queenstown, most of our rooms have mountain or lake views. For picture-perfect views of Lake Wakatipu and the Remarkables mountain range, book a Lake View room. Our serene Mountain View rooms also look out over the awe-inspiring Remarkables.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.6

based on 145 reviews
94%
Recommend This Property
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Ratings Breakdown

145reviews

  • 5 Stars
    100
  • 4 Stars
    37
  • 3 Stars
    5
  • 2 Stars
    3
  • 1 Stars

Great breakfast and comfortable, clean rooms

By

October 22, 2014

club

On a whole the stay was great. The only part that I felt was not as good was the organised buffet dinner on Saturday night which was lacking and the food provided in the meeting rooms for the conference. Staff were amazing and really went out of their way to help.

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Airconditioning didn't work

By

October 14, 2014

club

The airconditioning didn't work for the first 3 days we were at the hotel and we were moved to the better room only after 2 nights. This is despite the fact that we were travelling with 2 kids and caused us huge inconvenience for the first 2 nights.

The hotel should have moved us to the next room category if there were no rooms available for the guest room category but that didn't happen.

The duty manager even refused to waive or refund any money for the days we were staying without the airconditioning facility.

TOTALLY UNACCEPTABLE !!!!

Posted byHotelStaff
October 17, 2014
Dear SA25, Thank you for taking the time to write a review of your stay. I am terribly sorry about the issues you experienced with our air-conditioning system and I will make sure that this room is thoroughly checked before we use it again. Due to high occupancy we were unfortunately unable to relocate you immediately to a different room that met the twin bed requirement of your booking for which I am very sorry. I trust that the new room met your requirements and I hope that you were able to enjoy your time in Queenstown despite this inconvenience. Kind Regards, Reinier H. Eulink General Manager Crowne Plaza Queenstown
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Great stay

By

October 14, 2014

club

Excellent place to stay if you are going to Queenstown, the capital of tourism activities in new Zealand

Posted byHotelStaff
October 16, 2014
Dear sammarc, Thank you for taking the time to write a review of your stay. Great to hear you had an enjoyable stay with us. Kind Regards, Reinier H. Eulink General Manager Crowne Plaza Queenstown
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Another relaxing stay at CP Queenstown

By

October 13, 2014

Always consistently high quality service, friendly staff and comfy beds. I look forward to my nights at the Crowne Plaza!

Posted byHotelStaff
October 16, 2014
Dear AdamNZ, Thank you for your kind words. Great to hear we get it right consistently. I look forward to welcoming you back in the future. Kind Regards, Reinier H. Eulink General Manager Crowne Plaza Queenstown
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