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Rated 4.4 out of 5 by 258 reviewers.
Rated 5.0 out of 5.0 by Great location and pool! What a lovely experience to walk into the hotel and see the river terrace and the Thames glinting in the distance beyond the bar and restaurant! A perfect location for walking the Thames tow path (highly recommended) Thoroughly enjoyed the pool and breakfast. Would definitely return and recommend 02 September 2014
Rated 5.0 out of 5.0 by Good Location The hotel is in a great location next to the river & within walking distance into town (10 mins). On arrival at the hotel I was greeted as I IHG member & the reception member of staff was very polite & helpful. Would always stop here when in the area 23 August 2014
Rated 5.0 out of 5.0 by Excellent stay Just to say we had a fab stay at this hotel. Lovely room. Scenic view of the river. No complaints at all. Staff were very friendly. Look forward to returning in the future.... 21 August 2014
Rated 3.0 out of 5.0 by Disappointing Night We expected more from an Executive Room with Riverview. Room was not very big-nowhere to sit if we had room service which was our intention. Riverview was not very good and extras for two people were one bottle of water and one bathrobe! 21 August 2014
Rated 5.0 out of 5.0 by brilliant hotel a hotel with no faults is hard to find but if you want one look no further than the crown plaza reading My wife and I always stay there when we come up to reading to visit our daughter and family and wouldn't stay anywhere else and always look forward to our next visit.We would highly recommend this hotel. 20 August 2014
Rated 5.0 out of 5.0 by Great service from Waiter! My sister and I arrived back to the hotel quite late but we received fantastic service from Rory he was working behind the bar and also serving bar meals. It was a busy night in the bar but Rory was extremely polite and helpful he has a lovely personality and is a real credit to your company !! The other guy who was serving behind the bar was not so polite and his customer service has a lot to be desired ! I did not get his name. But Rory was excellent!! A lovely hotel although the rooms were rather warm but I will stay there again so thank you!!! 20 August 2014
Rated 4.0 out of 5.0 by Bath for accessible room We booked an accessible room because of my husband's disability & were given a room with an over bath shower! What use was that. Also, I could not get the air conditioning to work. The room was cold so I turned it up to 20. It remained cold so I went to the front desk & asked for help. They sent a pleasant member of staff up. She said, "It doesn't appear to be working. The room is cold." She turned it up to 23 and said, "see how that goes". It made no difference. It was room 136. Otherwise a nice stay. 19 August 2014
Rated 5.0 out of 5.0 by Great staff, great atmosphere, great location. We have stayed at the Crowne Plaza on many occasions and it is always our first choice when visiting our daughter and family. The location overlooking the river is great. The staff are friendly, professional and efficient and they help to promote a relaxed atmosphere. We will no doubt be seeing you soon. 18 August 2014
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