Crowne Plaza Reading

Hotel Front Desk: 44-1189-259988

Hotel Fax: 44-1183-219260

Hotel Email: dutymanager@cp-reading.co.uk

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
London Heathrow (LHR)

- Distance from hotel: 26.8 MI/ 43.13 KM East l

- From T 1 - T4 leave airport follow signs for M4 West, leave at J11 and follow sings for Reading then Caverhsam From T5 follow M25 northbound to J15. Exit onto M4 West. Leave J11 and follow signs to Reading then Caversham. Hotel Post Code RG1 8BD

Train
Reading Rail Station

-Distance from hotel: 0.5 MI/ 0.8 KM East

- Leave station and follow signs to Caversham. Hotel situated just before the Caversham Bridge on left.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Access controlled, fenced car park adjacent to hotel. 200 Free spaces. All items left at own risk

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 392 reviews
90%
Recommend This Property
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Ratings Breakdown

392reviews

  • 5 Stars
    237
  • 4 Stars
    98
  • 3 Stars
    29
  • 2 Stars
    14
  • 1 Stars
    14

Very noisy - unable to sleep

By

2015 四月 18

This hotel was very noisy due to a live band in a function room. My room was directly above the function room and was not soundproofed. The night manager was completely unwilling / unable to do anything about this situation.

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Diamond Wedding Celebration enjoyed by all.

By

2015 四月 16

We had a wonderful evening with family and friends to celebrate our Diamond Wedding.
The functions room looked superb and the balcony overlooking the river was a bonus.
Food was delicious and all staff very friendly and efficient.

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Great hotel

By

2015 四月 08

platinumelite

Stayed here many times - always lives up to expectations

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Good hotel but staff need customer service training

By

2015 四月 05

I am a regular visitor to this hotel and its generally very good..

However as problems do arise the reaction of some of the front desk staff when you bring them to their attention leaves a lot to be desired often with a surly or grudging response and no apology.

Other front desk and hotel staff are excellent and the hotel managers really go the extra mile to ensure customer satisfaction.. however this lack of consistency in dealing with guests needs to be addressed urgently.

The hotel is in a great location and close to nice pubs and the river.

Sometimes the internet is slow and the TV reception is sometimes unreliable.

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