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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 578 reviews
91%
Recommend This Property

Ratings Breakdown

578reviews

  • 5 Stars
    360
  • 4 Stars
    140
  • 3 Stars
    40
  • 2 Stars
    20
  • 1 Stars
    18

Very bad experience

By

04 February 2016

club

After coming here iust before Christmas paying 20.00 less than this time I was horrified there were building works being carried out and the noise was awful the staff were rude at one point one telling me I hadn't yet paid when I paid a month in advance and wanting to charge me again! We were so shocked and upset we ended up leaving around 8pm didn't even stay the night staff wouldn't help us at all will not come back here

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Rewrd Points

By

03 February 2016

club

When I turned up at the hotel I asked the receiptionist if she wanted my card to add my point, she replied I have already done it, I have not received these as yet and have emailed IHG direct

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Great stay

By

03 February 2016

club

Very comfortable and well-priced stay.
Just be wary of traffic noise in room at front of hotel (that said, management were very responsive in addressing my complaint and moved me to a quieter room)

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comfortable stay

By

30 January 2016

club

We arrived earlier than expected for our stay but was still able to check in and access our rooms.
This was great and allowed us extra time to get sorted before our evening out.
Rooms where very comfortable, clean and tidy.
Staff very pleasant and helpful.
Will use again.

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rockers reunion

By

28 January 2016

Great check in staff, lovely breakfast, comfy beds, love the Ice machine on each floor, great to have coffee machine in room.Heating controls did not seem to make any difference and was missing an ice bucket but could have asked at reception for one. Was upgraded to a club room which was excellent

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crowne plaza reading

By

28 January 2016

club

considering the dining area was being refurbished and we had to eat in a different area, you would never have known anything was going on.Comfortable bed, great breakfast, will stay again.

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overnight stay

By

28 January 2016

club

good quality sleep in a clean comfortable room. Shame I was there during the refurbishment of the bar/restaurant but I am sure it will be lovely when finished.

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Lovely Room on 2nd Floor

By

28 January 2016

club

Really comfortable large bed. Shower worked well. Plenty of towels

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Great service good food when we stayed

By

27 January 2016

Stayed the night because a friend was having his 60th birthday party there. A very nice clean friendly place to stay and will again.

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Pleasant hotel

By

24 January 2016

Hotel was in good state and very interested staff at all times. Room heating an issue and bed not overly comfortable. But room clean and location perfect.

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Great Location

By

24 January 2016

club

My Wife and I stayed at this hotel as we were attending a Show in Town . We found the Hotel and Room amenities comfortable. The hotel is located next to the River Thames and within easy walking distance of the Town centre. Can recommend this Hotel to others.

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Family visit experoence

By

22 January 2016

club

The Hotel was a good place to stay very central and easy to access.

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