Rated 4.2 out of 5 by 158
Rated 4.0 out of 5.0 by LPH87 Reading Stay
Well run hotel good value for money
Always try to get a "Club Room"
Pool is fantastic
kids all welcome and good loaction
27 February 2014
Rated 4.0 out of 5.0 by Dragon10s Convenient and comfortable
Good riverside position next to Caversham Bridge, but nice and quiet inside hotel. Executive room well worth it for better facilities and larger space. Key card needed for access to stairs/lift makes for good security. Large, secure car parking. One gripe: Took a long time to get hot water coming out of the basin tap!
27 February 2014
Rated 5.0 out of 5.0 by tennischampion1 excellent stay
stayed in suite 249 on Saturday night , thanks to a winter promotion.
excellent stay. very competent staff who can't be faulted.
having stayed before in hotels where the bath tub was disgusting, I now travel with some cleaning wipes and the first thing I do is clean the tub. well, no need in this place: it was absolutely spotless !!. also there was a TV in the bathroom, which was a pleasant surprise.
The night was super quiet and we all slept well. the mattresses are great. the lounge was friendly and overall very good value for money. will definitely stay again.
27 February 2014
Rated 4.0 out of 5.0 by Gannet354 Excellent staff and good location
The staff continues to impress me. I have stayed here twice now and recommend it to my co-workers. Beds are comfortable and the internet service is very good.
25 February 2014
Rated 5.0 out of 5.0 by Matron333 Very clean hotel, good food
I was very impressed by the cleanliness of all areas in the hotel and the general comfort of the bedroom. I would say that the pillows were not very supportive and not conducive to a good night's sleep, although the mattress was very comfortable.
A very good breakfast and dinner, some staff were very attentive and others were busy chatting.
The main problem was that there is no indication at check in that you need to get a code to retrieve your car from the car park. I had to stand in the pouring rain and telephone reception to ask for it.
22 February 2014
Rated 4.0 out of 5.0 by John351 Comfortable Hotel Near Reading Station
Modern comfortable hotel that is very near to Reading Station.
20 February 2014
Rated 4.0 out of 5.0 Great hotel excellent rooms
We stayed here on the 8th feb for one evening. Had a lovely stay. We stayed in a standard double was excellent. Clean tidy and very comfy bed. The hotel was clean and staff friendly.
The only thing that let it down was the buffet style breakfast. I think this needs to be addressed. I think at least coffee and toast should be served to the table and you then help yourself to the buffet. However it was inconsistent food would go and then not be replaced my husband had mushrooms they never then replaced then, a lot of the fried eggs were under cooked and broken. Also the sausages was of very poorly quality and tasted very bready.
All Minor things but would make a huge difference.
I will be back to stay again
15 February 2014
Rated 4.0 out of 5.0 by Royaloakman. Good hotel.
I stay in hotels all over Britain. For the money this is one of the best I have seen. The room was clean comfortable and really nicely appointed. The furniture and pictures on the walls etc were carefully chosen and gave the room a luxurious feel. The bathroom was meticulously clean.
The staff were intuitive, well trained and friendly. The food in the restaurant was perfectly prepared and well served.
My only criticism concerns the location of the restaurant in the cavernous atrium. There was a private party in the hotel and those attending made their way to the hired room via the restaurant's open walkways they were very loud and had no regard for the diners. In such an environment more attention should be made to these situations.
Having said that, I liked the staff and the hotel and will stay there again. I rarely do reviews. This hotel is worth one. Please keep up the good work.
14 February 2014