Crowne Plaza Reading

Hotel Front Desk: 44-1189-259988

Hotel Fax: 44-1183-219260

Hotel Email: dutymanager@cp-reading.co.uk

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
London Heathrow (LHR)

- Distance from hotel: 26.8 MI/ 43.13 KM East l

- From T 1 - T4 leave airport follow signs for M4 West, leave at J11 and follow sings for Reading then Caverhsam From T5 follow M25 northbound to J15. Exit onto M4 West. Leave J11 and follow signs to Reading then Caversham. Hotel Post Code RG1 8BD

Train
Reading Rail Station

-Distance from hotel: 0.5 MI/ 0.8 KM East

- Leave station and follow signs to Caversham. Hotel situated just before the Caversham Bridge on left.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Access controlled, fenced car park adjacent to hotel. 200 Free spaces. All items left at own risk

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Hotel Highlights

Ask our friendly Front Desk staff about Crowne Plaza Reading's sumptious Spa Package. The deal combines your accommodation with an evening meal in the riverside Acqua restaurant and an exclusive treatment at our luxurious spa.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 282 reviews
90%
Recommend This Property
Read All Reviews

Ratings Breakdown

282reviews

  • 5 Stars
    174
  • 4 Stars
    66
  • 3 Stars
    20
  • 2 Stars
    12
  • 1 Stars
    10

Excellent

By

October 23, 2014

club

Great leisure facilities, excellent breakfast, relaxing hotel. Hotel within walking distance of train station.

Posted byHotelStaff
October 29, 2014
Dear Guest Thanks for your review following your recent stay. I am really pleased to see that your stay was excellent and relaxing and that you enjoyed the leisure facilities and the breakfast. Many thanks Ashish Jha Operations Manager
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Hotel clean and comfortable. Service poor

By

October 23, 2014

club

Whilst the hotel is as clean and comfortable as you would expect from this type of hotel, the service was perfunctory at best. No real interest by most of the staff as to whether you are enjoying your stay or not. Felt very much what it is - a chain hotel.

Posted byHotelStaff
October 29, 2014
Dear Guest We take our guest comments very seriously and always strive to provide comfortable and friendly service experience. We are sorry for the shortfalls you have experienced during your stay caused due to lack of interest and interaction by the staff members. I can assure you that your comments will be used for review and actions will be taken accordingly to ensure similar incidents could be avoided. Thank you for staying and we hope you give us another chance to make your stay as best as it can be. Ashish Jha Operations Manager
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Brilliant first experience of Crowne Plaza

By

October 23, 2014

This was my first time staying in a Crowne Plaza hotel and I was very pleasantly surprised.
The staff were helpful and considerate and the hotel felt well maintained.
I have recommended the hotel to friends and family since and now intend when travelling again to look at whether there is a Crowne Plaza hotel available.

Posted byHotelStaff
October 29, 2014
Dear Guest I would like to thank you for your positive review as I am really pleased to see that you chose to stay at the Crowne Plaza Reading, and that this being the first stay it was Brilliant! Providing excellent customer service is one of the things we pride ourselves on and I am certainly pleased to read that you have recommended us to your family and friends. Looking forward to seeing you again. Ashish Jha Operations Manager
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Review

By

October 15, 2014

Great desk help.....................................................................

Posted byHotelStaff
October 29, 2014
Dear Guest Thanks for your review and I shall share your review with the Front desk who are always helpful. Many Thanks Ashish Operations Manager
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