Rated 4.2 out of 5 by 260
Rated 5.0 out of 5.0 by Irma D Irma D
The Crowne Plaza, Redondo Beach gave us great value for our money. It was refreshing to get amenities that many nice hotels have done away with (coffee and refrigerator in the room, free Wifi, etc.). Our room was very clean and comfortable and pleasant. Really loved the balcony! The entire staff was very friendly, helpful and honest. My husband forgot a very expensive item in our room. We didn't notice until we arrived home in another State. We called the hotel and the Housekeeping Staff was very helpful She located our our item (that our housekeeper had turned in) and shipped it back to us. The Sales Manager at the hotel (E.H.) was also very helpful. She assisted us with tracking our item and put or mind at ease. We plan on staying there again and again.
09 July 2014
Rated 2.0 out of 5.0 by chc8 Review the e-booking
there is a disconnect between what is included in the booking vs what actually happened. Disappointing overall but your staff at the lounge is excellent. Friendly and very welcoming
08 July 2014
Rated 5.0 out of 5.0 by SLK77 Helpful staff - Great facilty and location
My stay at the facility started by being greeted by Amy behind the check in desk. She was very helpful, took her time to explain the facility and went out of her way to make sure everything was as we needed. That set the tone for a great stay. We enjoyed the helpful staff from the bellman, to the maid service, to the bar tender in the restaurant. Just a great stay made better by a great staff!
06 July 2014