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Rated 4.0 out of 5 by 158 reviewers.
Rated 5.0 out of 5.0 by friendly and great staff the staff on the reception is exeptionnally very friendly and efficient in supporting visitors requests. 28 February 2014
Rated 5.0 out of 5.0 by Kurztrip Schönes Hotel,nettes und hilfsbereites Personal,gutes Frühstücksbüfett,Shuttleservice immer pünktlich.Zimmer sehr gut,Ambiente des Hotels auch. 05 February 2014
Rated 5.0 out of 5.0 by Just lovely stay I really liked our stay in the hotel . Great service, friendly and helpful staff , nice SPA and pool ,quiet area outside. We found delicious food at restaurant and mostly we enjoyed piano repertoire in a Lobby bar ..Just a really lovely stay !! 05 February 2014
Rated 2.0 out of 5.0 by So so experience I told the lady @ reception that I have been upgraded to Elite Member since I moved in the hotel and I confirmed it with IHG team center. But she did not check with the center and did not allow me to get the access to the internet. It was new year eve but i was not happy because of that, and i did not get welcome drink as well! The room is so so, and the location is far from the subway station, you need to take bus for any kind of movement. 28 January 2014
Rated 5.0 out of 5.0 by Christmas in Rome Great Winter break at the Crown Plaza at Christmas 2013. A little way out of the city but several buses into the centre stop outside and are frequent. The Metro is not that far way either. On a couple of occasions I walked through the park to the city, coming out at Giancolo with its fabulous views of the whole city. ( 35 mins? each way) The great facilities ( eg pool and spa) meant that the hotel was a destination in itself. Good breakfast each day although sometimes (getting up late!) it was a little cold. Great Christmas Eve Dinner ( seven courses!). Great pianist every evening was a treat for me! One moan: Internet should be free in the room! 12 January 2014
Rated 3.0 out of 5.0 by Nice spa but dirty room Great location and nice spa, but the hotel needs a renovation. The room furniture was very old, the room was dirty with a big spider web in the corner. 09 January 2014
Rated 2.0 out of 5.0 by Dining in room We ordered a pasta and a pizza in room service. Both of them are cold. We are very disappointed at New Year Eve night. The drive mixed up the tickets which for the shuttle bus to centre. We gave the tickets to him already and then he asked us to give the tickets to him again and again. He is not in order. No hair conditioner has provided by hotel. It is inconvenient. The breakfast is not much choice. Luckily we stayed at the room with firework display view. 08 January 2014
Rated 1.0 out of 5.0 by poor facility - low quality Definitely doesn't worth the money, serious renovation of rooms is needed. Quality way below the standards of a crowne plaza. 07 January 2014
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