Crowne Plaza Chicago Ohare Hotel & Conf Ctr

Hotel Front Desk: 1-847-6716350

Hotel Fax: 1-847-6715406

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


-Distance from hotel: 0.5 MI/ 0.8 KM South

- North on River Road 1/4 down the street, located on the east side of the road.


ROSEMONT El Train located 1/4 mile North of hotel

- Distance from hotel: 0.25 MI/ 0.4 KM North

- North on River Road 1/4 down the street, located on the east side of the road.

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- Car Parking Available

- Self-Parking Fee: 24.00 USD

- Self park, covered and outdoor, available 24-hours. Overnnight parking available at the cost of $24 per night, day parking available at $20 for 12 hours or less. All parking available with in/out privileges (rates subject to change).

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Hotel Highlights

You won’t find a more ideal setting for business meetings, conferences or social events. Our hotel is less than two miles from Chicago O’Hare International Airport and only two blocks from public transport to downtown Chicago and Michigan Avenue. Thoughtful services, like our “Park, Sleep and Fly” package, free 24-hour airport shuttle and knowledgeable concierge, help make your trip worry-free.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 555 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

visibility to guest rooms


November 23, 2014


Upon arrival after 9PM I was given a key to a room that was already occupied. I did not enter the room since there was a loud conversation going on behind the door. The room location and walk took a while to get to at the end of the hallway. Not what I needed at the end of a long day. If it hadn't been for a nice guest that allowed me to get to the front of long waiting line at the front desk it would have taken another 30minutes to get another room and key issued. The front desk had no explanation why they didn't know the room was occupied. It still took me over 45 minutes to finally get settled.

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Excellent Customer Service


November 23, 2014

Amazing customer service and staff! Great hotel and amenities! The rooms were very clean and comfortable and the restaurant, delicious! I highly recommend this hotel whether for personal or business travel. I don't think I have ever received better customer service at any hotel I have ever stayed with, anywhere! Great thanks to everyone at Crowne Plaza O'Hare for making my stay a most pleasant one!

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Check in


November 23, 2014


When we arrived at this did every one else. The front desk was slammed, we were lined up 6 deep. Every one in the line was getting agitated as more cars were pulling in. Front desk staff were hustling and smiling and working it down as quickly as they could. A young staff member just starting her shift saw the growing line, sensed the tension and went into action. She announced she would be helping us also as soon as her computer was booted up. She went and said a few quiet words to the other desk staff and then dove in with her cheery attitude lifting the mood and lowering the tension. Soon this young lady was checking me in, apologizing for the wait offering drink coupons etc. and taking care of business. Her professionalism set the tone for what turned into a great stay. I always appreciate when some one acknowledges and accepts that things are not right, apologizes and then sets about making everything right. Kudos for having such bright energetic staff at the front desk

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good but aging


November 23, 2014


well located specially for any fair/exhibition but overall the hotel is aging, out of fashion and dull. restaurant closed in no friendly atmosphere. Made for a purpose and good to use but a bit out of date.

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