Crowne Plaza Sacramento Northeast

Hotel Front Desk: 1-916-3385800

Hotel Fax: 1-916-3342868

Hotel Email: pchand@cpsac.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Sacramento International (SMF)

- Distance from hotel: 14.5 MI/ 23.34 KM South East l

- Take I-5 South to I-80 East. Take Madison Avenue exit and turn right right. Immediate Left on Date Avenue. The hotel is easily visible from the freeway.

Train
Amtrak

-Distance from hotel: 10 MI/ 16.09 KM South West

Underground

Light Rail

- Distance from hotel: 4 MI/ 6.44 KM West

- Make right on Date Ave, make a right on Madison Ave and a left on Watt Ave. Station will be on your right hand side.

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- Car Parking Available

- Complimentary Daily Self-Parking

- FREE parking, compare others at $12-$17 per day. Over 400 convenient parking spaces

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Hotel Highlights

Unlike most other hotels in Sacramento, CA, Crowne Plaza has been recently renovated. Our guest rooms, meeting space, restaurant, lobby, business center, gym and pool area have been completely refurbished for your comfort and enjoyment.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 208 reviews
78%
Recommend This Property
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Ratings Breakdown

208reviews

  • 5 Stars
    97
  • 4 Stars
    56
  • 3 Stars
    23
  • 2 Stars
    24
  • 1 Stars
    8

Problems with Payment

By

October 16, 2014

When I made my reservation the lady helping me assured me that my credit card that I needed to give to reserve the room would not be charged. When I arrived at the hotel I tried to pay for my room with cash & I was told that it had already been paid for. I found this hard to believe but the attendant said he could not take my money because the room was paid for. Since I was traveling with a corporate group I guessed they had taken care of it. Upon check out I paid for my "incidentals" with cash asking again if my room needed paid for because I did NOT want my card charged. They said everything was clear & my card would not be charged. Well 2 days later almost $300.00 was deducted from my card. The room fee PLUS the incidentals which I had paid cash for. This messed up my bank account and I am really upset that they would be this dishonest

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clean room execpt

By

October 15, 2014

move the furniture and vacuum the cornors, thick gray dust shows it has not been done in a long time!

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Great Service The Best!! Comfortable Bed Yes!!! Quiet!!!!

By

October 15, 2014

I was very pleased with my stay very clean!! Beaufiful Hotel I will be returning. Awesome Place.. The staff was on top of everything
they knew my circumstances and were very understanding..
Thank You to the staff you are Awesome. Good Food as well and Room Service... Pool, Hot tub Very Quiet, I slept great.
I will be posting on my Social Media Accounts about Crown Plaza
a beautiful place to stay!!! See you soon :) You Rock!!
Thanks,
Deborah

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What can be improved.

By

October 15, 2014

club

Would love to see recycling in the hotel (in the rooms as well as in common areas.)

Had difficulty getting an elevator, was late a couple of times (don't know if that can be remedied.)

Found a used washcloth in the bathroom when I checked in.

Really wished my room had a refrigerator.

Wished that the hotel had bottled water available (not just soft drinks.)

Wished there was fruit for sale in the lobby (bananas are easy!!)

Overall though, it was a pleasant experience.

Posted byHotelStaff
October 17, 2014
Thank you so much for telling us about your stay. We do ask our Housekeepers to separate recyclables before refuse goes to the trash, as well as our Banquets and restaurant staffs. We're very sorry that you had difficulty getting an elevator. We have three, but during busy times when many guests are leaving at the same time; it can cause a delay. There can be no excuse for a used washcloth to be left in your room. Your comments are being shared with our Executive Housekeeper for immediate action with his staff. We do have some mini-refrigerators available up on request. We apologize if they were all already gone. We like your ideas about having bottle water and fruit available in the lobby. Watch for those changes very soon. Thanks again for taking the time to write your review. We appreciate the suggestions to help us improve.
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