Crowne Plaza Sacramento Northeast

Hotel Front Desk: 1-916-3385800

Hotel Fax: 1-916-3342868

Hotel Email: pchand@cpsac.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Sacramento International (SMF)

- Distance from hotel: 14.5 MI/ 23.34 KM South East l

- Take I-5 South to I-80 East. Take Madison Avenue exit and turn right right. Immediate Left on Date Avenue. The hotel is easily visible from the freeway.

Train
Amtrak

-Distance from hotel: 10 MI/ 16.09 KM South West

Underground

Light Rail

- Distance from hotel: 4 MI/ 6.44 KM West

- Make right on Date Ave, make a right on Madison Ave and a left on Watt Ave. Station will be on your right hand side.

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- Car Parking Available

- Complimentary Daily Self-Parking

- FREE parking, compare others at $12-$17 per day. Over 400 convenient parking spaces

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Hotel Highlights

Unlike most other hotels in Sacramento, CA, Crowne Plaza has been recently renovated. Our guest rooms, meeting space, restaurant, lobby, business center, gym and pool area have been completely refurbished for your comfort and enjoyment.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 171 reviews
78%
Recommend This Property
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Ratings Breakdown

171reviews

  • 5 Stars
    77
  • 4 Stars
    47
  • 3 Stars
    21
  • 2 Stars
    20
  • 1 Stars
    6

Nice remodeled room

By

26 August 2014

club

Room was very nice and freshened for an older hotel. Just a few problems with paint but no big deal. Room was well designed and had everything we needed for a comfortable stay

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Not good

By

26 August 2014

Staff is unfriendly at best. They don't recognise rewards members, let alone platinum. I didn't get my gift pack. The hotel has more than enough parking. However, needs more than 1 elevator. It is ridiculous to have to wait 10 minutes for the only elevator in an 8 story hotel.There was water underneath the basin of the tub in my room. I brought that to the attention of the front desk, upon checkout. I ate in the restaurant one night, and that was chaos. There were 2 servers on duty, and both were tending the bar, and tables. For what was going on you needed at least, 1 bartender, and 2 servers. The service in there was absolutely horrible. The food was great, as were the portions were good, but prices were outragous. Also, all you can hear is the freeway. I wish no further contact, I have already talked to the manager regarding this place.

Posted byHotelStaff
29 August 2014
Thank you for telling us about your stay. We're very sorry that you did not receive the recognition that your deserved. There is no excuse for that lack of service. We actually have 3 elevators for our 6 story guest room tower. One is located at the end of the building closest to the lobby and two more are at the opposite end of the hall: closer to the parking area. We're glad that you liked the food, but are obviously not happy that you did not receive more prompt and attentive service in the restaurant. Your comments are being shared with both our Front Desk Manager and our Food & Beverage Director for their immediate attention. We appreciate your comments and want to thank you for helping us to improve.
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Adequate

By

23 August 2014

club

The hotel is located near the buzy I-80 freeway. the room did not adequately block out the freeway noise. the bed was extremely hard and uncomfortable. For the money the room was adequately furnished but the AC was difficult to adjust, TV is small only one sitting chair. Did not visit the restaurant but did have a drink in the bar which was nice. Probably good for an overnight stay but not much more.

Posted byHotelStaff
28 August 2014
Thank you for telling us about your stay. We're very sorry that you were disturbed by the noise from the freeway. Please let us know if you are ever not happy with your room and we will do our best to move you to another room that you might be more comfortable in. We hope that you will have a chance to visit our restaurant. We're very proud of our Executive Chef and his food. Thanks again for helping us to improve.
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great for meetings

By

22 August 2014

This is the second time I have stayed at this hotel for business meeting. The staff is very friendly, helpful and courteous. Parking is easy and the location easy to get to. The room was clean and so was bathroom with a tub and lots of towels. Starbucks is across the street.
Negatives; The room was next to freeway and although it was quiet with window shut, could not open due to noise.
The neighborhood is a little sketchy too. It is a easy location to get to but is in industrial area.
I do recommend this hotel for value, cleaniless, great service and staff and ease of location. Just do not walk around outside at night.

Posted byHotelStaff
28 August 2014
Thank you very much for sharing your experiences with us. We're very proud of our staff and we're happy that they impressed you. We appreciate your recommendation (See you at Starbucks!). Thanks again.
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