Crowne Plaza Sacramento Northeast

Hotel Front Desk: 1-916-3385800

Hotel Fax: 1-916-3342868

Hotel Email: pchand@cpsac.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Sacramento International (SMF)

- Distance from hotel: 14.5 MI/ 23.34 KM South East l

- Take I-5 South to I-80 East. Take Madison Avenue exit and turn right right. Immediate Left on Date Avenue. The hotel is easily visible from the freeway.

Train
Amtrak

-Distance from hotel: 10 MI/ 16.09 KM South West

Underground

Light Rail

- Distance from hotel: 4 MI/ 6.44 KM West

- Make right on Date Ave, make a right on Madison Ave and a left on Watt Ave. Station will be on your right hand side.

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- Car Parking Available

- Complimentary Daily Self-Parking

- FREE parking, compare others at $12-$17 per day. Over 400 convenient parking spaces

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 251 reviews
79%
Recommend This Property
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Ratings Breakdown

251reviews

  • 5 Stars
    120
  • 4 Stars
    69
  • 3 Stars
    26
  • 2 Stars
    26
  • 1 Stars
    10

Seemed like a budget hotel not a upscale one.

By

December 19, 2014

platinumelite

From what I understand, the Crowne Plaza is the upper level of business class hotels for the ihg brand; however, it did not seem like much more than a very base budget brand to me.. I normally stay at holiday inn expresses (HIE) because I like their quality and price; so my expectations put the Crowne Plaza that is should be better than the HIE hotel because of how its defined.

Goods:
- The hotel mattresses were nice and soft.
- The location of the hotel is nicely located near an IHOP and Denny’s and other businesses.
- The hotel was moderately well decorated; and had a decent atmosphere.
- Outdoor pool and hot tub.

Things to improve on:
- The room did not have a microwave and fridge (something standard for holiday inn express)
- There was a $24\hr internet charge in the business center (even for platinum members), that the front desk said was not negotiable.
- The main internet was fairly slow and kept dropping. Additionally, the front desk staff did not know which one belonged to the hotel and which ones were rouge networks. Three were listed, CrownePlaza; Crowne_Plaza_Guest; and attwifi. The front desk said they used att, so I tried that one, no luck, tried CrownePlaza, no luck, then tried the guest one and it worked.
- No continental breakfast, so having the IHOP and Denny nearby is useful.
- 5th floor carpet was coming up off the floor and creating a trip hazard right in front of the elevator.
- Room doors were wooden, easily could tell they were painted over, and the lock on the door looked like someone had broken it as they had to move it at some point, based on the painted over holes.
- Old small Philips branded tv in executive king suite. ~28-32”, with ~30-40 channels. (HIE ones I tend to see 38-42” Samsung\lg brands)
- The towels could be improved to use the HIE ones instead, and the pillows could have been bigger. They looked like 4 small camping pillows… about 16in squares...

I booked a queen standard room, and was upgraded to a king executive suite (based on bill). The room could have been a normal standard in an HIE hotel if I hadn’t looked at the sheet.

Price wise, it was cheaper than the HIE down the street, and I wanted to stay for a night to get the 4 hotel brands for the platinum quick track; but only by about $10-15. For the price, if I had known ahead of time, I would have booked the Holiday Inn Express instead. If nothing else, the money saved on breakfast makes up for the cost of the room.

I would not return to this hotel in the future unless I needed it for another hotel group for fast tracking to platinum status again.

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Best hotel in area/near freeway

By

December 18, 2014

platinumelite

This Crowne Plaza is right next to I-80. If you get a high floor and low numbered room (closer to lobby), the room will be quieter and darker. The front desk personnel and restaurant staff are always friendly and professional.

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Great Service, clean room

By

December 17, 2014

My stay was excellent. The staff was so very helpful. Oscar (front desk) went out in the rain and unloaded my car and took it to my room. I'm a bit disabled, and he was so helpful; showed me where to park, held the door opened, put my things where I wanted etc. The staff in the restaurant was excellent. They kept checking on me and the food was cooked to perfection. The room was clean and the linens were thick and plush. I will stay here again!!!

Posted byHotelStaff
December 19, 2014
Thank you so much for taking the time to tell us about your stay. We're very glad that Oscar was able to help you. We're sharing your comments with the Front Office Manager to make sure he gets the recognition he deserves. We'll also share your comments with our Executive Chef and Food & Beverage Director. We look forward to having you back with us. Thanks again
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Cold room

By

December 16, 2014

club

The heater did not work in my room. I could hear the person in bathroom next door throwing up all night long.

Posted byHotelStaff
December 18, 2014
Thank you for taking the time to tell us about your stay. We're very sorry that there was a problem with the heater in your room. If you are ever not happy with the accommodations; please let our Front Desk know and we will do our best to either fix the problem immediately or move you to another room that you might be more comfortable in. We appreciate you helping us to improve.
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